Public Tickets
Julie Picq
Import of single page not workingClosed
TheGem (WPBakery)
Updated November 20, 2017 at 2:21pm
4
Most recent comment from Oliver:Thank you for the info, Welcome!
KeLoX
Change "Scroll Down"Closed
TheGem (WPBakery)
Updated November 20, 2017 at 12:46pm
6
Most recent comment from Oliver:Welcome!
danilovbranko
Page loaderClosed
TheGem (WPBakery)
Updated November 20, 2017 at 12:30pm
2
Most recent comment from Oliver:HI!
Our preloader made via CSS, You need to edit: wp-content/themes/thegem/css/thegem-preloader.css
peifkes
Styled Tables on mobile screenClosed
TheGem (WPBakery)
Updated November 20, 2017 at 10:33am
2
Most recent comment from Oliver:Hi!pls. try this:https://wpbakery.atlassian.net/wiki/spaces/VC/pages/17236001/How+to+prevent+tabs+and+tours+becoming+an+accordion+on+mobile
Johnathan
Bakery is randomly adding in this row & Text block when I'm saving the home pageClosed
TheGem (WPBakery)
Updated November 20, 2017 at 10:33am
4
Most recent comment from Sergio:pls. share the wp-admin access, we'll check
Gordon
Contact & Socials blankClosed
TheGem (WPBakery)
Updated November 20, 2017 at 9:33am
4
Most recent comment from Sergio:HI, you are welcome!
Feel free to contact us if you need help.
Ruud van Reenen
Page title background color not correctClosed
TheGem (WPBakery)
Updated November 20, 2017 at 9:10am
3
Most recent comment from Oliver:Hi!OK, in any case feel free to contact us if you need help.
meir22001
menu errorClosed
TheGem (WPBakery)
Updated November 20, 2017 at 8:26am
4
Most recent comment from Oliver:HI!At first can you update the theme to the latest version? There was big RTL update. Updating a theme
mmazziotti
Change product category columnsClosed
TheGem (WPBakery)
Updated November 20, 2017 at 8:09am
2
Most recent comment from Oliver:Hi!pls. check:https://docs.woocommerce.com/document/change-number-of-products-per-row/
Pedro Escobar
load animationClosed
TheGem (WPBakery)
Updated November 20, 2017 at 6:49am
4
Most recent comment from Oliver:Welcome!
lucavecchia
Installing demoClosed
TheGem (WPBakery)
Updated November 19, 2017 at 9:49pm
2
Most recent comment from lucavecchia:Resolved
mmazziotti
Size Guide Image for WoocomerceClosed
TheGem (WPBakery)
Updated November 17, 2017 at 2:31pm
4
Most recent comment from Michael:After resizing, did you regenerate the content as written in the description?
andreanovelli
about colorsClosed
TheGem (WPBakery)
Updated November 17, 2017 at 2:10pm
7
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
almendraymiel
Portfolio Link to Modal Revolution SliderClosed
TheGem (WPBakery)
Updated November 17, 2017 at 7:50am
2
Most recent comment from Michael:HI! Unfortunately, at the moment in our theme this is impossible.
earlysalary
Licence Key use for Localhost & Production SiteClosed
TheGem (WPBakery)
Updated November 17, 2017 at 7:24am
4
Most recent comment from Oliver:HI!Yes, it's ok, you can use same code.