Public Tickets
Jamie
Updating WooCommerce templatesClosed
TheGem (WPBakery)
Updated June 18, 2018 at 6:46am
2
Most recent comment from Oliver:Hi.pls. update the to the last version:
CesarMiHome
Background image. Tech Gadget Home PageClosed
TheGem (WPBakery)
Updated June 15, 2018 at 8:26am
2
Most recent comment from Michael:HI! You can delete this code in page settings:
Jemma Pollari
Is my theme deferring js?Closed
TheGem (WPBakery)
Updated June 14, 2018 at 12:15pm
7
Most recent comment from Jemma Pollari:Thanks Max, I have passed on your findings to Envira and they are working on a fix. Thank you!
cyntax80
PROBLEM WITH GALLERYClosed
TheGem (WPBakery)
Updated June 14, 2018 at 12:14pm
5
Most recent comment from [deleted]:In file wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php find next code:
function thegem_gallery_shortcode($atts) { extract(shortcode_atts(array( 'gallery_gallery' ...
jpujolcat Pujol
Enable visual composer in testiomonialsClosed
TheGem (WPBakery)
Updated June 14, 2018 at 8:27am
4
Most recent comment from Oliver:Hi,take a look:http://codex-themes.com/thegem/documentation/#youtube-and-vimeo-video
Dan Olszewski
Hover Box broken on mobile SafariClosed
TheGem (WPBakery)
Updated June 14, 2018 at 7:13am
2
Most recent comment from Michael:HI,
pls. use following css:
.vc-hoverbox-wrapper .vc-hoverbox { cursor:pointer !important;
}
.vc-hoverbox-block, .vc-hoverbox-block-inner * { -webkit-backface-visibility:hidden;
}
CesarMiHome
Wordpress Installer redirection when is installed a themClosed
TheGem (WPBakery)
Updated June 14, 2018 at 6:33am
2
Most recent comment from Oliver:Hi,You need to contact to your hoster with this issue.
bgalbis
Bug in home page - mobileClosed
TheGem (WPBakery)
Updated June 13, 2018 at 1:38pm
18
Most recent comment from Oliver:Hi,As I see there again js error..
William Indursky
woocommerce templates not formattingClosed
TheGem (WPBakery)
Updated June 12, 2018 at 12:51pm
13
Most recent comment from William Indursky:Thanks Max!It works. I really appreciate your work on this.b. rgds-bill
Giuseppe
TheGem hooksClosed
TheGem (WPBakery)
Updated June 12, 2018 at 12:28pm
6
Most recent comment from Oliver:Welcome!
Catutzi
IconClosed
TheGem (WPBakery)
Updated June 12, 2018 at 11:08am
2
Most recent comment from Oliver:Hi,What icon you need to add there?
kaiki
Text in Post GridClosed
TheGem (WPBakery)
Updated June 12, 2018 at 7:19am
2
Most recent comment from Oliver:Hi,It's excerpt. Take a look:
Gian Luca Di Carlo
Disable CommentsClosed
TheGem (WPBakery)
Updated June 9, 2018 at 12:34pm
2
Most recent comment from Gian Luca Di Carlo:Actually found the solution myself. You have to activate "Screen Option" Comments and Discussion at the top of the page :)
lori2886
Rev slider in demo did not importClosed
TheGem (WPBakery)
Updated June 8, 2018 at 7:28am
2
Most recent comment from Oliver:Hi,Slider in attach
icanstudioz
activate revolution pluginClosed
TheGem (WPBakery)
Updated June 7, 2018 at 1:00pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...