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Public Tickets

jams19880712 The purchase code you have entered is not valid. TheGem has not been activated.Closed   TheGem (WPBakery)   Updated October 5, 2017 at 7:47am   9 Most recent comment from Michael:Yes, indeed, when you turn on this plugin, an error occurs. This is very strange, before such a problem was not observed anywhere. First of all, update the topic to the latest version, if the problem ... es351045 Pop Up ElementClosed   TheGem (WPBakery)   Updated October 4, 2017 at 2:36pm   9 Most recent comment from Sergio:pls. click this button (screen 1356) for example  griparicurse Menu displayClosed   TheGem (WPBakery)   Updated October 4, 2017 at 2:28pm   2 Most recent comment from Oliver:HI! pls. use following css: @media (max-width: 1212px) { nav#primary-navigation.site-navigation.primary-navigation { border: none !important; } }   griparicurse letter spacing bugClosed   TheGem (WPBakery)   Updated October 4, 2017 at 2:26pm   2 Most recent comment from Oliver:HI!Sorry, you added some css? Michal Chodakowski Myown fonts in RevSliderClosed   TheGem (WPBakery)   Updated October 4, 2017 at 11:20am   6 Most recent comment from Michael:Yes, unfortunately, fonts must be manually connected for this slider. Please read this article:https://www.themepunch.com/faq/use-fonts-google-fonts/ kellieverne Nav on mobileClosed   TheGem (WPBakery)   Updated October 4, 2017 at 10:00am   9 Most recent comment from Michael:All right, sorry. This element is lower because of the top area. lagamexico Change fonts and colorsClosed   TheGem (WPBakery)   Updated October 4, 2017 at 8:41am   8 Most recent comment from Sergio:Hi,I gave you all the styles below.for change font : .new-testimonials-style .gem-testimonial-name{ font-family: 'Raleway'; } nachamaa Removing Quickfinder Icons for MobileClosed   TheGem (WPBakery)   Updated October 4, 2017 at 8:14am   4 Most recent comment from Oliver:Welcome! cassioxvr Portfolio - buttons' alignmentClosed   TheGem (WPBakery)   Updated October 4, 2017 at 7:42am   4 Most recent comment from Oliver:Welcome! jo_southwell Social Sharing InformationClosed   TheGem (WPBakery)   Updated October 4, 2017 at 6:22am   4 Most recent comment from Oliver:Welcome! jurgendb Unable to Save edits to Portfolio elementsClosed   TheGem (WPBakery)   Updated October 3, 2017 at 7:57am   8 Most recent comment from Oliver:Welcome! Agarkala Blog php codeClosed   TheGem (WPBakery)   Updated October 3, 2017 at 6:40am   2 Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots what you need to do? prvnkumark "app-sparta-content-slider1" slider missingClosed   TheGem (WPBakery)   Updated October 2, 2017 at 7:36am   2 Most recent comment from Oliver:HI! Slider in attach leandrodapper Some troubles with connecting to TheGem serverClosed   TheGem (WPBakery)   Updated October 2, 2017 at 7:30am   2 Most recent comment from Oliver:Hi, I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for democontent.codex-themes.com (ip:138.201.92.111). Maya Vimeo background not 360Closed   TheGem (WPBakery)   Updated October 2, 2017 at 7:15am   2 Most recent comment from Oliver:HI!Sorry, we don't provide support with the third-party plugins, pls. contact to this plugin support team.