Take your website
To the next level
Discover our newly launched customization services and elevate your web projects to new heights.
Delegate tasks, save time, and unlock the power of professional WordPress outsourcing.

Okay

Public Tickets

Bruno Zanoelo How can i put my icons or my images in QuickFinders?Closed   TheGem (WPBakery)   Updated February 20, 2017 at 12:19pm   2 Most recent comment from Oliver:HI!pls. check:http://codex-themes.com/thegem/documentation/#adding-your-own-icons janos331 Activating Visual ComposerClosed   TheGem (WPBakery)   Updated February 17, 2017 at 5:28pm   2 Most recent comment from Oliver:HI! You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ... Christoffer Larsen Vimeo autoplayClosed   TheGem (WPBakery)   Updated February 17, 2017 at 3:46pm   3 Most recent comment from Christoffer Larsen:Found the solution to the problem - just close this ticket. Kyrijones86 Diagram textClosed   Scalia   Updated February 17, 2017 at 3:06pm   4 Most recent comment from Oliver:HI! pls. use following css: .skill-amount, .skill-title { color: #000; }   ndduong Menu ProblemsClosed   TheGem (WPBakery)   Updated February 17, 2017 at 3:06pm   4 Most recent comment from Sergio:HI! 1) pls. use following css: @media (max-width: 1199px){ body .row { margin-top:0!important; } } 2) I don't see a problem on your page. ndduong Themes ProblemsClosed   TheGem (WPBakery)   Updated February 17, 2017 at 1:32pm   2 Most recent comment from Sergio:HI,1,2) change background color and black gap check (screen 061)change menu color check (screen 062) octarium Install the demoClosed   TheGem (WPBakery)   Updated February 17, 2017 at 1:21pm   2 Most recent comment from Oliver:HI!pls. check: Hello Digital Disable PreloaderClosed   TheGem (WPBakery)   Updated February 17, 2017 at 12:23pm   2 Most recent comment from Oliver:HI!uncheck checkbox "Enable Page Preloader" in the page settings.   sr.beardman Over consumption of PHP on the serverClosed   Scalia   Updated February 17, 2017 at 11:09am   11 Most recent comment from Oliver:Feel free to contact us if you need help. Robert Title header in woocommerce productsClosed   TheGem (WPBakery)   Updated February 16, 2017 at 6:48pm   7 Most recent comment from Sergio:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots? Ihtsham icon is brokenClosed   TheGem (WPBakery)   Updated February 16, 2017 at 6:12pm   2 Most recent comment from Oliver:HI!pls. press ctrl + 0 in your browser. Kyrijones86 Page titleClosed   Scalia   Updated February 16, 2017 at 1:55pm   6 Most recent comment from Oliver:Css: .page-title-title { display: none; } Robert Related products, change textClosed   TheGem (WPBakery)   Updated February 16, 2017 at 1:46pm   2 Most recent comment from Oliver:HI!Follow the instructions: 1. Take file languages/thegem.pot or xx_YY.po from theme directory . 2. Open file with Poedit software. 3. Translate necessary strings to your language. 4. In software ... Robert Product side-barClosed   TheGem (WPBakery)   Updated February 16, 2017 at 1:44pm   2 Most recent comment from Oliver:Hi, You need to install child theme, copy woocommerce.php template from parent TheGem theme to child and in this template in child after code: $thegem_sidebar_stiky = $thegem_item_data['side ... Robert Remove the product ​titleClosed   TheGem (WPBakery)   Updated February 16, 2017 at 1:43pm   2 Most recent comment from Oliver:HI! pls. use following css: .single-product div#page-title { display: none; }