Public Tickets
jdlaw
unable to modify testClosed
TheGem (WPBakery)
Updated April 3, 2017 at 4:53pm
6
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
stevejwin
Icons Stretching Content Box to 100% WidthClosed
TheGem (WPBakery)
Updated April 3, 2017 at 4:49pm
2
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details (screenshots)?
YesToSex
TheGem Media One PagerClosed
TheGem (WPBakery)
Updated April 3, 2017 at 4:37pm
2
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls provide more details (screenshots)?
sublym9
CSS HelpClosed
TheGem (WPBakery)
Updated April 3, 2017 at 4:12pm
2
Most recent comment from Sergio:HI,add this meta tag in header.php your child theme, between tags head pls. check (screen 436)
angusgrowney1
DemoClosed
TheGem (WPBakery)
Updated April 3, 2017 at 3:34pm
11
Most recent comment from Oliver:You didn't set necessary php settings.
kirodu
How to change product dimensionsClosed
TheGem (WPBakery)
Updated April 3, 2017 at 1:10pm
2
Most recent comment from Oliver:HI!You need to set square sizes in the Woccommerse > Settings > Products > Display > Product Images
creoadmin
Raw HTML BoxClosed
TheGem (WPBakery)
Updated April 3, 2017 at 12:56pm
4
Most recent comment from Oliver:HI!Can you provide link to the page and some screenshots?
jdlaw
Reorder/Rearrange sequence of pagesClosed
TheGem (WPBakery)
Updated April 3, 2017 at 11:49am
6
Most recent comment from Oliver:HI!Sorry for possible misunderstanding. just drag and drop the ROW to the place which you wish.
michalsw
The Gem Basic Grid 2 modificationClosed
TheGem (WPBakery)
Updated April 3, 2017 at 10:59am
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
sublym9
CSS HelpClosed
TheGem (WPBakery)
Updated April 1, 2017 at 12:22am
3
Most recent comment from sublym9:Thank you!
ChrisColston
CSS and Adobe TypekitClosed
TheGem (WPBakery)
Updated March 31, 2017 at 4:20pm
3
Most recent comment from ChrisColston:Thanks Gregor. I have replied to you under ticket #1114133best wishesChris
selcukyilmazz
There is no similarities between what i bought and have installed at the momentClosed
TheGem (WPBakery)
Updated March 31, 2017 at 2:56pm
2
Most recent comment from Oliver:HI!
1. After saving the theme options pls. press ctrl + f5 in your browser.
2. Pls. check our Docs:
http://codex-themes.com/thegem/documentation/#galleries-and-slidershows
3. You need to translat ...
calvertbarba
Import Selected Demo doesn't install pagesClosed
TheGem (WPBakery)
Updated March 31, 2017 at 1:17pm
9
Most recent comment from Sergio:Hi,Thanks for the information. Can I close the ticket?
Tal
CREATIVE LANDING - SLIDERClosed
TheGem (WPBakery)
Updated March 31, 2017 at 2:32am
1
Most recent comment from Tal:Find it,Thanks!
Natalya
TheGem Standrd IconsClosed
TheGem (WPBakery)
Updated March 30, 2017 at 3:59pm
2
Most recent comment from Oliver:HI!Yes, you can see all the icons in any icon shortcode or post type, qickfinders for example.