Public Tickets
DigiMark
Video slider not playing in SafariClosed
TheGem (WPBakery)
Updated September 14, 2017 at 6:48am
2
Most recent comment from Oliver:HI!Pls. check:https://www.themepunch.com/faq/video-not-showing-up-on-mobile/>The video will not autoplay on mobile devices (mobile devices don’t allow this)The video can not be played manually on mo ...
Luisdeoficina
FaviconClosed
TheGem (WPBakery)
Updated September 13, 2017 at 3:17pm
2
Most recent comment from Luisdeoficina:Thank you.I´m sorry. I Know the answer. It's here:https://codexthemes.ticksy.com//ticket/1255900/
hamza
help with WordPress template instalationClosed
TheGem (WPBakery)
Updated September 13, 2017 at 8:39am
9
Most recent comment from Oliver:HI!Pls. create separate ticket with your issues.
Boulus
Footer widgetClosed
TheGem (WPBakery)
Updated September 13, 2017 at 8:03am
2
Most recent comment from Oliver:HI!Yes, sure, pls. give link to the page and add few screenshots what you need to change
Andreas
Navigation bar customizationClosed
TheGem (WPBakery)
Updated September 13, 2017 at 7:01am
2
Most recent comment from Oliver:HI!Just deactivate check box "transparent menu on header" in the page settings.
Denis
Error with contact formClosed
TheGem (WPBakery)
Updated September 13, 2017 at 6:40am
11
Most recent comment from Oliver:HI!Pls:http://codex-themes.com/thegem/wp-content/themes/thegem/fonts/icons-fonts-info.html
CarlosBrinez
Removing social mediaClosed
TheGem (WPBakery)
Updated September 12, 2017 at 6:01pm
3
Most recent comment from Amy:I am having this same issue. I have no team members either. Was there another fix?
lagamexico
Move to a new server / domainClosed
TheGem (WPBakery)
Updated September 12, 2017 at 5:19pm
4
Most recent comment from Oliver:We are constantly monitoring how many live sites are on your license, you can set your site for development or testingon local host or any domain and then activate with this license your live ...
bradley146
Font ErrorClosed
TheGem (WPBakery)
Updated September 12, 2017 at 1:08pm
4
Most recent comment from Oliver:Just resave theme options.
vinod arya
post section designClosed
TheGem (WPBakery)
Updated September 12, 2017 at 10:36am
4
Most recent comment from Oliver:HI!
pls. use following css:
@media (min-width: 1212px)
.single-post .block-content .container {
width: 1000px;
}
AdAssist
Boxed LayoutClosed
TheGem (WPBakery)
Updated September 12, 2017 at 10:06am
10
Most recent comment from Oliver:Welcome!
PGM111
Home page permalinksClosed
TheGem (WPBakery)
Updated September 12, 2017 at 7:56am
4
Most recent comment from Oliver:HI!Just set your homepage in the General settings > Reading
kvision
Development installClosed
TheGem (WPBakery)
Updated September 12, 2017 at 7:29am
2
Most recent comment from Oliver:HI!We are constantly monitoring how many live sites are on your license, you can set your site for development or testingon local host or any domain and then activate with this license your li ...
MattCronin68
Displaying Blog PostsClosed
TheGem (WPBakery)
Updated September 11, 2017 at 2:10pm
4
Most recent comment from Michael:Most likely, you install third-party plugins that interfere with the correct operation of the gallery.
Zadhostra
Dark Hamburger Menu in HomepageClosed
TheGem (WPBakery)
Updated September 11, 2017 at 1:23pm
1
Most recent comment from Zadhostra:Solved