Public Tickets
Steveat316
Unable to update plugin LayerSlider WPClosed
TheGem (WPBakery)
Updated October 10, 2017 at 3:40pm
6
Most recent comment from Steveat316:Yup, all good to go. Thank you.
Faisal2n
Stop responsive effectClosed
TheGem (WPBakery)
Updated October 10, 2017 at 3:13pm
2
Most recent comment from [deleted]:HI!
Sorry, by default it's not possible. It's requires some
code changes (it's not a couple lines of
code).
We would be glad to help you and assist you in resolving your
issues, however ...
LauraDay93
Mobile MenuClosed
TheGem (WPBakery)
Updated October 10, 2017 at 2:49pm
2
Most recent comment from [deleted]:Try to change Header settings in Theme options.
weshinez
Demo ImportClosed
TheGem (WPBakery)
Updated October 10, 2017 at 12:42pm
6
Most recent comment from Oliver:Hi,I checked your site. First your site used HTTP protocol but now it use HTTPS protocol. I changed your site settings. Logo now loaded well. Please check.
Yuda
TheGem OnePage ChurchClosed
TheGem (WPBakery)
Updated October 10, 2017 at 12:05pm
4
Most recent comment from Sergio:HI,
Your problem has been fixed (screen 1399) , pls. check your page.
alejandro ravera
wpbakeryClosed
TheGem (WPBakery)
Updated October 10, 2017 at 11:44am
4
Most recent comment from Sergio:Hi, thanks for the info !Feel free to contact us if you need help.
urbano123
problema al cargar el ditor de texto de visual compouserClosed
TheGem (WPBakery)
Updated October 10, 2017 at 10:12am
2
Most recent comment from Sergio:Hi, pls. write in english )share the wp-admin access, we'll check
Joe
Background imageClosed
TheGem (WPBakery)
Updated October 10, 2017 at 10:09am
4
Most recent comment from Sergio:HI!
pls. try to use following css:
body.archive .block-content{
background-image: url(http://www.true-truffle.com/wp-content/uploads/2016/06/stock-photo-cement-wall-concrete-texture-6896 ...
tbatson
Portfolio share button colorsClosed
TheGem (WPBakery)
Updated October 10, 2017 at 9:27am
6
Most recent comment from Michael:Have a nice day!
Swayam
Demo Import IssueClosed
TheGem (WPBakery)
Updated October 9, 2017 at 2:15pm
4
Most recent comment from Sergio:Hi, Smiffy9Manually delete the media files, then run the plugin 'Reset WP'
ahmad
scroling effect pagesClosed
TheGem (WPBakery)
Updated October 9, 2017 at 1:00pm
2
Most recent comment from Sergio:Hi,
pls. check the documentation http://codex-themes.com/thegem/documentation/video-tutorials/
MAKING VERTICAL SLIDER WEBSITE
fossilfox
Renaming Theme / Demo Content ErrorClosed
TheGem (WPBakery)
Updated October 9, 2017 at 11:21am
2
Most recent comment from Michael:HI! Do not hesitate to contact us if you have any questions.
Tanja Weber
WP Bakery front end editorClosed
TheGem (WPBakery)
Updated October 9, 2017 at 11:18am
3
Most recent comment from Michael:HI! The page loads normally, though a little longer than usual. The length of the download depends on the size of the page, server and other.
Monika Szczepaniak
unable to download thegem demosClosed
TheGem (WPBakery)
Updated October 9, 2017 at 11:15am
4
Most recent comment from Sergio:Hi, thanks for the info !Do you still need help in this issue?
percoclap
pluginsClosed
TheGem (WPBakery)
Updated October 9, 2017 at 11:02am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check