Public Tickets
crashbdx
thegem-iconsClosed
TheGem (WPBakery)
Updated March 4, 2017 at 8:19am
3
Most recent comment from crashbdx:Thank you very much.
Vitor
How do I create a custom 404 error page?Closed
TheGem (WPBakery)
Updated March 3, 2017 at 6:58pm
6
Most recent comment from Oliver:Install child theme, just copy this file via FTP and edit it there.Path will be:/wp-content/themes/thegem-child/404.php
Jerad Barbot
None Mobile Navigation Not Clickable in ChromeClosed
TheGem (WPBakery)
Updated March 3, 2017 at 6:44pm
4
Most recent comment from Oliver:HI!There are only one way: don't use parent pages as an menu items. I compared this with Apple and Microsoft websites, here the situation is the same, this websites don't use loading of parent ...
JargonGR
Adding Icons through HTML or manually (i.e. in Contact Form 7)Closed
TheGem (WPBakery)
Updated March 3, 2017 at 4:19pm
6
Most recent comment from Sergio:For increasing site loading speed in our theme icons packs connects on the page only with shortcodes.
So if you wish to use icons without shortcodes, for example in the contact for you need to c ...
langpj
Breadcrumbs text colourClosed
TheGem (WPBakery)
Updated March 3, 2017 at 3:56pm
2
Most recent comment from Oliver:HI!
pls. use following css:
body .breadcrumbs .current {
color: #e7ff89;
border-bottom: 3px solid #e7ff89;
}
body .bc-devider:before {
color: #fff;
}
body.breadcrumbs a {
...
serma1
Center sliderClosed
TheGem (WPBakery)
Updated March 3, 2017 at 2:58pm
2
Most recent comment from Sergio:HI!
pls. add following css:
.tp-static-layers {
width: 100% !important;
}
.tp-static-layers .tp-parallax-wrap {
left: 50% !important;
top: -55px !important;
margin-left: -184px; ...
cojack Samuel
WPML pluginClosed
TheGem (WPBakery)
Updated March 3, 2017 at 2:54pm
5
Most recent comment from cojack Samuel:Hi, thanks :)
Best regards
eddpfn
Cant center a shortcode/columnClosed
TheGem (WPBakery)
Updated March 2, 2017 at 4:14pm
7
Most recent comment from Oliver:HI!Af first don't set width and height of iframe, it's not responsive. Can you provide some screenshots how it must look like?
hunt250994
The the Theme Got HACKEDClosed
TheGem (WPBakery)
Updated March 2, 2017 at 3:14pm
4
Most recent comment from Oliver:Sorry, we don't provide free support with hacked issue.pls. check this article:https://codex.wordpress.org/FAQ_My_site_was_hacked
kpuknet
Revolution Slider Import ErrorClosed
TheGem (WPBakery)
Updated March 2, 2017 at 2:38pm
4
Most recent comment from Oliver:HI!Sorry, I can't say you anything without access, can you set site to any test host?
sonm
Оптимизация сайтаClosed
TheGem (WPBakery)
Updated March 2, 2017 at 1:55pm
2
Most recent comment from Sergio:Добрый день ,мы рекомендуем использовать W3-total cache plugin, он включает кэш браузера кэш страниц, минифицирует ...
outlawzz
SEOClosed
TheGem (WPBakery)
Updated March 2, 2017 at 1:22pm
2
Most recent comment from Oliver:HI!Sorry, we don't provide support with seo optimization.
outlawzz
fontsClosed
TheGem (WPBakery)
Updated March 2, 2017 at 1:09pm
5
Most recent comment from Oliver:HI!pls. resave theme options.
Damian
Thems- hotel 1 sliderClosed
TheGem (WPBakery)
Updated March 2, 2017 at 12:28pm
4
Most recent comment from Sergio:HI,1) This element of the portfolio slider, you can add it using the shortcode (screen 146, 147)2) This element on your page (screen 148) , you just need to add your pictures
Mike Lin
updated thegem plugin broke my siteClosed
TheGem (WPBakery)
Updated March 2, 2017 at 10:46am
8
Most recent comment from Oliver:HI!
In the last theme version you can change favicon in Appearance -> Customize -> Site Identity -> Site Icon.