Public Tickets
Alexia Picon
Background TestimonialsClosed
TheGem (WPBakery)
Updated April 15, 2020 at 9:08am
4
Most recent comment from Oliver:OK, thank you for letting know
eomigoel
Slider revolution scroll buttonClosed
TheGem (WPBakery)
Updated April 14, 2020 at 2:27pm
6
Most recent comment from Oliver:You're welcome!
Marcus Kingsland
Social icon side barClosed
TheGem (WPBakery)
Updated April 14, 2020 at 11:56am
2
Most recent comment from Oliver:Hi,Sorry, we don't have such functionality in the theme, you need to add it manually via the code or use third-party plugin.
progenygroup
Header and MenuClosed
TheGem (WPBakery)
Updated April 14, 2020 at 10:03am
6
Most recent comment from Michael:Please contact us if you have any questions.
marianallr
Icons look broken in mobileClosed
TheGem (WPBakery)
Updated April 14, 2020 at 8:30am
4
Most recent comment from Michael:You're welcome!
Ciprian-Tiberiu Robu
Theme Menu Items/Portfolio HoverClosed
TheGem (WPBakery)
Updated April 13, 2020 at 1:51pm
11
Most recent comment from Oliver:Ok, thank you for letting know
jenminto17
Portfolio GridClosed
TheGem (WPBakery)
Updated April 13, 2020 at 1:49pm
6
Most recent comment from Oliver:You're welcome!
Twjst
Google Search Console ErrorsClosed
TheGem (WPBakery)
Updated April 13, 2020 at 12:54pm
5
Most recent comment from Michael:Please contact us if you have any questions.
FRANCESCO DANTI
Internal server errorClosed
TheGem (WPBakery)
Updated April 13, 2020 at 12:43pm
4
Most recent comment from Michael:Sorry, I cannot reproduce the problem. Please contact your hosting admin.
Gianluca Morandi
Change written and color products on offerClosed
TheGem (WPBakery)
Updated April 13, 2020 at 10:51am
2
Most recent comment from Michael:Hi,
Please provide the wp-admin access. We will try to help you.What color and text do you want to use?
attiii7
YOU MAY BE INTERESTED INClosed
TheGem (WPBakery)
Updated April 13, 2020 at 10:47am
8
Most recent comment from attiii7:Could you help me in my other questions, please?The featured video is very important me.Thank you.
Gabriel
page attributes : not showing blog templateClosed
TheGem (WPBakery)
Updated April 13, 2020 at 8:59am
2
Most recent comment from Michael:HI!
You need to edit template:
/wp-content/themes/thegem/index.php
Example of changing default style you can see in the template:
/wp-content/themes/thegem/search.php
Before the editing copy file in ...
Lailat mapoure
a bug in my websiteClosed
TheGem (WPBakery)
Updated April 13, 2020 at 8:17am
2
Most recent comment from Michael:HI!You need to create your own Google map with its own API and insert it into your website in a Custom footer.https://support.google.com/mymaps/answer/3024454?co=GENIE.Platform%3DDesktop&hl=enhttp://w ...
Akane
failed to dowmload template libraryClosed
TheGem (WPBakery)
Updated April 13, 2020 at 8:13am
2
Most recent comment from Michael:HI!
We have included WP Bakery Builder in our theme as a bundled plugin under developer license. This means, that all features and functions are available for usage, except additional template librari ...
stae73
vertical menu widgetsClosed
TheGem (WPBakery)
Updated April 13, 2020 at 7:59am
2
Most recent comment from Michael:HI!1, 2) This can only be done using a custom CSS.3) Unfortunately, to add this information, you need to change the theme code.