Public Tickets
es351045
PageSpeed Insights - CSS IssuesClosed
TheGem (WPBakery)
Updated February 11, 2019 at 3:26pm
6
Most recent comment from Oliver:Hi,Already realized the update. 3.8, take a look:Increasing Pagespeed
madisa
Lücke zwischen zwei quickfindernClosed
TheGem (WPBakery)
Updated February 11, 2019 at 11:00am
4
Most recent comment from Michael:Welcome! Have a nice day!
auwss
dashboard coupon page error and also there is no front end editorClosed
TheGem (WPBakery)
Updated February 11, 2019 at 10:17am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
EGHO2023
Clickable top bar phoneClosed
TheGem (WPBakery)
Updated February 11, 2019 at 10:13am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
Jglick123
Page not loading, lightbox not workingClosed
TheGem (WPBakery)
Updated February 11, 2019 at 8:23am
2
Most recent comment from Oliver:Hi,I don't see any problem right now, can you provide more info what I need to make to see the issue?
madisa
Import of the theme sliderClosed
TheGem (WPBakery)
Updated February 11, 2019 at 7:37am
11
Most recent comment from Oliver:Hi,Addini_set('max_input_vars', '10000');Recommended PHP Settings
spiderweb-at-work
Inclined RowsClosed
TheGem (WPBakery)
Updated February 11, 2019 at 7:32am
4
Most recent comment from Oliver:Hi,1. pls. provide the wp-admin access.2. Sorry, can't understand what you need to make.
EmmyThx
instagramClosed
TheGem (WPBakery)
Updated February 11, 2019 at 7:07am
6
Most recent comment from Oliver:HI,pls. give me link to the page with the Instagram gallery.
spiderweb-at-work
Change loading screenClosed
TheGem (WPBakery)
Updated February 11, 2019 at 6:37am
2
Most recent comment from Oliver:HI!
You need to edit: wp-content/themes/thegem/css/thegem-preloader.css
Or use next css:
body #page-preloader { background: #2c2e3d;
}
body #page-preloader .page-preloader-spin,
body .block-prel ...
bossfood
Required pluginsClosed
TheGem (WPBakery)
Updated February 11, 2019 at 1:20am
2
Most recent comment from bossfood:.
idenise
remove space under sliderClosed
TheGem (WPBakery)
Updated February 10, 2019 at 9:41pm
2
Most recent comment from idenise:Cancel this ticket. Is there a way to do this? I found the answer in another ticket. Thanks!
grimm van gestel
Quickfinder hover colorClosed
TheGem (WPBakery)
Updated February 8, 2019 at 9:36pm
2
Most recent comment from grimm van gestel:Never mind found it , it's in the quickfinders settings on the page you added the quickfinder in. Well finally !
tlbh87
Logo SizeClosed
TheGem (WPBakery)
Updated February 8, 2019 at 12:05pm
10
Most recent comment from Michael:HI!Please create a separate ticket to solve your problem.
bobby wilson
mega menu and menu access issuesClosed
TheGem (WPBakery)
Updated February 8, 2019 at 8:13am
7
Most recent comment from Oliver:Or provide some info about the rules you need to add.
Matias
Updated to 3.8 and now I have problems and bugsClosed
TheGem (WPBakery)
Updated February 8, 2019 at 8:04am
4
Most recent comment from [deleted]:Perhaps you used TheGem theme languages directory (wp-content/themes/thegem/languages) for translation file. Better use wordpress language directory (wp-content/languages/themes) for files. Please c ...