Public Tickets
peta stamell
Blog ListClosed
TheGem (WPBakery)
Updated October 17, 2017 at 9:15am
2
Most recent comment from Oliver:Hi,
Please share admin access. We will try to inspect problem on your site.
Leanne Vermeulen
FootersClosed
TheGem (WPBakery)
Updated October 17, 2017 at 7:15am
5
Most recent comment from Leanne Vermeulen:Perfect - problem solved, thanks!
appsbysapphire
How to hide or disable custom post typesClosed
TheGem (WPBakery)
Updated October 16, 2017 at 1:32pm
6
Most recent comment from Sergio:Hi,yes, this code
/*for example*/
#menu-posts-thegem_gallery{
display:none !important;
}
theodisbutler
HTTPS and WOOCOMMERCEClosed
TheGem (WPBakery)
Updated October 16, 2017 at 12:06pm
2
Most recent comment from [deleted]:Hi,We prepare theme for new update with new woocommerce. It is not ready yet.I think that the errors in the console are related to cloudflare service that installed on your site. Some problem with cac ...
DigiMark
Portoflio and portoflio slider save button doesn't workClosed
TheGem (WPBakery)
Updated October 16, 2017 at 10:30am
8
Most recent comment from DigiMark:Yes! I cleared the cache and it worked!Thank you!
Francky Iside
Portfolio widget on a pageClosed
TheGem (WPBakery)
Updated October 16, 2017 at 10:23am
4
Most recent comment from Sergio:HI, thanks for the info!
Feel free to contact us if you need help.
Thomas
Failed to download templateClosed
TheGem (WPBakery)
Updated October 16, 2017 at 9:58am
4
Most recent comment from [deleted]:You need to purchace Visual Composer plugin license.https://codecanyon.net/item/visual-composer-page-builder-for-wordpress/242431
mikki7
MapClosed
TheGem (WPBakery)
Updated October 16, 2017 at 9:56am
2
Most recent comment from Oliver:Hi,In our demo page this map is background image and you can change it to different image.
budlyanski
Problem with demoClosed
TheGem (WPBakery)
Updated October 16, 2017 at 9:33am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, I'll help you
Rotabene
Default page options for new pages, posts & portfolio itemsClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:50am
5
Most recent comment from Oliver:Hi, sorry for this delay because of the weekend. We have replied per mail.
wileym
TheGem Theme Elements not found in pluginsClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:46am
3
Most recent comment from [deleted]:Hi,This plugins are not from woordpress plugin repository.TheGem Theme Elements, TheGem Import are our plugins for additional theme functionality.LayerSlider WP, Revolution Slider are premium plugins ...
Amir Sedghi
Dowloaded PackageClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:39am
2
Most recent comment from [deleted]:Hi,Please check "Demo_Sliders_Widgets/Revolution Slider" directory in downloaded archive file.
bktime
Missing Menu OptionsClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:30am
4
Most recent comment from Sergio:Hi,pls. use following theme options (screen 1450)
Arquingroup
Technical supportClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:08am
5
Most recent comment from [deleted]:Where I can see this button?
franziskakuppe
page loading designClosed
TheGem (WPBakery)
Updated October 16, 2017 at 8:05am
4
Most recent comment from [deleted]:No,You need place code like this to Custom CSS field in theme options.