Public Tickets
jams19880712
The purchase code you have entered is not valid. TheGem has not been activated.Closed
TheGem (WPBakery)
Updated October 5, 2017 at 7:47am
9
Most recent comment from Michael:Yes, indeed, when you turn on this plugin, an error occurs. This is very strange, before such a problem was not observed anywhere. First of all, update the topic to the latest version, if the problem ...
es351045
Pop Up ElementClosed
TheGem (WPBakery)
Updated October 4, 2017 at 2:36pm
9
Most recent comment from Sergio:pls. click this button (screen 1356) for example
griparicurse
Menu displayClosed
TheGem (WPBakery)
Updated October 4, 2017 at 2:28pm
2
Most recent comment from Oliver:HI!
pls. use following css:
@media (max-width: 1212px) {
nav#primary-navigation.site-navigation.primary-navigation {
border: none !important;
}
}
griparicurse
letter spacing bugClosed
TheGem (WPBakery)
Updated October 4, 2017 at 2:26pm
2
Most recent comment from Oliver:HI!Sorry, you added some css?
Michal Chodakowski
Myown fonts in RevSliderClosed
TheGem (WPBakery)
Updated October 4, 2017 at 11:20am
6
Most recent comment from Michael:Yes, unfortunately, fonts must be manually connected for this slider. Please read this article:https://www.themepunch.com/faq/use-fonts-google-fonts/
kellieverne
Nav on mobileClosed
TheGem (WPBakery)
Updated October 4, 2017 at 10:00am
9
Most recent comment from Michael:All right, sorry. This element is lower because of the top area.
lagamexico
Change fonts and colorsClosed
TheGem (WPBakery)
Updated October 4, 2017 at 8:41am
8
Most recent comment from Sergio:Hi,I gave you all the styles below.for change font :
.new-testimonials-style .gem-testimonial-name{
font-family: 'Raleway';
}
nachamaa
Removing Quickfinder Icons for MobileClosed
TheGem (WPBakery)
Updated October 4, 2017 at 8:14am
4
Most recent comment from Oliver:Welcome!
cassioxvr
Portfolio - buttons' alignmentClosed
TheGem (WPBakery)
Updated October 4, 2017 at 7:42am
4
Most recent comment from Oliver:Welcome!
jo_southwell
Social Sharing InformationClosed
TheGem (WPBakery)
Updated October 4, 2017 at 6:22am
4
Most recent comment from Oliver:Welcome!
jurgendb
Unable to Save edits to Portfolio elementsClosed
TheGem (WPBakery)
Updated October 3, 2017 at 7:57am
8
Most recent comment from Oliver:Welcome!
Agarkala
Blog php codeClosed
TheGem (WPBakery)
Updated October 3, 2017 at 6:40am
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots what you need to do?
prvnkumark
"app-sparta-content-slider1" slider missingClosed
TheGem (WPBakery)
Updated October 2, 2017 at 7:36am
2
Most recent comment from Oliver:HI!
Slider in attach
leandrodapper
Some troubles with connecting to TheGem serverClosed
TheGem (WPBakery)
Updated October 2, 2017 at 7:30am
2
Most recent comment from Oliver:Hi,
I suppose your server has some type of firewall which blocks requests. Please contact your webhosting provider support to disable firewall for democontent.codex-themes.com (ip:138.201.92.111).
Maya
Vimeo background not 360Closed
TheGem (WPBakery)
Updated October 2, 2017 at 7:15am
2
Most recent comment from Oliver:HI!Sorry, we don't provide support with the third-party plugins, pls. contact to this plugin support team.