Public Tickets
bylyth
Slow loading timeClosed
TheGem (WPBakery)
Updated March 1, 2017 at 8:15pm
7
Most recent comment from bylyth:Hi.Ok, thanks, i Will take a look at it.RegardsOle
cojack Samuel
FaviconClosed
TheGem (WPBakery)
Updated March 1, 2017 at 7:22pm
3
Most recent comment from cojack Samuel:Thank you !!
lines2
customize coustomer areaClosed
TheGem (WPBakery)
Updated March 1, 2017 at 5:02pm
8
Most recent comment from Sergio:HI,sorry , it is WooCommerce interface pls. read WooCommerce documentation
sroheed
QuickfinderClosed
TheGem (WPBakery)
Updated March 1, 2017 at 2:20pm
4
Most recent comment from Oliver:It's not possible to remove link for the QF and save the on-hover function without a lot of code changes. You can remove hand on hover item with next css:
.quickfinder-item-info-wrapper a {
cu ...
cojack Samuel
Menu / Redirect item childClosed
TheGem (WPBakery)
Updated March 1, 2017 at 1:04pm
8
Most recent comment from Oliver:Feel free to contact us if you need help.
Thomas
PreloaderClosed
TheGem (WPBakery)
Updated March 1, 2017 at 12:45pm
2
Most recent comment from Oliver:HI!You need to edit:/wp-content/themes/thegem/css/thegem-preloader.css
simonx2k
QuickfinderClosed
TheGem (WPBakery)
Updated March 1, 2017 at 12:03pm
7
Most recent comment from simonx2k:I had to comment this line too (224)$quickfinder_item_data['description'] = implode("n", array_map('sanitize_text_field', explode("n", $quickfinder_item_data['description'])));otherwise, it would rem ...
Johan
Post stylingClosed
TheGem (WPBakery)
Updated February 28, 2017 at 4:20pm
8
Most recent comment from Oliver:HI!The most simply way is to translate via .po files, pls. check:1. Take file languages/thegem.pot or xx_YY.po from theme directory .
2. Open file with Poedit software.
3. Translate necessary string ...
piyushelwpc
NotificationsClosed
TheGem (WPBakery)
Updated February 28, 2017 at 4:15pm
4
Most recent comment from Oliver:Pls. update theme to the latest version:Updating a theme
alexeyt777
How to add cross-site external js script?Closed
TheGem (WPBakery)
Updated February 28, 2017 at 4:11pm
6
Most recent comment from Oliver:It's the first such request, but will think about it.
Damian
customizing woocommerce pagesClosed
TheGem (WPBakery)
Updated February 28, 2017 at 3:29pm
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
bander234
How to Hide your Email Address on Web PagesClosed
TheGem (WPBakery)
Updated February 28, 2017 at 2:57pm
6
Most recent comment from Sergio:Hi,Crawlers collected at mailto address, on the modification of the text will not help. But if you need it, you can fix function thegem_top_area_contacts() in the file /wp-content/themes/thegem/i ...
alexeyt777
Possibility to add custom classes, id and js code to alert box buttonsClosed
TheGem (WPBakery)
Updated February 28, 2017 at 2:49pm
3
Most recent comment from alexeyt777:Thanks!
Josh
SEO recommendation?Closed
TheGem (WPBakery)
Updated February 28, 2017 at 1:09pm
2
Most recent comment from Oliver:HI!We recommend to use https://srd.wordpress.org/plugins/wordpress-seo/
freemanpedro
How do i make the whole area clickable on the thumbnailClosed
TheGem (WPBakery)
Updated February 27, 2017 at 5:38pm
2
Most recent comment from Sergio:Hi,1) pls. give your page where I can see the problem2)You need to activate the filter in portfolio settings (screen 120)3) pls. use following css:
.gem-button-container.gem-button-position-left ...