Public Tickets
Mridullohia
Demo Content ExportClosed
TheGem (WPBakery)
Updated May 14, 2020 at 8:20am
2
Most recent comment from Michael:HI!This is done so that you can remove the demo content without deleting the pages you need.
jsanchezrod
Theme updateClosed
TheGem (WPBakery)
Updated May 14, 2020 at 6:44am
3
Most recent comment from Oliver:Hi,Ok, thank you for letting know
tonisaez
Gallery Grid StyleClosed
TheGem (WPBakery)
Updated May 13, 2020 at 9:23am
2
Most recent comment from Oliver:Hi,
Go to the gallery settings, click on the image you need to make highlighted, scroll to the bottom, set check box: "Show as Highlight" and select Highlight Type you wish:
http://codex-themes.com/ ...
Arian
error when importing demoClosed
TheGem (WPBakery)
Updated May 13, 2020 at 6:36am
3
Most recent comment from Oliver:Ok, thank you for letting know
pedroandres
TranslationClosed
TheGem (WPBakery)
Updated May 13, 2020 at 6:34am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
bookyluv59
Single Products TitleClosed
TheGem (WPBakery)
Updated May 12, 2020 at 2:40pm
4
Most recent comment from Michael:You need to edit the page of this product, and not the main page of the shop.https://lidsshop.com/index.php/product/god-is-good-punch-out-short-sleeve-unisex-t-shirt/#tab-size_chart
Jeremy Brown
styled icons having issuesClosed
TheGem (WPBakery)
Updated May 12, 2020 at 10:46am
5
Most recent comment from Michael:You're welcome!Have a nice day!
namandavia
How to change front page imageClosed
TheGem (WPBakery)
Updated May 12, 2020 at 9:52am
4
Most recent comment from Michael:Please use these settings:
Brunsalle
Scroll doesn't work when on perspective active menuClosed
TheGem (WPBakery)
Updated May 11, 2020 at 3:10pm
6
Most recent comment from Michael:HI!Sorry, I don’t see the page scrolling when the menu is open.
xcv1001
icon issueClosed
TheGem (WPBakery)
Updated May 11, 2020 at 11:17am
2
Most recent comment from Oliver:Hi,pls. give me link to the page with the problem
caelsurfer
Woocommerce CustomizationClosed
TheGem (WPBakery)
Updated May 11, 2020 at 8:59am
2
Most recent comment from Michael:HI!Please use these settings:
Jeremy Brown
search results pagesClosed
TheGem (WPBakery)
Updated May 8, 2020 at 9:17am
2
Most recent comment from Michael:HI!
These are all the available settings for the search page.
aaronmccourt
Disable logo shrinking on fixed/sticky header?Closed
TheGem (WPBakery)
Updated May 8, 2020 at 8:15am
2
Most recent comment from Michael:HI!Use the same sizes for the standard and mobile logo.
ANDREAS PETRAKIS
Translation files .po & .mo on child theme not workingClosed
TheGem (WPBakery)
Updated May 8, 2020 at 6:26am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
LakeMILux
MenuClosed
TheGem (WPBakery)
Updated May 8, 2020 at 6:24am
2
Most recent comment from Oliver:HI,pls. give me wp-admin access