Public Tickets
ahmedask
preloaderClosed
TheGem (WPBakery)
Updated April 11, 2018 at 7:55am
4
Most recent comment from Oliver:Hi, you can hide slideshow preloader with this CSS:
.slideshow-preloader {
display: none !important;
}
camilabl
How do I create a page in the non-clickable menu?Closed
TheGem (WPBakery)
Updated April 11, 2018 at 6:57am
2
Most recent comment from Oliver:Hi,
1. Go to the Appearance > Menus
2. Add Custom Link with any link.
3. In the menu remove the link and save menu.
midwestbonsai
one-click importClosed
TheGem (WPBakery)
Updated April 11, 2018 at 6:42am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
florianjdsgn
How to change Title bar background by defaultClosed
TheGem (WPBakery)
Updated April 10, 2018 at 12:35pm
2
Most recent comment from Michael:HI!You need use this setting:
mohammedbayram
I'm having a problem with revolution slider translationsClosed
TheGem (WPBakery)
Updated April 10, 2018 at 12:33pm
2
Most recent comment from Oliver:Hi,Sorry, we don't provide support with the WPML plugin, pls. contact to this plugin support team.
florianjdsgn
Display Futured Content image by defaultClosed
TheGem (WPBakery)
Updated April 10, 2018 at 8:51am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin,FTP access and install pls. child theme.
Wendy
Enlarge Logo sizeClosed
TheGem (WPBakery)
Updated April 10, 2018 at 7:16am
5
Most recent comment from Oliver:Hi,Yes, the image should be in 3x size for the retina displays.
Amanda
wpBakery will not save editsClosed
TheGem (WPBakery)
Updated April 10, 2018 at 6:38am
4
Most recent comment from Oliver:Hi,Thank you for letting know, in any case feel free to contact us if you need help.
Lnour2018
fontsClosed
TheGem (WPBakery)
Updated April 9, 2018 at 2:27pm
2
Most recent comment from Michael:HI! You need use Fonts Manager.
byanywear
Orders are not going to PayPal gateway when checkout is selectedClosed
TheGem (WPBakery)
Updated April 9, 2018 at 12:20pm
15
Most recent comment from [deleted]:Type of checkout was not selected in theme options (this is new option). Therefore checkout page content was hidden.
jefderosa9
Activating LicenseClosed
Scalia
Updated April 9, 2018 at 10:42am
8
Most recent comment from Oliver:Hi,Scalia Theme Elements
Wendy
space between home page navigation and revolutions slider spaceClosed
TheGem (WPBakery)
Updated April 9, 2018 at 9:09am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
Shahzaib Waqar
Custom Social IconClosed
TheGem (WPBakery)
Updated April 9, 2018 at 8:35am
2
Most recent comment from Oliver:Hi,Pls. add this icon to the child theme, after provide the wp-admin access I'll add it for you.Adding your own icons
Ritchy
Notice: Use of undefined constant REQUEST_URIClosed
TheGem (WPBakery)
Updated April 9, 2018 at 7:55am
15
Most recent comment from Oliver:Hi,Most likely you got this issue from the one of the third-party plugin. So in my mind you need to check folder:/wp-content/pluginsDeeply.
larssahl
DemoContentClosed
TheGem (WPBakery)
Updated April 9, 2018 at 7:52am
4
Most recent comment from Oliver:Hi,can you add few screenshots to describe the issue in details? Thank you.