Public Tickets
xcv1001
icon issueClosed
TheGem (WPBakery)
Updated May 11, 2020 at 11:17am
2
Most recent comment from Oliver:Hi,pls. give me link to the page with the problem
caelsurfer
Woocommerce CustomizationClosed
TheGem (WPBakery)
Updated May 11, 2020 at 8:59am
2
Most recent comment from Michael:HI!Please use these settings:
Jeremy Brown
search results pagesClosed
TheGem (WPBakery)
Updated May 8, 2020 at 9:17am
2
Most recent comment from Michael:HI!
These are all the available settings for the search page.
aaronmccourt
Disable logo shrinking on fixed/sticky header?Closed
TheGem (WPBakery)
Updated May 8, 2020 at 8:15am
2
Most recent comment from Michael:HI!Use the same sizes for the standard and mobile logo.
ANDREAS PETRAKIS
Translation files .po & .mo on child theme not workingClosed
TheGem (WPBakery)
Updated May 8, 2020 at 6:26am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
LakeMILux
MenuClosed
TheGem (WPBakery)
Updated May 8, 2020 at 6:24am
2
Most recent comment from Oliver:HI,pls. give me wp-admin access
LakeMILux
Remove Hamburger MenuClosed
TheGem (WPBakery)
Updated May 7, 2020 at 3:03pm
2
Most recent comment from Michael:Hi!Please use this setting:
Hugo
Padding in submenuClosed
TheGem (WPBakery)
Updated May 7, 2020 at 11:56am
5
Most recent comment from Michael:This feature is available only in the mega menu. In the normal menu, paddings can only be edited using custom CSS.
Niklas Landberg
Import demo pagesClosed
TheGem (WPBakery)
Updated May 7, 2020 at 8:28am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Γιαννης ντοτσικας
outdated woocommerce and cookies problemClosed
TheGem (WPBakery)
Updated May 7, 2020 at 8:11am
2
Most recent comment from Oliver:HI!
It's not critical, everything will work fine, pls. wait a bit, soon we'll release theme update for the latest woo version.
entvogue
Slider RevolutionClosed
TheGem (WPBakery)
Updated May 7, 2020 at 6:41am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposit ...
jsanchezrod
Offset in BlogClosed
TheGem (WPBakery)
Updated May 6, 2020 at 2:33pm
3
Most recent comment from jsanchezrod:Ohhh, it's a shame.Thanks
rortizdmdima
El responsive de las pestañas de acordeónClosed
TheGem (WPBakery)
Updated May 6, 2020 at 2:19pm
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
Nunzio
Change Header Image in Single Product PageClosed
TheGem (WPBakery)
Updated May 6, 2020 at 10:55am
4
Most recent comment from Michael:You're welcome!Have a nice day!
jsanchezrod
CSS in page (max-height)Closed
TheGem (WPBakery)
Updated May 6, 2020 at 10:13am
6
Most recent comment from Michael:You're welcome!