Public Tickets
jasminepolson
Cant Import Demo Business WebsiteClosed
TheGem(Elementor)
Updated December 11, 2020 at 9:45am
6
Most recent comment from Michael:Please contact us if you have any questions.
EnoPelivanaj
WordPress 5.6 uPDATEClosed
TheGem(Elementor)
Updated December 11, 2020 at 9:37am
5
Most recent comment from Michael:Also update the plugin and clear your browser cache.
wuestenblumesamy
the_content functionClosed
TheGem(Elementor)
Updated December 10, 2020 at 1:14pm
15
Most recent comment from Oliver:Hi,pls. wait a bit, there is compatibility issue with the last WP version, in few hours will be theme update.
Lucinda
Post Title not DisplayingClosed
TheGem(Elementor)
Updated December 10, 2020 at 9:20am
4
Most recent comment from Michael:This field is empty:
[email protected]
About parallax typesClosed
TheGem(Elementor)
Updated December 8, 2020 at 7:53am
4
Most recent comment from Michael:You're welcome!Have a nice day!
robinmanoli
How to customize headerClosed
TheGem(Elementor)
Updated December 7, 2020 at 8:59am
4
Most recent comment from Michael:Please provide the wp-admin access. We will try to help you.
inadeemhrs
Cannot Edit HomepageClosed
TheGem(Elementor)
Updated December 6, 2020 at 10:34am
2
Most recent comment from Oliver:Hi,1. It's default menuhttps://www.wpupgrader.com/wordpress/change-menu-navigation-settings/2. it's revo sliderhttps://revolution.themepunch.com/joomla/documentation/
inadeemhrs
Problem occured while processing the AJAXClosed
TheGem(Elementor)
Updated December 6, 2020 at 10:04am
2
Most recent comment from Oliver:Hi,Sorry for delay, because of weekend, to get started check your PHP limits:https://codexthemes.ticksy.com//article/8024
furlanartiga
Display full lateral menu on laptop instead of hamburger buttonClosed
TheGem(Elementor)
Updated December 4, 2020 at 11:26am
4
Most recent comment from Michael:I see that you are currently using a different menu style.
switto
How to remove some block from product pageClosed
TheGem(Elementor)
Updated December 3, 2020 at 12:24pm
6
Most recent comment from Oliver:After I deactivated third-party plugins you can change it here:https://www.brandbrahma.com/wp-admin/post.php?post=24714&action=elementor
PauBICM
Menu optionsClosed
TheGem(Elementor)
Updated December 2, 2020 at 1:58pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
Mike Gozdiskowski
Setting _wp_page_template to default so that Elementor template used for blog postsClosed
TheGem(Elementor)
Updated December 1, 2020 at 1:59pm
4
Most recent comment from Michael:Unfortunately, this is the only solution at the moment. In the future, we will try to improve the functionality and add this setting.Sorry for the inconvenience.
Sankalp_Seo
UNABLE TO FIND A DEMO PAGE FOR WHICH I PURCHASED THE THEMEClosed
TheGem(Elementor)
Updated December 1, 2020 at 1:04pm
2
Most recent comment from Michael:Hi,
Please provide the wp-admin access. We will try to inspect problem on your site.
thecherylf
LOGO is blurred outClosed
TheGem(Elementor)
Updated November 29, 2020 at 11:52am
4
Most recent comment from Oliver:Ok, thank you for letting know
switto
Backend theme customization file loading is slowClosed
TheGem(Elementor)
Updated November 29, 2020 at 11:10am
2
Most recent comment from Oliver:Hi,At first I see SSL issues, use this plugin:https://wordpress.org/plugins/wp-migrate-db/And make data base migration from:http://www.brandbrahma.com/to:https://www.brandbrahma.com/