Public Tickets
bgalbis
Bug in home page - mobileClosed
TheGem (WPBakery)
Updated June 13, 2018 at 1:38pm
18
Most recent comment from Oliver:Hi,As I see there again js error..
William Indursky
woocommerce templates not formattingClosed
TheGem (WPBakery)
Updated June 12, 2018 at 12:51pm
13
Most recent comment from William Indursky:Thanks Max!It works. I really appreciate your work on this.b. rgds-bill
Giuseppe
TheGem hooksClosed
TheGem (WPBakery)
Updated June 12, 2018 at 12:28pm
6
Most recent comment from Oliver:Welcome!
Catutzi
IconClosed
TheGem (WPBakery)
Updated June 12, 2018 at 11:08am
2
Most recent comment from Oliver:Hi,What icon you need to add there?
kaiki
Text in Post GridClosed
TheGem (WPBakery)
Updated June 12, 2018 at 7:19am
2
Most recent comment from Oliver:Hi,It's excerpt. Take a look:
Gian Luca Di Carlo
Disable CommentsClosed
TheGem (WPBakery)
Updated June 9, 2018 at 12:34pm
2
Most recent comment from Gian Luca Di Carlo:Actually found the solution myself. You have to activate "Screen Option" Comments and Discussion at the top of the page :)
lori2886
Rev slider in demo did not importClosed
TheGem (WPBakery)
Updated June 8, 2018 at 7:28am
2
Most recent comment from Oliver:Hi,Slider in attach
icanstudioz
activate revolution pluginClosed
TheGem (WPBakery)
Updated June 7, 2018 at 1:00pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
Catutzi
facebook shareClosed
TheGem (WPBakery)
Updated June 7, 2018 at 11:03am
10
Most recent comment from Oliver:Hi,Wait a bit, I think it update automatically in few days.
star09
Client Carousel & Grid with NamesClosed
TheGem (WPBakery)
Updated June 7, 2018 at 8:46am
11
Most recent comment from Oliver:ok, I'll add the task to our team.
Stepan Rudlovskiy
Revolution Slider activationClosed
TheGem (WPBakery)
Updated June 7, 2018 at 6:21am
2
Most recent comment from Oliver:Hi,It's premium feature, which is available only in a standalone license version of RevoSlider. We have included RevoSlider in our theme as a bundled plugin under developer license. This means, that ...
mfusamarketing
WP BakeryClosed
TheGem (WPBakery)
Updated June 6, 2018 at 2:01pm
8
Most recent comment from [deleted]:I see in browser console that a lot of wordpress system files are unavailable on your site: But I see these files by ftp.Please check your site or server configuration.
Rewi002
Widjets from theGem package not supported by theGem?Closed
TheGem (WPBakery)
Updated June 6, 2018 at 7:15am
6
Most recent comment from [deleted]:We checked demo_widgets.wie file on our local installation. We see this result:Did you install woocommerce plugin?
CSBTech
Logo Color in Menu BarClosed
TheGem (WPBakery)
Updated June 5, 2018 at 2:24pm
4
Most recent comment from Oliver:Hi,Thank you for letting know, in any case feel free to contact us if you need help!
FergioMorelli
Revo Slider MissingClosed
TheGem (WPBakery)
Updated June 5, 2018 at 12:55pm
5
Most recent comment from FergioMorelli:hi, i just found the problem... when downloaded from gmail it was only a plain carpet and then i had to compress it (i think there was something wrong when compressing process), but then i just downl ...