Public Tickets
Jason
Editing the copy of quickfindersClosed
TheGem (WPBakery)
Updated September 19, 2017 at 6:25am
2
Most recent comment from Oliver:HI!pls. check our docs:http://codex-themes.com/thegem/documentation/#quickfinders
Sudhir Hira
Cant find a demo pageClosed
TheGem (WPBakery)
Updated September 19, 2017 at 5:43am
5
Most recent comment from Sudhir Hira:thanks
djsefka
Main MenuClosed
TheGem (WPBakery)
Updated September 18, 2017 at 1:44pm
3
Most recent comment from Oliver:Please install TheGem child theme and add next code to functions.php file:
function thegem_child_init() { remove_filter('wp_nav_menu_items', 'thegem_menu_item_search', 10);}add_action('init', 't ...
franciscodecio
An error importing "AppLanding.zip" Revolution SliderClosed
TheGem (WPBakery)
Updated September 15, 2017 at 3:15pm
1
Most recent comment from franciscodecio:Please delete. It's duplicated. Sorry
DigiMark
Switch background colorof page preloaderClosed
TheGem (WPBakery)
Updated September 15, 2017 at 8:54am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access
thanatip
Our Client - Disable grayscale and linkClosed
TheGem (WPBakery)
Updated September 15, 2017 at 7:52am
2
Most recent comment from Oliver:HI!Pls. give me link to this page
Chris
Cannot find layout as per shop layoutsClosed
TheGem (WPBakery)
Updated September 15, 2017 at 7:10am
2
Most recent comment from Oliver:HI!1. Pls. check: https://vc.wpbakery.com/video-academy/responsive-column-control-width-offset-param-usage-explained/2. Pls. wait a bit in the begin of the next week we'll realize theme update there ...
rtc31293
Required PluginsClosed
TheGem (WPBakery)
Updated September 14, 2017 at 2:42pm
4
Most recent comment from Oliver:HI!We already working on the new import plugin version, there will be portal import of the separate pages, but I think we need about 2-3 weeks to realize this update.
lagamexico
Error in Revolution SliderClosed
TheGem (WPBakery)
Updated September 14, 2017 at 2:09pm
4
Most recent comment from Oliver:Sorry?
thanatip
Remove Some SectionClosed
TheGem (WPBakery)
Updated September 14, 2017 at 11:26am
4
Most recent comment from Oliver:Attach
DigiMark
Video slider not playing in SafariClosed
TheGem (WPBakery)
Updated September 14, 2017 at 6:48am
2
Most recent comment from Oliver:HI!Pls. check:https://www.themepunch.com/faq/video-not-showing-up-on-mobile/>The video will not autoplay on mobile devices (mobile devices don’t allow this)The video can not be played manually on mo ...
Luisdeoficina
FaviconClosed
TheGem (WPBakery)
Updated September 13, 2017 at 3:17pm
2
Most recent comment from Luisdeoficina:Thank you.I´m sorry. I Know the answer. It's here:https://codexthemes.ticksy.com//ticket/1255900/
hamza
help with WordPress template instalationClosed
TheGem (WPBakery)
Updated September 13, 2017 at 8:39am
9
Most recent comment from Oliver:HI!Pls. create separate ticket with your issues.
Boulus
Footer widgetClosed
TheGem (WPBakery)
Updated September 13, 2017 at 8:03am
2
Most recent comment from Oliver:HI!Yes, sure, pls. give link to the page and add few screenshots what you need to change
Andreas
Navigation bar customizationClosed
TheGem (WPBakery)
Updated September 13, 2017 at 7:01am
2
Most recent comment from Oliver:HI!Just deactivate check box "transparent menu on header" in the page settings.