Public Tickets
Mateo
Remove new products sectionClosed
TheGem (WPBakery)
Updated June 20, 2018 at 8:22am
2
Most recent comment from Oliver:Hi,It's widget in the shop area, pls. provide the wp-admin access, I'll remove it.
onyii
Link on LogoClosed
TheGem (WPBakery)
Updated June 20, 2018 at 6:43am
8
Most recent comment from Oliver:Welcome!
Alvaro
bug in mobile from portfolioClosed
TheGem (WPBakery)
Updated June 19, 2018 at 7:36pm
5
Most recent comment from Alvaro:Thank you
rocketrisa
Issue installing TheGem PluginsClosed
TheGem (WPBakery)
Updated June 18, 2018 at 11:45am
2
Most recent comment from [deleted]:Hi,What version of php do you use?
dirkvisser
Custom icons in menuClosed
TheGem (WPBakery)
Updated June 18, 2018 at 9:37am
10
Most recent comment from Oliver:Feel free to contact us if you need help.
RobSprenger
Fancy boxClosed
TheGem (WPBakery)
Updated June 18, 2018 at 8:27am
4
Most recent comment from Oliver:Hi,it's working after the deactivating third-party plugins, pls. activate the plugins one by one and you'll see what plugin causing this issue.
Jamie
Updating WooCommerce templatesClosed
TheGem (WPBakery)
Updated June 18, 2018 at 6:46am
2
Most recent comment from Oliver:Hi.pls. update the to the last version:
CesarMiHome
Background image. Tech Gadget Home PageClosed
TheGem (WPBakery)
Updated June 15, 2018 at 8:26am
2
Most recent comment from Michael:HI! You can delete this code in page settings:
Jemma Pollari
Is my theme deferring js?Closed
TheGem (WPBakery)
Updated June 14, 2018 at 12:15pm
7
Most recent comment from Jemma Pollari:Thanks Max, I have passed on your findings to Envira and they are working on a fix. Thank you!
cyntax80
PROBLEM WITH GALLERYClosed
TheGem (WPBakery)
Updated June 14, 2018 at 12:14pm
5
Most recent comment from [deleted]:In file wp-content/plugins/thegem-elements/inc/shortcodes/shortcodes.php find next code:
function thegem_gallery_shortcode($atts) { extract(shortcode_atts(array( 'gallery_gallery' ...
jpujolcat Pujol
Enable visual composer in testiomonialsClosed
TheGem (WPBakery)
Updated June 14, 2018 at 8:27am
4
Most recent comment from Oliver:Hi,take a look:http://codex-themes.com/thegem/documentation/#youtube-and-vimeo-video
Dan Olszewski
Hover Box broken on mobile SafariClosed
TheGem (WPBakery)
Updated June 14, 2018 at 7:13am
2
Most recent comment from Michael:HI,
pls. use following css:
.vc-hoverbox-wrapper .vc-hoverbox { cursor:pointer !important;
}
.vc-hoverbox-block, .vc-hoverbox-block-inner * { -webkit-backface-visibility:hidden;
}
CesarMiHome
Wordpress Installer redirection when is installed a themClosed
TheGem (WPBakery)
Updated June 14, 2018 at 6:33am
2
Most recent comment from Oliver:Hi,You need to contact to your hoster with this issue.
bgalbis
Bug in home page - mobileClosed
TheGem (WPBakery)
Updated June 13, 2018 at 1:38pm
18
Most recent comment from Oliver:Hi,As I see there again js error..
William Indursky
woocommerce templates not formattingClosed
TheGem (WPBakery)
Updated June 12, 2018 at 12:51pm
13
Most recent comment from William Indursky:Thanks Max!It works. I really appreciate your work on this.b. rgds-bill