Public Tickets
everq35
Clarify doubts with the location of the homepage menusClosed
TheGem(Elementor)
Updated September 14, 2020 at 8:31am
2
Most recent comment from Michael:HI!To get started, watch this video, I hope it will help you understand exactly how such menus work.
William Curt Johnson
Importing Demo To Existing SiteClosed
TheGem(Elementor)
Updated September 14, 2020 at 7:52am
6
Most recent comment from Oliver:Hi,Here is our docs:https://codex-themes.com/thegem/documentation/elementor/
Herrmitage
Hide on Deskop/Tablet/Mobile FunctionClosed
TheGem(Elementor)
Updated September 11, 2020 at 11:25am
2
Most recent comment from Oliver:Hi,Sorry, can't say, I'm not SEO expert, try to ask this question in any SEO forum..
Herrmitage
The GemElement Image CaptionsClosed
TheGem(Elementor)
Updated September 7, 2020 at 1:32pm
7
Most recent comment from Herrmitage:This ticket can also be closed.
miukun
Warning: Illegal string offset ‘xxxxxxx’ inClosed
TheGem(Elementor)
Updated September 6, 2020 at 12:33pm
3
Most recent comment from [deleted]:Hi,
Please provide the wp-admin access. We will try to inspect problem on your site.I suppose also we will need ftp access.
pupasolutions
Shop Template issueClosed
TheGem(Elementor)
Updated August 31, 2020 at 9:00am
4
Most recent comment from Oliver:Hi,Sorry for delay, working, in this week will be update.
Kevin Heath
VersionClosed
TheGem(Elementor)
Updated August 28, 2020 at 12:00pm
4
Most recent comment from Oliver:Hi,There is some compatibility issues, pls. remove elementor plugin and reinstall it again (it will be installed from our repository.)
SamirSven
navigation settingsClosed
TheGem(Elementor)
Updated August 28, 2020 at 9:46am
4
Most recent comment from Michael:You're welcome!
underscape
author box customisationClosed
TheGem(Elementor)
Updated August 27, 2020 at 9:40am
6
Most recent comment from Oliver:Feel free to contact us if you need help.
underscape
translationClosed
TheGem(Elementor)
Updated August 27, 2020 at 6:57am
4
Most recent comment from Oliver:You're welcome!
dragonstreet
Elemenntor ProClosed
TheGem(Elementor)
Updated August 26, 2020 at 7:20am
6
Most recent comment from Oliver:Hi, yes, all TheGem widgets will be available for editing. Please note: do not update to the latest Elementor version 3.0.x. Elementor has released a new 3.0 version yesterday, there are several maj ...
Gibbinold
Activation problemsClosed
TheGem(Elementor)
Updated August 24, 2020 at 11:47am
2
Most recent comment from Oliver:Hi, Replied in another ticket.
barbvig
Blog pageClosed
TheGem(Elementor)
Updated August 21, 2020 at 10:23am
2
Most recent comment from Michael:Hi!Please watch this video:and read the documentation:https://codex-themes.com/thegem/documentation/
joshuacavallo1
Blog questionClosed
TheGem(Elementor)
Updated August 19, 2020 at 8:47am
2
Most recent comment from Michael:HI!Yes, you can separately import the blog pages you want.Please watch this video (starting from the 2:00):