Public Tickets
Abdulrahman
Mobile navigation menuClosed
TheGem (WPBakery)
Updated March 9, 2017 at 6:44pm
5
Most recent comment from Oliver:Pls. set checkbox transparent menu on header on this page and let me know.
Kyrijones86
Home Page Layer SliderClosed
Scalia
Updated March 9, 2017 at 6:01pm
4
Most recent comment from Oliver:HI!Sorry, we don't provide support with LS plugin, it's not our plugin, pls. check:http://docs.layerswp.com/doc/how-to-add-video-backgrounds-to-the-layers-slider-widget/
amebamarketing
Portfolio justificationClosed
TheGem (WPBakery)
Updated March 9, 2017 at 5:59pm
2
Most recent comment from Sergio:HI,use a different type of portfolio check (screen 226)
wcr
Team CSSClosed
TheGem (WPBakery)
Updated March 9, 2017 at 4:24pm
2
Most recent comment from Sergio:HI!
pls. use following css:
.team-person-info .team-person-name{
font-weight:700!important;
}
.team-person-info .team-person-position{
color:#000!important;
}
.team-person-info .team ...
Nicolas
tiket #1085115Closed
TheGem (WPBakery)
Updated March 9, 2017 at 3:13pm
2
Most recent comment from Oliver:HI!pls. check your ticket my colleague answered you.
Nicolas
Main menu background color and opacity over the sliderClosed
TheGem (WPBakery)
Updated March 9, 2017 at 2:52pm
10
Most recent comment from Sergio:Hi,
I see that you are not properly configured cache plugin (screen 219) , this doesn't work scripts
ivanmarketing
Change text in (Post) Button "read more"Closed
TheGem (WPBakery)
Updated March 9, 2017 at 1:37pm
3
Most recent comment from ivanmarketing:Thanks!! Now the icon color is as I wanted. I tried Loco Translate, but doesn't work. All theme-related items are okay less that buttonThank you!!
exiom
No Pages with ImportClosed
TheGem (WPBakery)
Updated March 9, 2017 at 11:21am
2
Most recent comment from Oliver:HI!At first pls. check your php settings:Recommended PHP Settings
Brittany Wells
NivoSliderClosed
TheGem (WPBakery)
Updated March 8, 2017 at 5:18pm
2
Most recent comment from MobileGear:You'll find it under 'Page Slidehow' (see attachment) while editing a specific page.
Nicolas
search fieldClosed
TheGem (WPBakery)
Updated March 8, 2017 at 12:56pm
2
Most recent comment from Oliver:HI!
pls. use following css:
li.menu-item.menu-item-search {
display: none !important;
}
or in the TheGem child theme add next code to functions.php file:
function thegem_child_init_ ...
Laura Jalonen
Custom.css not loading properlyClosed
TheGem (WPBakery)
Updated March 8, 2017 at 12:19pm
3
Most recent comment from Laura Jalonen:Hi,Thanks for help. Got them solved!
priya
Image file sizeClosed
TheGem (WPBakery)
Updated March 7, 2017 at 5:08pm
2
Most recent comment from Oliver:HI!
By default generates 100% quality of thumbnails.
You can edit:
add_filter('jpeg_quality', create_function('', 'return 100;'));
/wp-content/themes/thegem/functions.php
line 48
gdayfm
Adsense Ad InsertsClosed
TheGem (WPBakery)
Updated March 7, 2017 at 4:08pm
2
Most recent comment from Oliver:HI!Sorry, we don't provide support with configuration Google Adsense (it's not the part of the theme)
Per Mork
How to set default settings on articlesClosed
TheGem (WPBakery)
Updated March 7, 2017 at 1:12pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
Andrea
map issue with chromeClosed
TheGem (WPBakery)
Updated March 7, 2017 at 1:03pm
2
Most recent comment from Oliver:HI!
pls. add following css:
.rmap .gem-map-with-text {
overflow: hidden;
}