Public Tickets
kcotoi
Error after installing theme in WordpressClosed
TheGem (WPBakery)
Updated March 4, 2019 at 6:29am
2
Most recent comment from Oliver:Hi,Removed.
mmunoz9166
Mixing Demo ContentClosed
TheGem (WPBakery)
Updated March 4, 2019 at 6:27am
4
Most recent comment from Oliver:Hi,Sorry, can you add few screenshots to describe issue in details?
creoadmin
Error Code on CheckoutClosed
TheGem (WPBakery)
Updated March 1, 2019 at 2:32pm
6
Most recent comment from Oliver:Sorry, don't know, seems like some plugin removed it, we don't add any changes in the woo work, only styling.
marketingstella
WooCommerce Templates for TheGemClosed
TheGem (WPBakery)
Updated March 1, 2019 at 8:49am
2
Most recent comment from Oliver:Hi,Sorry, at the moment we are working on theme's update in this concern, this will take a while. We will let you know as soon as this update will be available
stafi andrei
license code activationClosed
TheGem (WPBakery)
Updated February 28, 2019 at 8:28am
2
Most recent comment from Oliver:Hi,Yes, you can make it if the domain is the same.
Mike Davis
Contact Form Creative (Demo)Closed
TheGem (WPBakery)
Updated February 27, 2019 at 8:41am
2
Most recent comment from Michael:HI!You need to use these mail-tags.
Ryan Lehrer
How to Start over without deleting themeClosed
TheGem (WPBakery)
Updated February 27, 2019 at 7:59am
6
Most recent comment from Oliver:HI,
I can't login with the data you provided.
extthecook
Remove Shopping Cart off the Main MenuClosed
TheGem (WPBakery)
Updated February 27, 2019 at 7:54am
4
Most recent comment from Michael:Welcome! Have a nice day!
eminve
The Gem demo content malwareClosed
TheGem (WPBakery)
Updated February 26, 2019 at 12:17pm
4
Most recent comment from Oliver:Don't worry, you can set any php version form the 5.6 till 7.3 nothing will be lost.
pgvane
CSSClosed
TheGem (WPBakery)
Updated February 26, 2019 at 7:47am
4
Most recent comment from Michael:Welcome! Have a nice day!
jjburtons
Icons BreakingClosed
TheGem (WPBakery)
Updated February 25, 2019 at 10:21am
6
Most recent comment from Oliver:Welcome!
shaun1976
main menuClosed
TheGem (WPBakery)
Updated February 25, 2019 at 10:10am
2
Most recent comment from Oliver:Hi,1. pls. provide the pass to the site, I need to see menu style you're using.2. wait a bit, soon we'll upload this plugins to our repository, we're testing it on compatibility with the theme.
legalcalls
Maximum number of activationsClosed
TheGem (WPBakery)
Updated February 25, 2019 at 7:04am
10
Most recent comment from Oliver:You're welcome!
jessieleal
500 internal errorClosed
TheGem (WPBakery)
Updated February 25, 2019 at 6:59am
2
Most recent comment from Oliver:Hi,pls. provide the wpo-admin and FTP access
Marc
Hover feature not respondingClosed
TheGem (WPBakery)
Updated February 23, 2019 at 10:23am
8
Most recent comment from Oliver:Hi,Fixed.