Public Tickets
sublym9
CSS HelpClosed
TheGem (WPBakery)
Updated April 3, 2017 at 4:12pm
2
Most recent comment from Sergio:HI,add this meta tag in header.php your child theme, between tags head pls. check (screen 436)
angusgrowney1
DemoClosed
TheGem (WPBakery)
Updated April 3, 2017 at 3:34pm
11
Most recent comment from Oliver:You didn't set necessary php settings.
kirodu
How to change product dimensionsClosed
TheGem (WPBakery)
Updated April 3, 2017 at 1:10pm
2
Most recent comment from Oliver:HI!You need to set square sizes in the Woccommerse > Settings > Products > Display > Product Images
creoadmin
Raw HTML BoxClosed
TheGem (WPBakery)
Updated April 3, 2017 at 12:56pm
4
Most recent comment from Oliver:HI!Can you provide link to the page and some screenshots?
jdlaw
Reorder/Rearrange sequence of pagesClosed
TheGem (WPBakery)
Updated April 3, 2017 at 11:49am
6
Most recent comment from Oliver:HI!Sorry for possible misunderstanding. just drag and drop the ROW to the place which you wish.
michalsw
The Gem Basic Grid 2 modificationClosed
TheGem (WPBakery)
Updated April 3, 2017 at 10:59am
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
sublym9
CSS HelpClosed
TheGem (WPBakery)
Updated April 1, 2017 at 12:22am
3
Most recent comment from sublym9:Thank you!
ChrisColston
CSS and Adobe TypekitClosed
TheGem (WPBakery)
Updated March 31, 2017 at 4:20pm
3
Most recent comment from ChrisColston:Thanks Gregor. I have replied to you under ticket #1114133best wishesChris
selcukyilmazz
There is no similarities between what i bought and have installed at the momentClosed
TheGem (WPBakery)
Updated March 31, 2017 at 2:56pm
2
Most recent comment from Oliver:HI!
1. After saving the theme options pls. press ctrl + f5 in your browser.
2. Pls. check our Docs:
http://codex-themes.com/thegem/documentation/#galleries-and-slidershows
3. You need to translat ...
calvertbarba
Import Selected Demo doesn't install pagesClosed
TheGem (WPBakery)
Updated March 31, 2017 at 1:17pm
9
Most recent comment from Sergio:Hi,Thanks for the information. Can I close the ticket?
Tal
CREATIVE LANDING - SLIDERClosed
TheGem (WPBakery)
Updated March 31, 2017 at 2:32am
1
Most recent comment from Tal:Find it,Thanks!
Natalya
TheGem Standrd IconsClosed
TheGem (WPBakery)
Updated March 30, 2017 at 3:59pm
2
Most recent comment from Oliver:HI!Yes, you can see all the icons in any icon shortcode or post type, qickfinders for example.
webpage
active for the domainClosed
TheGem (WPBakery)
Updated March 30, 2017 at 12:17pm
4
Most recent comment from Oliver:HI!It's ok.
camueller
activation code usageClosed
TheGem (WPBakery)
Updated March 30, 2017 at 12:11pm
4
Most recent comment from [deleted]:Yes, you can use licence for testing site. We check and block licences if them are used on several live sites.
mynameischance
Hide BreadcrumbsClosed
TheGem (WPBakery)
Updated March 30, 2017 at 10:39am
4
Most recent comment from [deleted]:No. On this page first content element is custom header. Please check its settings.