Public Tickets
mdominik5
Layer SliderClosed
Scalia
Updated September 15, 2017 at 7:21am
2
Most recent comment from Oliver:HI!Pls. check attah
Chris
Cannot find layout as per shop layoutsClosed
TheGem (WPBakery)
Updated September 15, 2017 at 7:10am
2
Most recent comment from Oliver:HI!1. Pls. check: https://vc.wpbakery.com/video-academy/responsive-column-control-width-offset-param-usage-explained/2. Pls. wait a bit in the begin of the next week we'll realize theme update there ...
rtc31293
Required PluginsClosed
TheGem (WPBakery)
Updated September 14, 2017 at 2:42pm
4
Most recent comment from Oliver:HI!We already working on the new import plugin version, there will be portal import of the separate pages, but I think we need about 2-3 weeks to realize this update.
lagamexico
Error in Revolution SliderClosed
TheGem (WPBakery)
Updated September 14, 2017 at 2:09pm
4
Most recent comment from Oliver:Sorry?
widhi muttaqien
portfolio and gallery itemsClosed
Scalia
Updated September 14, 2017 at 1:14pm
6
Most recent comment from Oliver:You are welcome!
thanatip
Remove Some SectionClosed
TheGem (WPBakery)
Updated September 14, 2017 at 11:26am
4
Most recent comment from Oliver:Attach
DigiMark
Video slider not playing in SafariClosed
TheGem (WPBakery)
Updated September 14, 2017 at 6:48am
2
Most recent comment from Oliver:HI!Pls. check:https://www.themepunch.com/faq/video-not-showing-up-on-mobile/>The video will not autoplay on mobile devices (mobile devices don’t allow this)The video can not be played manually on mo ...
Luisdeoficina
FaviconClosed
TheGem (WPBakery)
Updated September 13, 2017 at 3:17pm
2
Most recent comment from Luisdeoficina:Thank you.I´m sorry. I Know the answer. It's here:https://codexthemes.ticksy.com//ticket/1255900/
hamza
help with WordPress template instalationClosed
TheGem (WPBakery)
Updated September 13, 2017 at 8:39am
9
Most recent comment from Oliver:HI!Pls. create separate ticket with your issues.
Boulus
Footer widgetClosed
TheGem (WPBakery)
Updated September 13, 2017 at 8:03am
2
Most recent comment from Oliver:HI!Yes, sure, pls. give link to the page and add few screenshots what you need to change
Andreas
Navigation bar customizationClosed
TheGem (WPBakery)
Updated September 13, 2017 at 7:01am
2
Most recent comment from Oliver:HI!Just deactivate check box "transparent menu on header" in the page settings.
Denis
Error with contact formClosed
TheGem (WPBakery)
Updated September 13, 2017 at 6:40am
11
Most recent comment from Oliver:HI!Pls:http://codex-themes.com/thegem/wp-content/themes/thegem/fonts/icons-fonts-info.html
CarlosBrinez
Removing social mediaClosed
TheGem (WPBakery)
Updated September 12, 2017 at 6:01pm
3
Most recent comment from Amy:I am having this same issue. I have no team members either. Was there another fix?
lagamexico
Move to a new server / domainClosed
TheGem (WPBakery)
Updated September 12, 2017 at 5:19pm
4
Most recent comment from Oliver:We are constantly monitoring how many live sites are on your license, you can set your site for development or testingon local host or any domain and then activate with this license your live ...
bradley146
Font ErrorClosed
TheGem (WPBakery)
Updated September 12, 2017 at 1:08pm
4
Most recent comment from Oliver:Just resave theme options.