Public Tickets
jbowyers
typekitClosed
TheGem (WPBakery)
Updated August 22, 2017 at 6:29am
4
Most recent comment from Oliver:HI!Yes, you need to connect it manually via CSS. (In the style.css of the child theme)
Avinaash Menda
Demo Import of Splash Screen Vertical -2Closed
TheGem (WPBakery)
Updated August 22, 2017 at 6:21am
2
Most recent comment from Oliver:HI!pls. check:
davenu02
Menu Colors Wont ChangeClosed
TheGem (WPBakery)
Updated August 21, 2017 at 1:08pm
5
Most recent comment from Michael:HI! Open a private ticket and give access to your site, we will check its operation.
bantoine2
ProblemClosed
TheGem (WPBakery)
Updated August 21, 2017 at 12:34pm
5
Most recent comment from Michael:Have a nice day!
CaseyJadePhoto
Revolution Slider Won't InstallClosed
TheGem (WPBakery)
Updated August 21, 2017 at 11:21am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access.
Agarkala
QuickfindersClosed
TheGem (WPBakery)
Updated August 21, 2017 at 9:22am
2
Most recent comment from Sergio:HI,pls. check the documentation http://codex-themes.com/thegem/documentation/#what-is-quickfinder
Sowa Killian
(FRENCH) Revolution Slider bugClosed
TheGem (WPBakery)
Updated August 21, 2017 at 9:21am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
niemand1981
VC Accordion lookClosed
TheGem (WPBakery)
Updated August 21, 2017 at 8:53am
15
Most recent comment from Michael:Have a nice day!
Aceng Heryadi
Truble edit contacts and cocialsClosed
TheGem (WPBakery)
Updated August 21, 2017 at 8:47am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
Alex Gonzalez
Templates won't downloadClosed
TheGem (WPBakery)
Updated August 21, 2017 at 8:27am
5
Most recent comment from Oliver:You try to use a premium template library, which is available only in a standalone license version of Visual Composer. We have included Visual Composer in our theme as a bundled plugin under developer ...
CondorAgency
We can't save Theme OptionsClosed
TheGem (WPBakery)
Updated August 21, 2017 at 6:36am
6
Most recent comment from Michael:You go to the admin panel under the same login that you gave me?
Rivalov
Revolution slider dont work! Help me!!!!Closed
TheGem (WPBakery)
Updated August 21, 2017 at 6:32am
7
Most recent comment from Oliver:HI!pls. provide the wp-admin access
CaseyJadePhoto
Can't Access SiteClosed
TheGem (WPBakery)
Updated August 19, 2017 at 1:17am
1
Most recent comment from CaseyJadePhoto:Access to site fixed. I deleted and redid everything
KeLoX
Change color of overlay in portfolioClosed
TheGem (WPBakery)
Updated August 18, 2017 at 2:28pm
4
Most recent comment from Oliver:Sorry, my mistake, now border:
background-color: rgba(255, 255, 255, 0.8);
Andreas
Custom fields and thegem_page_dataClosed
TheGem (WPBakery)
Updated August 18, 2017 at 2:06pm
2
Most recent comment from Oliver:HI!You need to add the name of your custom post type to the check on 23 in the file/thegem-wptheme/wp-content/themes/thegem/inc/post-types/init.php
$post_types = array('post', 'page', 'thegem_pf_it ...