Public Tickets
octarium
edit footerClosed
TheGem (WPBakery)
Updated February 20, 2017 at 5:35pm
2
Most recent comment from Sergio:Hi, not quite sure what do you mean. Can you pls. provide more details (screenshots)?
sriniprabu
Visual composer and slider revolution ActivationClosed
TheGem (WPBakery)
Updated February 20, 2017 at 4:13pm
4
Most recent comment from Oliver:HI!pls. check:
propertygangster
Responsive textClosed
TheGem (WPBakery)
Updated February 20, 2017 at 3:27pm
8
Most recent comment from Oliver:HI!If you use span teg use following css:
@media (max-width: 1000px) {
h1 span, .title-h1 span{
line-height: 30px !important;
font-size: 30px !important;
}
rikkeuld
Missing after importClosed
TheGem (WPBakery)
Updated February 20, 2017 at 3:05pm
2
Most recent comment from Oliver:HI!Sorry, can you add some screenshots?
Bruno Zanoelo
How can i put my icons or my images in QuickFinders?Closed
TheGem (WPBakery)
Updated February 20, 2017 at 12:19pm
2
Most recent comment from Oliver:HI!pls. check:http://codex-themes.com/thegem/documentation/#adding-your-own-icons
janos331
Activating Visual ComposerClosed
TheGem (WPBakery)
Updated February 17, 2017 at 5:28pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
Christoffer Larsen
Vimeo autoplayClosed
TheGem (WPBakery)
Updated February 17, 2017 at 3:46pm
3
Most recent comment from Christoffer Larsen:Found the solution to the problem - just close this ticket.
ndduong
Menu ProblemsClosed
TheGem (WPBakery)
Updated February 17, 2017 at 3:06pm
4
Most recent comment from Sergio:HI!
1) pls. use following css:
@media (max-width: 1199px){
body .row {
margin-top:0!important;
}
}
2) I don't see a problem on your page.
ndduong
Themes ProblemsClosed
TheGem (WPBakery)
Updated February 17, 2017 at 1:32pm
2
Most recent comment from Sergio:HI,1,2) change background color and black gap check (screen 061)change menu color check (screen 062)
octarium
Install the demoClosed
TheGem (WPBakery)
Updated February 17, 2017 at 1:21pm
2
Most recent comment from Oliver:HI!pls. check:
Hello Digital
Disable PreloaderClosed
TheGem (WPBakery)
Updated February 17, 2017 at 12:23pm
2
Most recent comment from Oliver:HI!uncheck checkbox "Enable Page Preloader" in the page settings.
Robert
Title header in woocommerce productsClosed
TheGem (WPBakery)
Updated February 16, 2017 at 6:48pm
7
Most recent comment from Sergio:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Ihtsham
icon is brokenClosed
TheGem (WPBakery)
Updated February 16, 2017 at 6:12pm
2
Most recent comment from Oliver:HI!pls. press ctrl + 0 in your browser.
Robert
Related products, change textClosed
TheGem (WPBakery)
Updated February 16, 2017 at 1:46pm
2
Most recent comment from Oliver:HI!Follow the instructions: 1. Take file languages/thegem.pot or xx_YY.po from theme directory .
2. Open file with Poedit software.
3. Translate necessary strings to your language.
4. In software ...
Robert
Product side-barClosed
TheGem (WPBakery)
Updated February 16, 2017 at 1:44pm
2
Most recent comment from Oliver:Hi,
You need to install child theme, copy woocommerce.php template from
parent TheGem theme to child and in this template in child after code:
$thegem_sidebar_stiky = $thegem_item_data['side ...