Public Tickets
Sonal Theresa
Reduce Counter Number Animation Speed
TheGem (WPBakery)
Updated 2 days ago
4
Most recent comment from Michael:There is no speed control setting for this animation. In order to change it, you need to make changes in the theme code. Will this information be enough for you to implement the changes you need?
Sonal Theresa
Need to Blend First Section of Contact Page with Header
TheGem (WPBakery)
Updated 2 days ago
2
Most recent comment from Michael:HI,
Please provide the wp-admin access. We will try to help you.
thriveology
Not able to access Wpbakery licence tab
TheGem (WPBakery)
Updated 5 days ago
2
Most recent comment from Michael:Hi,
Please temporarily activate the default theme and disable Thegem Elements plugin.
After that you will be able to enter the purchase code.
internetisimo
Yoga Studio
TheGem (WPBakery)
Updated 2 weeks ago
2
Most recent comment from Oliver:Hi,
Thank you for your request. This particular demo is available for TheGem Elementor theme version and is at the moment in preparation for TheGem WPBakery. If you don't mind switching to TheGem ...
nikosdelidakis2
headerClosed
TheGem (WPBakery)
Updated 3 weeks ago
28
Most recent comment from Michael:Set the divider to the right height depending on the content.
Uschi Kaiser
Option Shop Grid --> Products Grid
TheGem (WPBakery)
Updated 3 weeks ago
1
Most recent comment from Uschi Kaiser:Our Vehicle Parts filter does not bring the result as it should if we change view from classic to recommended Products Grid in TheGem options --> Woocomerce --> Shop Grid "Layout"We should change the ...
Nurney Richman
WPBakery Page Builder
TheGem (WPBakery)
Updated 3 weeks ago
3
Most recent comment from Oliver:Hi, thank you for letting me know.
Thomas Stäblein
Icons can't be selectedClosed
TheGem (WPBakery)
Updated April 16, 2025 at 1:57pm
10
Most recent comment from Michael:I saved the code without any problems.Clear your site and browser cache.
Tessa Spijker
Truncate Description (Lines)
TheGem (WPBakery)
Updated April 15, 2025 at 11:20am
6
Most recent comment from Oliver:You are welcome!
Matthew Griffin
Menu colours etcClosed
TheGem (WPBakery)
Updated April 11, 2025 at 2:49pm
2
Most recent comment from Michael:Hi,
This issue is already discussed in this ticket:
https://codexthemes.ticksy.com/ticket/3945828
Tessa Spijker
The digital onpager
TheGem (WPBakery)
Updated April 10, 2025 at 12:04pm
4
Most recent comment from Oliver:Hi Tessa,
You are welcome!
Matthew Griffin
image formating quClosed
TheGem (WPBakery)
Updated April 9, 2025 at 10:53am
2
Most recent comment from Michael:Hi,
Adjust the height of the title.
cttmarketing
Code displaying on pagesClosed
TheGem (WPBakery)
Updated April 4, 2025 at 1:43pm
2
Most recent comment from Michael:Hi,
I need full admin rights.
Gary Friend
Social Icons on FooterClosed
TheGem (WPBakery)
Updated April 2, 2025 at 8:27am
4
Most recent comment from Michael:You're welcome!
evrenc77
web site doest workClosed
TheGem (WPBakery)
Updated March 28, 2025 at 8:24am
4
Most recent comment from Michael:You're welcome!
Have a nice day!