Public Tickets
Neil Snow
Safari is not rendering the same as ChromeClosed
TheGem (WPBakery)
Updated May 16, 2018 at 7:32pm
11
Most recent comment from Neil Snow:I resolved this by making a backup copy of the entire project and install on a new wp environment. Thanks.
Amandeep Sandhu
Top area issue of themeClosed
TheGem (WPBakery)
Updated May 16, 2018 at 3:36pm
4
Most recent comment from Michael:Welcome! Have a nice day!
ProclaimDigital
page titleClosed
TheGem (WPBakery)
Updated May 16, 2018 at 3:19pm
2
Most recent comment from Michael:HI! Please read this article:http://codex-themes.com/thegem/documentation/#setting-custom-background
itsmvk
Using a custom logo with a different aspect ratioClosed
TheGem (WPBakery)
Updated May 16, 2018 at 1:45pm
4
Most recent comment from [deleted]:To use text instead logo you need to change or replace thegem_print_logo function.
Try to use this css fix:
body #site-header.fixed.shrink .header-style-3 #primary-menu.no-responsive > li {
p ...
RomanUfa
layer sliderClosed
TheGem (WPBakery)
Updated May 16, 2018 at 8:59am
2
Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of LayerSlider. We have included LayerSlider in our theme as a bundled plugin under developer license. This ...
laurenaudience
How do I change the order of clientsClosed
TheGem (WPBakery)
Updated May 16, 2018 at 8:21am
2
Most recent comment from Michael:HI!Please use this setting:
dineshika
Hamburger menu icon not displayed in mobile, but viewd in the tabsClosed
TheGem (WPBakery)
Updated May 16, 2018 at 7:41am
5
Most recent comment from Oliver:Welcome!
thierryINI
The Church One pageClosed
TheGem (WPBakery)
Updated May 15, 2018 at 11:53am
4
Most recent comment from Oliver:Thank you so much! Feel free to contact us if you need help.
Ali afzal
individual page logo colorClosed
TheGem (WPBakery)
Updated May 14, 2018 at 11:36am
7
Most recent comment from Ali afzal:thumbs up
filizinadresi
Localization troubleClosed
TheGem (WPBakery)
Updated May 14, 2018 at 8:33am
2
Most recent comment from [deleted]:Hi,Please check:
vitorlintomen
Transparent Menu All The WayClosed
TheGem (WPBakery)
Updated May 14, 2018 at 8:28am
2
Most recent comment from Oliver:HI!
pls. use following css:
body #site-header.fixed.shrink .menu-item-logo a img.default {
opacity: 1;
}
body #site-header.fixed.shrink .menu-item-logo a img.small {
opacity: 0;
}
bo ...
alfred
Overlay contact form?Closed
TheGem (WPBakery)
Updated May 14, 2018 at 8:23am
2
Most recent comment from Oliver:Hi,
1. Here is example for adding fancybox block:
Link
[Shortcode]
And add this css:
#link {display: none}
You can use row html shortcode for adding this code.
timkornoelje
iconsClosed
TheGem (WPBakery)
Updated May 14, 2018 at 8:11am
7
Most recent comment from Oliver:Welcome!
Ali afzal
portfolio item iconClosed
TheGem (WPBakery)
Updated May 14, 2018 at 8:07am
4
Most recent comment from Oliver:Hi,Sorry for delay,it's portfolio types, pls. take a look:http://codex-themes.com/thegem/documentation/#portfolio-items
Jenny
Next step button not workingClosed
TheGem (WPBakery)
Updated May 14, 2018 at 7:52am
7
Most recent comment from Oliver:Hi,
I replied in your first ticket.