Public Tickets
Michal Chodakowski
Adding fonts [eot, svg, woff, ttf]Closed
TheGem (WPBakery)
Updated September 26, 2017 at 8:30am
2
Most recent comment from Oliver:HI!pls. check:https://tribulant.com/blog/wordpress/how-to-fix-sorry-this-file-type-is-not-permitted-for-security-reasons/
rtc31293
Configuring Menu for Signed-in UserClosed
TheGem (WPBakery)
Updated September 26, 2017 at 7:19am
2
Most recent comment from Oliver:HI!Sorry, we don't have such functionality in the theme, try to look any third-party plugin for this needs I think all then should work fine with the theme.
Gregory Garvin
woocommerce templates out of dateClosed
TheGem (WPBakery)
Updated September 25, 2017 at 11:46am
5
Most recent comment from Oliver:HI!What is your theme version?
bantoine2
Change Lookbook PicturesClosed
TheGem (WPBakery)
Updated September 25, 2017 at 11:34am
15
Most recent comment from Michael:I can do this, but I need to know what image you want to install.
RWAPED
Contact Form ErrorClosed
TheGem (WPBakery)
Updated September 25, 2017 at 10:50am
2
Most recent comment from Michael:HI! Without administrator access, we can not figure out what the problem is. Please contact the developer of this plugin:https://mailchimp.com/contact/support/index.php
loyaltyfox
Blank Space on ButtomClosed
TheGem (WPBakery)
Updated September 25, 2017 at 10:14am
2
Most recent comment from Oliver:HI!Pls. give link to this page
RWAPED
UpperCasesClosed
TheGem (WPBakery)
Updated September 25, 2017 at 10:09am
2
Most recent comment from Oliver:HI!
pls. use following css:
.title-h4 span {
text-transform: none !important;
}
PGM111
CountersClosed
TheGem (WPBakery)
Updated September 24, 2017 at 6:01am
3
Most recent comment from PGM111:I have opted not to use the counters. Please refer to my question regarding tables.
PGM111
Linking QuickfindersClosed
TheGem (WPBakery)
Updated September 24, 2017 at 6:03am
2
Most recent comment from PGM111:I figured out how to link to the correct sections of the site. You may disregard this question. Please reply to my question regarding tables. Thanks.
Martin
sidebar product categoryClosed
TheGem (WPBakery)
Updated September 23, 2017 at 12:50pm
2
Most recent comment from Michael:Hi,
Please share admin access. We will try to inspect problem on your site.
ronin yurka
move template to another domainClosed
TheGem (WPBakery)
Updated September 23, 2017 at 9:25am
4
Most recent comment from Michael:You can set the theme to a new domain, since you did this for the first time.
jorenwouters
Masonry Grid BlogClosed
TheGem (WPBakery)
Updated September 23, 2017 at 8:56am
16
Most recent comment from Oliver:HI!
It's not possible to redeclare the function in the child theme, it's not an action or filter, you need to create your own function in the child theme for example thegem_get_post_featured_content ...
arthurnystrom
scroller-blockClosed
TheGem (WPBakery)
Updated September 23, 2017 at 8:42am
11
Most recent comment from Michael:Have a nice day!
kleber Lopes
Change theme default fontClosed
TheGem (WPBakery)
Updated September 22, 2017 at 1:24pm
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
davsong01
Theme Installation and DemoClosed
TheGem (WPBakery)
Updated September 22, 2017 at 6:40am
2
Most recent comment from Oliver:HI!Pls. take a look on this video: