Public Tickets
Edoardo
Mouse Over Effect Product pageClosed
TheGem (WPBakery)
Updated June 22, 2017 at 12:08pm
4
Most recent comment from Michael:No, unfortunately, this can only be changed in the file thegem-hovers.css.
dhruv
demo installationClosed
TheGem (WPBakery)
Updated June 22, 2017 at 11:54am
4
Most recent comment from Michael:I can not enter the admin panel. Specify your login / password
chopper1972
LayerSlider product activation was canceled on this siteClosed
TheGem (WPBakery)
Updated June 22, 2017 at 9:08am
2
Most recent comment from Oliver:HI!I think you try to use a premium template library, which is available only in a standalone license version of LayerSlider. We have included LayerSlider in our theme as a bundled plugin under develo ...
sumnsth
Demo contentClosed
TheGem (WPBakery)
Updated June 22, 2017 at 7:58am
2
Most recent comment from Oliver:HI!Did you rename the theme?
mrgph
Blog TimelineClosed
TheGem (WPBakery)
Updated June 21, 2017 at 12:39pm
6
Most recent comment from Michael:Yes, of course, we will do an update.
cornerpinguin
licencingClosed
TheGem (WPBakery)
Updated June 21, 2017 at 11:51am
2
Most recent comment from Oliver:HI!Yes, We are constantly monitoring how many live sites are on your license, you can set your site for development or testingon local host or any domain and then activate with this license yo ...
nagendraksn
Regarding Gem Theme GalleryClosed
TheGem (WPBakery)
Updated June 21, 2017 at 11:19am
4
Most recent comment from Michael:Hi,
Please share admin access. We will try to inspect problem on your site.
sakafujn
Colors in Theme optionsClosed
TheGem (WPBakery)
Updated June 21, 2017 at 11:08am
2
Most recent comment from Sergio:HI,Try clearing your browser cache and cookies
jpgklassen
Cannot add links to Quickfinder descriptionsClosed
TheGem (WPBakery)
Updated June 21, 2017 at 10:50am
6
Most recent comment from Sergio:HI,sorry, but this is the default behavior of WordPress itself.
sakafujn
Sticky HeaderClosed
TheGem (WPBakery)
Updated June 21, 2017 at 10:47am
4
Most recent comment from Michael:I need the address of your website.
DareLifeCoaching
Customize a Blog Creative Timeline LightClosed
TheGem (WPBakery)
Updated June 21, 2017 at 10:34am
11
Most recent comment from Michael:Sorry, but this element does not work correctly. Try using this element: http://codex-themes.com/thegem/blog/timelines/blog-timeline-style-b/
mrgph
Product imageClosed
TheGem (WPBakery)
Updated June 21, 2017 at 8:33am
6
Most recent comment from Oliver:You are welcome!
JOUH
Sidebar in Shop categoryClosed
TheGem (WPBakery)
Updated June 21, 2017 at 8:29am
6
Most recent comment from Parth:Hello Jouh and Gregor for the reply,Gregor's solution worked for me. I have set the sidebar (Left and Sticky) on the main shop page, through editing the page. Thanks a lot for the reply.
VirgoC
Layout broken & White spaceClosed
TheGem (WPBakery)
Updated June 21, 2017 at 8:26am
2
Most recent comment from Sergio:Hi,I don't see this problem for you (screen 1012,1013)Can you pls provide more details (screenshots)?
malakyto
Footer widthClosed
TheGem (WPBakery)
Updated June 21, 2017 at 8:18am
6
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check