Public Tickets
Julie
delete a buttonClosed
TheGem (WPBakery)
Updated March 22, 2017 at 6:43pm
4
Most recent comment from Sergio:HI,sorry , send again
Teksyte
Help need itClosed
TheGem (WPBakery)
Updated March 22, 2017 at 3:44pm
2
Most recent comment from Oliver:HI!
pls. use following css:
li.menu-item.menu-item-search {
display: none !important;
}
or in the TheGem child theme add next code to functions.php file:
function thegem_child_init_ ...
keholaleye
Revolution SliderClosed
TheGem (WPBakery)
Updated March 22, 2017 at 3:05pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
Eashockey
Customizer ResetClosed
TheGem (WPBakery)
Updated March 22, 2017 at 1:03pm
2
Most recent comment from Oliver:HI!remove everything from the text field and click import settings.
sammos
Layerslider update issueClosed
TheGem (WPBakery)
Updated March 22, 2017 at 12:52pm
2
Most recent comment from Oliver:HI!
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository. Please note: for ensuring the highest quality of working as ...
keholaleye
how to install thisClosed
TheGem (WPBakery)
Updated March 22, 2017 at 11:50am
2
Most recent comment from Oliver:HI!pls. check:http://codex-themes.com/thegem/documentation/video-tutorials/http://codex-themes.com/thegem/documentation/video-tutorials/
svengaertman
PagebuilderClosed
TheGem (WPBakery)
Updated March 21, 2017 at 4:52pm
4
Most recent comment from Oliver:HI!
pls. add following css:
body .vc_custom_1472126702945 {
padding-right: 0 !important;
padding-left: 0 !important;
}
body .quickfinder-item-box {
position: relative;
paddin ...
jesst446
transferring wordpress site to another domainClosed
TheGem (WPBakery)
Updated March 21, 2017 at 4:09pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
Nana Berben
Changes in colors not visibleClosed
TheGem (WPBakery)
Updated March 21, 2017 at 4:08pm
7
Most recent comment from Oliver:HI!pls. press ctrl + f5 in your browser and deactivate all the cache plugins.
Narerit Rittiplaeng
How can I change this text and icon at footer.Closed
TheGem (WPBakery)
Updated March 21, 2017 at 3:06pm
2
Most recent comment from Oliver:Sorry, there is no attach.
Abe
Demo importClosed
TheGem (WPBakery)
Updated March 21, 2017 at 2:30pm
2
Most recent comment from Oliver:HI!
You need to import slider and set it on the page (in the page slideshow):
About the activation: You don't need to activate any plugins included in the theme.
All of the plugins included and ...
umrooo
Hamburger MenuClosed
TheGem (WPBakery)
Updated March 20, 2017 at 6:33pm
4
Most recent comment from Oliver:HI!Updating a theme
zeespy
pluginsClosed
TheGem (WPBakery)
Updated March 20, 2017 at 5:22pm
2
Most recent comment from Oliver:HI!
Thank you!You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin ...
nrayphan
Single Product PageClosed
TheGem (WPBakery)
Updated March 20, 2017 at 5:08pm
2
Most recent comment from Oliver:HI!uncheck checkbox "Enable stock management at product level " in the product settings.
greenda
Fatal error: Allowed memory size of 104857600 bytes exhaustedClosed
TheGem (WPBakery)
Updated March 20, 2017 at 4:51pm
2
Most recent comment from Oliver:HI!You need to set recommended php settings: Recommended PHP Settings