Public Tickets
mazent
could not enable top area menuClosed
TheGem (WPBakery)
Updated June 16, 2020 at 7:29am
6
Most recent comment from Michael:Do you still need our help?
arrynconsultancy
Pages Layout gap Between Main Menu & Header SectionClosed
TheGem (WPBakery)
Updated June 15, 2020 at 11:10am
5
Most recent comment from Oliver:Ok, thank you for letting know
seacam
Theme deactivationClosed
TheGem (WPBakery)
Updated June 15, 2020 at 10:47am
2
Most recent comment from Oliver:Hi,You should ask us here to clean the license.
Milivoje
Somhow theme is not there after wordpress updateClosed
TheGem (WPBakery)
Updated June 15, 2020 at 6:41am
3
Most recent comment from Oliver:Ok, thank you for letting know
Marficom
Use a custom fontClosed
TheGem (WPBakery)
Updated June 15, 2020 at 6:40am
5
Most recent comment from Oliver:Ok, thank you for letting know
gsethkramer
Data source for Post GridClosed
TheGem (WPBakery)
Updated June 11, 2020 at 9:05am
4
Most recent comment from Michael:Please contact us if you have any questions.
gsethkramer
Hover Box animationClosed
TheGem (WPBakery)
Updated June 11, 2020 at 9:01am
4
Most recent comment from Michael:Have a nice day!
colibri12
How many sites can I use with one license?Closed
TheGem (WPBakery)
Updated June 11, 2020 at 6:18am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license. We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
Mohamed
Image and text not responsiveClosed
TheGem (WPBakery)
Updated June 10, 2020 at 6:03pm
2
Most recent comment from Michael:HI!How exactly should text be displayed on these devices? At the moment, I don't see any problems.This CSS code will center the background image on mobile devices.
@media(max-width:767px){
body ...
pudanek
Cookie consent is showing repeatedlyClosed
TheGem (WPBakery)
Updated June 10, 2020 at 11:50am
14
Most recent comment from Oliver:Feel free to contact us if you need help.
olafvangastel
icons not showing correctlyClosed
TheGem (WPBakery)
Updated June 10, 2020 at 10:01am
2
Most recent comment from Oliver:Hi, please set the zoom in your browser to 100%
DonaraJaghinyan
Hide Menu when ScrollingClosed
TheGem (WPBakery)
Updated June 10, 2020 at 9:34am
4
Most recent comment from Oliver:Hi,You need to set check Disable Fixed Header in the theme options:
KamisoriShears
Order Details ErrorClosed
TheGem (WPBakery)
Updated June 10, 2020 at 9:25am
5
Most recent comment from Oliver:Hi,pls. contact your hoster and ask him FTP access.
metricrate
How do I edit animated text on the front page?Closed
TheGem (WPBakery)
Updated June 9, 2020 at 1:44pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
talkwp
Is tag page customizable?Closed
TheGem (WPBakery)
Updated June 9, 2020 at 10:43am
10
Most recent comment from Oliver:Hi,Without the code change - no...