Public Tickets
Nicolas
tiket #1085115Closed
TheGem (WPBakery)
Updated March 9, 2017 at 3:13pm
2
Most recent comment from Oliver:HI!pls. check your ticket my colleague answered you.
Nicolas
Main menu background color and opacity over the sliderClosed
TheGem (WPBakery)
Updated March 9, 2017 at 2:52pm
10
Most recent comment from Sergio:Hi,
I see that you are not properly configured cache plugin (screen 219) , this doesn't work scripts
ivanmarketing
Change text in (Post) Button "read more"Closed
TheGem (WPBakery)
Updated March 9, 2017 at 1:37pm
3
Most recent comment from ivanmarketing:Thanks!! Now the icon color is as I wanted. I tried Loco Translate, but doesn't work. All theme-related items are okay less that buttonThank you!!
exiom
No Pages with ImportClosed
TheGem (WPBakery)
Updated March 9, 2017 at 11:21am
2
Most recent comment from Oliver:HI!At first pls. check your php settings:Recommended PHP Settings
Brittany Wells
NivoSliderClosed
TheGem (WPBakery)
Updated March 8, 2017 at 5:18pm
2
Most recent comment from MobileGear:You'll find it under 'Page Slidehow' (see attachment) while editing a specific page.
Nicolas
search fieldClosed
TheGem (WPBakery)
Updated March 8, 2017 at 12:56pm
2
Most recent comment from Oliver:HI!
pls. use following css:
li.menu-item.menu-item-search {
display: none !important;
}
or in the TheGem child theme add next code to functions.php file:
function thegem_child_init_ ...
Laura Jalonen
Custom.css not loading properlyClosed
TheGem (WPBakery)
Updated March 8, 2017 at 12:19pm
3
Most recent comment from Laura Jalonen:Hi,Thanks for help. Got them solved!
priya
Image file sizeClosed
TheGem (WPBakery)
Updated March 7, 2017 at 5:08pm
2
Most recent comment from Oliver:HI!
By default generates 100% quality of thumbnails.
You can edit:
add_filter('jpeg_quality', create_function('', 'return 100;'));
/wp-content/themes/thegem/functions.php
line 48
gdayfm
Adsense Ad InsertsClosed
TheGem (WPBakery)
Updated March 7, 2017 at 4:08pm
2
Most recent comment from Oliver:HI!Sorry, we don't provide support with configuration Google Adsense (it's not the part of the theme)
Per Mork
How to set default settings on articlesClosed
TheGem (WPBakery)
Updated March 7, 2017 at 1:12pm
4
Most recent comment from Oliver:Feel free to contact us if you need help.
Andrea
map issue with chromeClosed
TheGem (WPBakery)
Updated March 7, 2017 at 1:03pm
2
Most recent comment from Oliver:HI!
pls. add following css:
.rmap .gem-map-with-text {
overflow: hidden;
}
romanishanb
How to encode emailClosed
TheGem (WPBakery)
Updated March 7, 2017 at 12:32pm
2
Most recent comment from Sergio:Hi,Sorry, by default it's not possible. It's requires some
code changes (it's not a couple lines of
code).
We would be glad to help you and assist you in resolving your
issues, however it ...
stevejwin
Blog Default SidebarClosed
TheGem (WPBakery)
Updated March 7, 2017 at 11:51am
4
Most recent comment from Oliver:HI!ok, we'll add it in the feature updates.
CsvDev
Can't install themeClosed
TheGem (WPBakery)
Updated March 7, 2017 at 10:26am
2
Most recent comment from Oliver:HI!pls. check this article:Recommended PHP Settings
compubmw
CountersClosed
TheGem (WPBakery)
Updated March 6, 2017 at 3:40pm
4
Most recent comment from Sergio:HI,without a lot of code changes it is not possible .