Public Tickets
oguhbob
Edit the Raven PortfoliosClosed
TheGem (WPBakery)
Updated August 14, 2017 at 8:25am
5
Most recent comment from Sergio:Hi,All changes in the editing mode of the portfolio item (screen 1219, 1220)
karenramirez
Slider RevolutionClosed
TheGem (WPBakery)
Updated August 14, 2017 at 8:17am
2
Most recent comment from Oliver:HI!
You need to import slider and set it on the page (in the page slideshow):
Pls. check 3.00:
gadgetarrow
Demo ContentClosed
TheGem (WPBakery)
Updated August 14, 2017 at 6:29am
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
lmphoto
category page designClosed
TheGem (WPBakery)
Updated August 14, 2017 at 6:28am
6
Most recent comment from Oliver:Hi!Not yet, sorry, we are working on it.
gadgetarrow
Demo ContentClosed
TheGem (WPBakery)
Updated August 12, 2017 at 3:36am
1
Most recent comment from gadgetarrow:qs
chopper1972
Theme Options FONTS - QuickfinderClosed
TheGem (WPBakery)
Updated August 11, 2017 at 1:37pm
2
Most recent comment from Michael:HI! I need access to your site to investigate this problem. On other sites this setting works correctly.
uniteldesarrollo
TranslateClosed
TheGem (WPBakery)
Updated August 11, 2017 at 1:13pm
5
Most recent comment from uniteldesarrollo:Solved, thegem-xx_YY.po and .mo must be upload to /wp-content/languages/plugins
kaymandal
GettingClosed
TheGem (WPBakery)
Updated August 11, 2017 at 9:22am
4
Most recent comment from Oliver:It's in the page settings. Take a look on the video
rottenuncle
LayerSliderClosed
Scalia
Updated August 11, 2017 at 7:43am
6
Most recent comment from Oliver:HI!Sorry for possible misunderstanding,. Here is your main slider:https://yearbox.staging.wpengine.com/wp-admin/admin.php?page=layerslider&action=edit&id=1
ellie123
Customize MessageClosed
TheGem (WPBakery)
Updated August 11, 2017 at 6:59am
7
Most recent comment from Oliver:HI!1. pls. use following css:
li.menu-item.menu-item-cart {
display: none !important;
}
2. I updated file:/wp-content/themes/thegem/inc/woocommerce.php
spinchick
Home page gallery suddenly not working rightClosed
TheGem (WPBakery)
Updated August 10, 2017 at 1:48pm
2
Most recent comment from Sergio:Hi, Can you pls provide more details (screenshots)?
panorama5700
About the trouble of option panelClosed
TheGem (WPBakery)
Updated August 10, 2017 at 10:06am
2
Most recent comment from Oliver:HI!After the changing anything in the theme options, just press ctrl + f5 on the page to clean the browser cache.
Kat_Craig
Change color of mouse anchor buttonClosed
TheGem (WPBakery)
Updated August 10, 2017 at 9:14am
8
Most recent comment from Sergio:HI,
Feel free to contact us if you need help.
Juan Pablo
Visual Composer Error 500Closed
Codeus
Updated August 9, 2017 at 8:41pm
4
Most recent comment from Juan Pablo:Thanks,
it worked
rinupoommen
i updated child theme but not appearing the site as demo page so i can modifyClosed
Scalia
Updated August 9, 2017 at 1:53pm
3
Most recent comment from rinupoommen:I have another ticket running for the same, thanks