Public Tickets
Rostyslav Melnychuk
Compatibility with jQueryClosed
Codeus
Updated April 26, 2017 at 8:38am
2
Most recent comment from [deleted]:Your purchase code is invalid. Please renew it.
Marcus
Uploading ThemeClosed
TheGem (WPBakery)
Updated April 26, 2017 at 8:19am
2
Most recent comment from Oliver:HI!You need to set necessary php settings:Recommended PHP Settings
EVA SANCHEZ DE LA MORENA
Revolution SliderClosed
TheGem (WPBakery)
Updated April 26, 2017 at 8:18am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin and ftp access.
crownmarketers
Bottom Footer Left side WidthClosed
TheGem (WPBakery)
Updated April 26, 2017 at 8:18am
6
Most recent comment from Sergio:HI,ok, pls. share the FTP access, I'll check
Lisa
Change main pictureClosed
TheGem (WPBakery)
Updated April 26, 2017 at 7:41am
7
Most recent comment from Sergio:Hi,thanks for the info !
d_ch
Google MapsClosed
TheGem (WPBakery)
Updated April 26, 2017 at 7:38am
5
Most recent comment from Sergio:HI,thanks for the info !
STEPHANE
add ons included in the Gem themeClosed
TheGem (WPBakery)
Updated April 26, 2017 at 7:16am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
jesst446
accordion stylingClosed
TheGem (WPBakery)
Updated April 26, 2017 at 6:58am
2
Most recent comment from Oliver:HI!pls. checkhttp://codex-themes.com/thegem/documentation/css/ There are examples of the style for accordion.
blthompson83
TheGem PluginsClosed
TheGem (WPBakery)
Updated April 26, 2017 at 6:57am
2
Most recent comment from Oliver:HI!TheGem Import - Yes.TheGem Theme Elements - No, it's required plugin.
krecke
TheGem Import doesn't workClosed
TheGem (WPBakery)
Updated April 26, 2017 at 6:56am
2
Most recent comment from Oliver:HI!pls. share the wp-admin and FTP access.
juan carlos
The Revolution SliderClosed
TheGem (WPBakery)
Updated April 24, 2017 at 1:43pm
2
Most recent comment from Oliver:HI!
You need to import slider and set it on the page (in the page slideshow):
Antonino
Search boxClosed
TheGem (WPBakery)
Updated April 24, 2017 at 7:40am
2
Most recent comment from Oliver:HI!On order to add your search function, you need to deactivate default search form by adding next code to the functions.php of the child theme:
function thegem_child_init_icon() {
remove ...
e
WooCommerce template filesClosed
TheGem (WPBakery)
Updated April 24, 2017 at 6:36am
2
Most recent comment from Oliver:HI!pls. wait some time soon we'll realize the theme update to woo 3.03 version.
ToniCNK
FontClosed
TheGem (WPBakery)
Updated April 24, 2017 at 6:33am
2
Most recent comment from Oliver:HI!Seems it's a cache issue.1. Pls. deactivate all the cache plugins. 2. After saving the theme options, press ctrl + f5 or clean your browser cache.
levislaver
Edit Margin settings for headerClosed
TheGem (WPBakery)
Updated April 21, 2017 at 2:56pm
24
Most recent comment from levislaver:Created the ticket for the bug, you can close this one now. Thank you for assistance with my other issue.