Public Tickets
Nate
Footer Widget WidthClosed
TheGem (WPBakery)
Updated July 14, 2017 at 11:16am
8
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
wagner55
Mega menuClosed
TheGem (WPBakery)
Updated July 14, 2017 at 8:32am
2
Most recent comment from Oliver:HI!pls. check:pls. note for using mega menu max_input_vars must be 10000 pls. check your php settings:Recommended PHP Settings
Farah Farhana
logo uploadClosed
TheGem (WPBakery)
Updated July 14, 2017 at 8:06am
7
Most recent comment from Oliver:HI!pls. create a separate ticket with this issue.
Clemens
Displayed font not the correct oneClosed
TheGem (WPBakery)
Updated July 14, 2017 at 7:08am
6
Most recent comment from Michael:Have a nice day!
Guilherme Messias de
Some problems with the mobile version of the siteClosed
Scalia
Updated July 13, 2017 at 9:42am
14
Most recent comment from Michael:We can not log into the admin panel of your site, check all the redirects that are on this site.
The other ticket has the same problem https://codexthemes.ticksy.com/ticket/1213004/
DevSnit
Visual Composer Call to Action not showingClosed
TheGem (WPBakery)
Updated July 13, 2017 at 7:20am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
Kristofer
Woocommerce Checkout not scaledClosed
Scalia
Updated July 12, 2017 at 2:53pm
13
Most recent comment from Oliver:Pls. wait some time my colleague looking fix for this issue.
mailannie
Product Name not showing in message of added product in cartClosed
TheGem (WPBakery)
Updated July 12, 2017 at 11:59am
7
Most recent comment from mailannie:Okay, Let me check and I will provide the details.
Martin
Change appearance or style menu itemClosed
TheGem (WPBakery)
Updated July 12, 2017 at 11:45am
6
Most recent comment from Sergio:HI,pls. replace with the following code
function thegem_menu_item_button($items, $args){
if($args->theme_location == 'primary' && thegem_get_option('header_layout') !== 'overlay'){
$ite ...
mailannie
Zoom FeaturesClosed
TheGem (WPBakery)
Updated July 12, 2017 at 8:35am
4
Most recent comment from Oliver:You are welcome!
ronin yurka
Plugin Revolution SliderClosed
TheGem (WPBakery)
Updated July 12, 2017 at 7:32am
6
Most recent comment from Oliver:Pls. create a separate ticket with the info about your issue,
ronin yurka
Revolution Slider ActivateClosed
TheGem (WPBakery)
Updated July 12, 2017 at 4:27am
3
Most recent comment from ronin yurka:Thank you. I understood you
AbdellahRamadan
Create the shop page and display productsClosed
TheGem (WPBakery)
Updated July 11, 2017 at 5:14pm
10
Most recent comment from AbdellahRamadan:Thanks solved.
uniteldesarrollo
Using Visual Composer TemplatesClosed
TheGem (WPBakery)
Updated July 11, 2017 at 2:15pm
2
Most recent comment from Oliver:HI!You try to use a premium VC feature, which is available only in a standalone license version of Visual Composer. We have included VC in our theme as a bundled plugin under developer license. This m ...
calsch
Trying to activate themeClosed
TheGem (WPBakery)
Updated July 11, 2017 at 2:11pm
2
Most recent comment from Oliver:Hi,
I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for democontent.codex-themes.com (ip:138.201.92.111).