Public Tickets
gina
Header paddingClosed
TheGem (WPBakery)
Updated August 7, 2017 at 1:57pm
2
Most recent comment from Michael:HI! The menu has the same size and indents on all pages, unless you make any changes of course. We checked your site and there are no differences in the menu of these pages.
Dcasden
demo themeClosed
TheGem (WPBakery)
Updated August 7, 2017 at 1:03pm
6
Most recent comment from Michael:Everything should be in order with proper use. If you have any questions, please contact us.
totalcontrolinnovations
Checkout page colorsClosed
TheGem (WPBakery)
Updated August 7, 2017 at 12:52pm
2
Most recent comment from Michael:HI! Unfortunately, the plugin Woocommerce does not have the ability to customize the colors in the theme settings, so all the changes need to be done with the help of the CSS.
septikraft
Responsive Issues on Mobile HomepageClosed
TheGem (WPBakery)
Updated August 7, 2017 at 12:34pm
6
Most recent comment from Michael:HI! You need change this row settings:
kuad96
Logo Footer & SubscriptionClosed
TheGem (WPBakery)
Updated August 7, 2017 at 11:48am
8
Most recent comment from Michael:1) In the version of WordPress 4.8.1 shortcodes in text boxes do not work.2)You need to configure the form in the settings.
wqdesigns
Featured Image Cropping Top and BottomClosed
TheGem (WPBakery)
Updated August 7, 2017 at 9:23am
8
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details (screenshots)?
gina
Moving navigation/main header below slidersClosed
TheGem (WPBakery)
Updated August 7, 2017 at 8:50am
3
Most recent comment from gina:Dear Gregor,Thanks for your help! You can close the ticket (:
Joseph Pitluck
How to Swap Photos in our Sandbox GEM Template Splash DarkClosed
TheGem (WPBakery)
Updated August 7, 2017 at 7:30am
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots what you need to do?
raffan123
Revolution SliderClosed
TheGem (WPBakery)
Updated August 7, 2017 at 7:05am
2
Most recent comment from Oliver:HI!
You need to import slider and set it on the page (in the page slideshow):
Pls. check 3.00:
shaynir
revolution sliderClosed
TheGem (WPBakery)
Updated August 7, 2017 at 7:05am
4
Most recent comment from Oliver:HI!Pls. ignore this message, everything will work without the activation. (Expert the access to the premium templates library)
wqdesigns
Woocommerce shop and product page questionsClosed
TheGem (WPBakery)
Updated August 6, 2017 at 2:55am
11
Most recent comment from wqdesigns:Thanks this worked great.
briansmith337
Shop PageClosed
TheGem (WPBakery)
Updated August 4, 2017 at 2:36pm
4
Most recent comment from Sergio:HI, thanks for the info!Feel free to contact us if you need help.
kuad96
Add a weblink to a buttonClosed
TheGem (WPBakery)
Updated August 4, 2017 at 9:47am
4
Most recent comment from Michael:On Slider Revolution layer
Sapir
How to get the same round image effect as you have in the templateClosed
Codeus
Updated August 4, 2017 at 9:25am
6
Most recent comment from [deleted]:Please read codeus documentation.
brandonburnsteamupdigital
installing websiteClosed
TheGem (WPBakery)
Updated August 4, 2017 at 8:14am
4
Most recent comment from Oliver:HI!
At first pls. check our docs:
codex-themes.com/thegem/documentation
codex-themes.com/thegem/documentation/video-tutorials/
https://vc.wpbakery.com/video-tutorials/