Public Tickets
thezonemag
images not displaying on mobile version of GEM comin SOON 01 pageClosed
TheGem (WPBakery)
Updated July 31, 2017 at 12:19pm
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?Please share admin access. We will try to inspect problem on your site.
kethellynss
Creative Bright Revolution SliderClosed
TheGem (WPBakery)
Updated July 31, 2017 at 12:00pm
2
Most recent comment from Sergio:Hi,I send you the required slider
jainsubh
Lookbook page videoClosed
TheGem (WPBakery)
Updated July 31, 2017 at 11:55am
2
Most recent comment from Sergio:HI,pls. check (screen 1157)
varshneychetan
Want to intregrate custom HTML header and footerClosed
TheGem (WPBakery)
Updated July 31, 2017 at 11:37am
2
Most recent comment from Oliver:HI!
You need to edit:
/wp-content/themes/thegem/header.php
/wp-content/themes/thegem/footer.php
It's templates, copy it to the child theme for the safety updates.
jainsubh
Lookbook page not foundClosed
TheGem (WPBakery)
Updated July 31, 2017 at 11:25am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
Den
Slider Revolution CustomizationClosed
TheGem (WPBakery)
Updated July 31, 2017 at 8:25am
4
Most recent comment from Michael:Проверьте вашу страницу теперь.
kuad96
The Gem: Fashion Store Lay OutClosed
TheGem (WPBakery)
Updated July 31, 2017 at 6:47am
3
Most recent comment from Oliver:HI!Sorry for delay because of weekend. 1. You control menu and its location in the appearance > menus 2. Sorry, not quite sure what do you mean. It's revo slider, you can edit text in the slider ...
kuad96
Fashion Store CustomizationClosed
TheGem (WPBakery)
Updated July 31, 2017 at 6:40am
2
Most recent comment from Oliver:HI!
At first pls. Read our docs:
http://codex-themes.com/thegem/documentation/
http://codex-themes.com/thegem/documentation/video-tutorials/
https://vc.wpbakery.com/video-tutorials/
daptee
Menu Items scroll to sectionClosed
TheGem (WPBakery)
Updated July 28, 2017 at 2:46pm
6
Most recent comment from faustologic Lo Giudice:Gregor,alarmas.io/smart
Bang
Form Field WidthClosed
TheGem (WPBakery)
Updated July 28, 2017 at 2:42pm
5
Most recent comment from Oliver:Welcome!
jacieames
Link on contact addressClosed
TheGem (WPBakery)
Updated July 28, 2017 at 8:49am
2
Most recent comment from Oliver:HI!You need to edit:/wp-content/themes/thegem/inc/content.php
function thegem_contacts() Line 122
jeanneves
Install BUG (required plugins) "Warning: sprintf():....Closed
TheGem (WPBakery)
Updated July 28, 2017 at 8:47am
2
Most recent comment from Oliver:HI!Pls. Provide the wp-admin access.
Marta
Does not appear the option "upload your favicon"Closed
TheGem (WPBakery)
Updated July 28, 2017 at 8:42am
2
Most recent comment from Oliver:HI!
You can change favicon in Appearance -> Customize -> Site Identity -> Site Icon.
ivancorrea
Hotel Demo problem in different browsers. Can't set up Contact Form.Closed
TheGem (WPBakery)
Updated July 27, 2017 at 2:05pm
8
Most recent comment from Michael:We can not know why this form does not work. There are no errors. Therefore, contact support Contact Form 7:https://contactform7.com/support/
Matheus
Disable Portfolio Social Buttons and navigationClosed
TheGem (WPBakery)
Updated July 27, 2017 at 11:33am
2
Most recent comment from Oliver:HI!
pls. use following css:
.single-thegem_pf_item .block-navigation {
display: none;
}