Public Tickets
Ottoalser
It does not work well to edit the pagesClosed
TheGem (WPBakery)
Updated February 14, 2019 at 1:43pm
4
Most recent comment from Oliver:pls. deactivate all the third-party plugin, I see the problem with the fonts.
jjburtons
Demo Content ErrorsClosed
TheGem (WPBakery)
Updated February 14, 2019 at 10:53am
6
Most recent comment from Oliver:FYI. After you remove the plugin there will be tab install plugins in the Appearance.
Muhamad Hamammi
set number of showing project in footerClosed
TheGem (WPBakery)
Updated February 14, 2019 at 8:19am
2
Most recent comment from Oliver:HI,Sorry, without the code changes in the widgets code it's not possible, but you can create the separate set and set the the items you wish to show in the footer.
Devon_West
Installation Not WorkingClosed
TheGem (WPBakery)
Updated February 14, 2019 at 8:18am
4
Most recent comment from Oliver:Hi,You can hide it in the page settings, take a look:
lipsticknvodka
Parallax scroll effectClosed
TheGem (WPBakery)
Updated February 14, 2019 at 7:57am
2
Most recent comment from Michael:HI!No, unfortunately, this effect is possible only using JS.
Arthur
Scroll with keyboardClosed
TheGem (WPBakery)
Updated February 14, 2019 at 7:17am
2
Most recent comment from Oliver:Hi,Sorry, we don't have such functionality in the theme.
tdigitals
The text in mobile view is different from desktop viewClosed
TheGem (WPBakery)
Updated February 14, 2019 at 1:26am
7
Most recent comment from 3dUniversalis:Hi @tdigitals,In this demo page, the fields are duplicated. One for the mobile view-=/ low res and one for the full view (with the cloud). I recommend you to use the front-end view to edit theses te ...
Виталий
Gem WordpressClosed
TheGem (WPBakery)
Updated February 13, 2019 at 1:50pm
2
Most recent comment from Michael:Добрый день. Пожалуйста используйте Top Area menu.
Muhamad Hamammi
how i can make Porfirio start from right to left in Arabic pageClosed
TheGem (WPBakery)
Updated February 13, 2019 at 12:27pm
3
Most recent comment from Oliver:You can control it via order setting in the portfolio item settings.
Jose Sibaja
How to include 2 addressClosed
TheGem (WPBakery)
Updated February 13, 2019 at 11:14am
2
Most recent comment from Oliver:Hi,pls. add screenshot where you need to add it? In the footer?
Joseph Gardonis
Having Difficulty Changing UrlClosed
TheGem (WPBakery)
Updated February 13, 2019 at 8:05am
8
Most recent comment from Oliver:Hi,You need to activate the plugin one by one and you'll see what plugin causing this issue.
octavio1361
Page 2 in blog not workingClosed
TheGem (WPBakery)
Updated February 13, 2019 at 6:25am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
mikrobilgi
Header Menu CustomizingClosed
TheGem (WPBakery)
Updated February 12, 2019 at 2:34pm
6
Most recent comment from Oliver:Welcome!
Muhamad Hamammi
share social iconClosed
TheGem (WPBakery)
Updated February 12, 2019 at 1:46pm
2
Most recent comment from Oliver:Hi,you need to edit template:/wp-content/themes/thegem/socials-sharing.phpFor the safety feature updates copy this file to the child theme before the editing.
Muhamad Hamammi
remove menu section in footerClosed
TheGem (WPBakery)
Updated February 12, 2019 at 12:58pm
2
Most recent comment from Oliver:HI!
pls. use following css:
@media (min-width: 992px) {
#footer-nav .col-md-pull-9 {
right: 25%;
width: 50%;
}
}
#footer-nav .col-md-6 {
display: none;
}