Public Tickets
PGM111
Home page permalinksClosed
TheGem (WPBakery)
Updated September 12, 2017 at 7:56am
4
Most recent comment from Oliver:HI!Just set your homepage in the General settings > Reading
kvision
Development installClosed
TheGem (WPBakery)
Updated September 12, 2017 at 7:29am
2
Most recent comment from Oliver:HI!We are constantly monitoring how many live sites are on your license, you can set your site for development or testingon local host or any domain and then activate with this license your li ...
MattCronin68
Displaying Blog PostsClosed
TheGem (WPBakery)
Updated September 11, 2017 at 2:10pm
4
Most recent comment from Michael:Most likely, you install third-party plugins that interfere with the correct operation of the gallery.
Zadhostra
Dark Hamburger Menu in HomepageClosed
TheGem (WPBakery)
Updated September 11, 2017 at 1:23pm
1
Most recent comment from Zadhostra:Solved
Muhammad
How to add custom HTML in woo-commerec shop page?Closed
TheGem (WPBakery)
Updated September 11, 2017 at 10:36am
2
Most recent comment from Oliver:Hi!
Sorry, there is no attach.
soltechsolutions
Site width changes when loadingClosed
TheGem (WPBakery)
Updated September 11, 2017 at 10:11am
3
Most recent comment from Oliver:HI!
Sorry, we can't to something with it. Fullwidth working via JS so its boxed before the js loading. You can activate page preloader to make this jump invisible.
randy
Mobile scaling issues on Gem ThemeClosed
TheGem (WPBakery)
Updated September 11, 2017 at 8:06am
2
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details (screenshots)?
PPWwriters60
Adding google fontsClosed
TheGem (WPBakery)
Updated September 11, 2017 at 7:59am
2
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details (screenshots)?
Marco Mattiello
hentry Markup: microformats.org ErrorsClosed
TheGem (WPBakery)
Updated September 11, 2017 at 7:57am
2
Most recent comment from Oliver:HI!Pls. wait some time we'll fix it in the next theme udapte.
greensolutions
Colour testimonialClosed
TheGem (WPBakery)
Updated September 11, 2017 at 7:21am
6
Most recent comment from Michael:Have a nice day!
vishwa
WoocommerceClosed
TheGem (WPBakery)
Updated September 11, 2017 at 7:11am
2
Most recent comment from Oliver:HI!Pls. provide the wp-admin access
chadrem
Increase logo sizeClosed
Scalia
Updated September 8, 2017 at 12:29pm
11
Most recent comment from Michael:You need to make the resolution of your logo according to these dimensions, i.e. you should have 6 images with different resolutions, so that your logo is correctly displayed in all screen resolutions ...
trop_wizz
Custom Sidebar not visibleClosed
Scalia
Updated September 8, 2017 at 11:25am
8
Most recent comment from Michael:On the pages done in this way, the sidebar will not work. Use the Visual Composer.
abchad2000
Video BackgroundClosed
TheGem (WPBakery)
Updated September 7, 2017 at 8:39am
2
Most recent comment from Michael:HI! If you set the video as a background, it will automatically play. If you want to manage the video, then you need to use a special element for this.
kellieverne
Logo not clickable when hamburger menu expandedClosed
TheGem (WPBakery)
Updated September 7, 2017 at 7:57am
4
Most recent comment from Michael:pls. use following css:
#site-header .site-title a, #site-header .menu-item-logo a {
position: relative;
z-index: 20;
}