Public Tickets
Nicolò Grammatico
Youtube video background no loadingClosed
TheGem (WPBakery)
Updated February 9, 2017 at 4:17pm
4
Most recent comment from Oliver:HI!pls. try to use our video background:http://codex-themes.com/thegem/documentation/#video-backgrounds
getmebrian
Footer HTMLClosed
Scalia
Updated February 9, 2017 at 12:40pm
4
Most recent comment from Oliver:HI!Sorry, I mixed up tickets.Pls. add your linke on line 45 before or after:
Justin Marks
Default Blog TemplateClosed
TheGem (WPBakery)
Updated February 9, 2017 at 3:23am
2
Most recent comment from Justin Marks:Resolved: Changed post loop in "index.php" and copied "content-blog-item-multi-author.php" into theme root folder.
gruppo_sgr
Demo importationClosed
TheGem (WPBakery)
Updated February 8, 2017 at 7:07pm
2
Most recent comment from Oliver:HI!1. Sorry, quckfinders samples don't included to demo import due huge count of elements.2. Concerting the portfolio sorry, I can say you anything without access.http://codex-themes.com/thegem/portfo ...
Jackson
theGem PSDsClosed
TheGem (WPBakery)
Updated February 8, 2017 at 3:30pm
4
Most recent comment from Oliver:HI!pls:codex-themes.com/thegem/PSD/new3.zip
threepillars
Quickfinders with Equal HeightClosed
TheGem (WPBakery)
Updated February 8, 2017 at 1:42pm
8
Most recent comment from Oliver:You can set min heigth for any screen resolution with next css:
@media (max-width: 1000px) {
.quickfinder-item-text {
min-height: 150px;
}
}
@media (max-width: 768px) {
.quickfinder-item-te ...
takezaw
TheGem Import - Ajax ErrorClosed
TheGem (WPBakery)
Updated February 8, 2017 at 1:37pm
6
Most recent comment from Oliver:Feel free to contact us if you need help.
y2k
How to disable square in menuClosed
TheGem (WPBakery)
Updated February 8, 2017 at 11:51am
3
Most recent comment from y2k:Thanks..
chloemagazine
Adding SHOPS and WoocommerceClosed
TheGem (WPBakery)
Updated February 8, 2017 at 11:10am
3
Most recent comment from [deleted]:You need to install woocommerce plugin.
csgilleland
CSS changes not workingClosed
TheGem (WPBakery)
Updated February 7, 2017 at 10:27pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
xromero
transparent header in category blog pageClosed
TheGem (WPBakery)
Updated February 7, 2017 at 8:01pm
5
Most recent comment from Oliver:Sorry?
Artyom Saroyan
ShopClosed
TheGem (WPBakery)
Updated February 7, 2017 at 6:51pm
2
Most recent comment from Oliver:HI!You can add sidebar in the category settings (Attach).For the shop page just and sidebar in the "shop" page.
shantytowndesign
Slider "Scroll Down"Closed
TheGem (WPBakery)
Updated February 7, 2017 at 5:54pm
2
Most recent comment from Oliver:HI!pls. remove this mouse from the static global layer.
scott56hannah
Activate PluginsClosed
TheGem (WPBakery)
Updated February 7, 2017 at 5:45pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
DRD-Support
Server disconnect when uploading photosClosed
TheGem (WPBakery)
Updated February 7, 2017 at 4:53pm
2
Most recent comment from Oliver:HI!Sorry, it's not theme issue, there are some problems on your host. You hoster must check error.logs and fix this issue.