Public Tickets
Rodrigo
Importing themeClosed
TheGem (WPBakery)
Updated April 28, 2017 at 9:23am
2
Most recent comment from Sergio:HI,pls. select this page from the list (screen 622)
Paul
non-stop reloading admin pageClosed
TheGem (WPBakery)
Updated April 28, 2017 at 9:01am
3
Most recent comment from Oliver:codex-themes.com/thegem/documentation/
Melanie Dennstedt
Theme Option CodeXTuner ColorsClosed
TheGem (WPBakery)
Updated April 28, 2017 at 8:55am
2
Most recent comment from Oliver:HI!
it's cache issue, just press ctrl + f5 after the saving theme options (on the page)
[email protected]
newsletter doesnt pop up on homepageClosed
TheGem (WPBakery)
Updated April 28, 2017 at 8:36am
2
Most recent comment from Oliver:HI!Sorry, we don't provide support with the third-party plugins. Pls. contact to this plugin support team.
Ina
No responden los Colores tras actualización de plantillaClosed
TheGem (WPBakery)
Updated April 28, 2017 at 8:30am
6
Most recent comment from Ina:Hi Gregor,It´s quite weird but it seems that th problem has been solved on its own.Thanks anyway.INA
Benjamin
User RegistrationClosed
TheGem (WPBakery)
Updated April 27, 2017 at 12:17pm
7
Most recent comment from Benjamin:Thxs. Will try it out.
charlesasamoah
TheGem pages and product categoriesClosed
TheGem (WPBakery)
Updated April 27, 2017 at 10:14am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
alexua777
Slow loading speedClosed
TheGem (WPBakery)
Updated April 27, 2017 at 7:30am
8
Most recent comment from Oliver:HI!Your loading time 4.5 sec, it's normal for the page with the content.
alexua777
Theme UpdateClosed
TheGem (WPBakery)
Updated April 27, 2017 at 6:58am
2
Most recent comment from Oliver:HI!Pls. check:Updating a theme
Ryan Couch
Add Google Code to <BODY> TagClosed
TheGem (WPBakery)
Updated April 27, 2017 at 6:46am
2
Most recent comment from Oliver:HI!pls. check:https://developer.wordpress.org/reference/functions/body_class/
Uday Khandelwal
Unable to access The media one pager libraryClosed
TheGem (WPBakery)
Updated April 26, 2017 at 2:47pm
2
Most recent comment from Sergio:Hi,You need to import the demo content of this page
curtius
Top Area Button TextClosed
TheGem (WPBakery)
Updated April 26, 2017 at 1:56pm
4
Most recent comment from Oliver:Can you update the theme to the latest version? Updating a theme
typogretel
Simple Blog Post LayoutClosed
TheGem (WPBakery)
Updated April 26, 2017 at 12:45pm
2
Most recent comment from typogretel:Ahhh.... Sorry .... found it .. It under: Blog Item SettingsFeatured Image Show Featured Content
typogretel
Problems after UpdateClosed
TheGem (WPBakery)
Updated April 26, 2017 at 10:15am
3
Most recent comment from Oliver:Feel free to contact us if you need help.
Lisa
Logo not working in headerClosed
TheGem (WPBakery)
Updated April 26, 2017 at 9:33am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin and FTP access.