Public Tickets
Mariana Santos
Issues on page editionClosed
TheGem (WPBakery)
Updated February 27, 2017 at 3:42pm
2
Most recent comment from Oliver:HI!Can you share the wp-admin access and provide some screenshots, what you can't to change?
fussigabor
footer settingsClosed
TheGem (WPBakery)
Updated February 27, 2017 at 3:12pm
2
Most recent comment from Oliver:HI!pls. check:http://codex-themes.com/thegem/documentation/#sidebars-and-widgets
sebastian m
SocialClosed
TheGem (WPBakery)
Updated February 27, 2017 at 2:57pm
5
Most recent comment from Oliver:HI!1. pls. use following css:
body .socials-colored-hover a:hover .socials-item-icon {
color: #ccc !important;
}
2. Pls. add twitter icon and let me know, I'll add it on you site. http://code ...
masseraj
Background images in a rowClosed
TheGem (WPBakery)
Updated February 27, 2017 at 12:40pm
6
Most recent comment from Sergio:Hi,Background color set here check (screen 104) , but in this case, the image has a gray background which occupies the entire space. PLs. insert a picture without background and then you can set ...
Bertuz87
Full width blog pageClosed
TheGem (WPBakery)
Updated February 27, 2017 at 12:27pm
2
Most recent comment from Oliver:HI!You can add following css in the theme options:
.container {
width: 100% !important;
}
goacalling
Update ErrorClosed
TheGem (WPBakery)
Updated February 27, 2017 at 12:26pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
rfgroupab
Cant install themeClosed
Scalia
Updated February 25, 2017 at 1:51pm
2
Most recent comment from Oliver:HI!At first pls. check your php settings:Recommended PHP Settings
Johan
Contact labelsClosed
TheGem (WPBakery)
Updated February 25, 2017 at 1:38pm
2
Most recent comment from Oliver:HI!
pls. use following css:
.gem-contacts {
font-size: 0;
}
Johan
Newsletter signup stylingClosed
TheGem (WPBakery)
Updated February 24, 2017 at 6:57pm
5
Most recent comment from Johan:Hi!Thank you!
Mindmess
Button scroll to anchorClosed
TheGem (WPBakery)
Updated February 24, 2017 at 6:26pm
2
Most recent comment from Oliver:HI!
pls. add class
scroll-to-anchor
to this button.
mguttentag
Post Grid ViewClosed
Scalia
Updated February 24, 2017 at 4:16pm
2
Most recent comment from Oliver:HI!Sorry, I can't say you anything without access, do you have teamviewer?
gianpaolo faccini
Show Featured ContentClosed
TheGem (WPBakery)
Updated February 24, 2017 at 4:14pm
6
Most recent comment from [deleted]:Try to install child theme and add next code to its functions.php file:
function thegem_child_get_post_data($data) { $data['show_featured_content'] = 1; return $data;}add_filter('thegem_g ...
Cholla22
Webfont installationClosed
TheGem (WPBakery)
Updated February 24, 2017 at 2:40pm
2
Most recent comment from Oliver:HI!Yes use fonts manager in the Appearance.
Mohit Kumar KUNDU
Logo is getting over over scaled, like teared.Closed
TheGem (WPBakery)
Updated February 23, 2017 at 10:29pm
2
Most recent comment from Mohit Kumar KUNDU:Actually I reduced the resolution to 1500 width and it's working fine now. Thank you
greatgreens
Product Css customizationClosed
TheGem (WPBakery)
Updated February 23, 2017 at 9:38pm
5
Most recent comment from greatgreens:Thank you so much!