Public Tickets
marclamberti
Can't activate slider revolutionClosed
TheGem (WPBakery)
Updated April 3, 2018 at 12:24pm
10
Most recent comment from Oliver:Welcome!
Karan
Video ShareClosed
TheGem (WPBakery)
Updated April 3, 2018 at 10:18am
5
Most recent comment from Karan:Thanks
specialized008
TelegramClosed
TheGem (WPBakery)
Updated April 3, 2018 at 8:26am
4
Most recent comment from Oliver:Hi,At first you need to add this icon to the child theme. Pls. follow the steps described in the article I gave you. After you add it pls. let me know.
DASAlliance
change preloader to imageClosed
TheGem (WPBakery)
Updated April 3, 2018 at 6:05am
2
Most recent comment from Oliver:HI!
You need to edit: wp-content/themes/thegem/css/thegem-preloader.css
Or use next css to change the colors:
body #page-preloader { background: #2c2e3d;
}
body #page-preloader .page-prelo ...
spudnikz
Up to date themeClosed
TheGem (WPBakery)
Updated April 2, 2018 at 2:22pm
19
Most recent comment from Oliver:Welcome!
mosymic
Woocommerce mobile responsivenessClosed
TheGem (WPBakery)
Updated April 2, 2018 at 10:39am
2
Most recent comment from Oliver:Hi,Pls. provide the wp-admin access.
luc1313
Link top bar buttonClosed
TheGem (WPBakery)
Updated April 2, 2018 at 8:59am
2
Most recent comment from Oliver:Hi,You can add link in the theme options (attach).If you need to add your custom link with your styles, you need to edit template:/wp-content/themes/thegem/top_area.phpline 18 For the safety featur ...
letroyen
Fancybox not functionClosed
TheGem (WPBakery)
Updated April 2, 2018 at 6:47am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
estelleH28
Options themesClosed
TheGem (WPBakery)
Updated April 2, 2018 at 6:45am
3
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
Jason Mann
Reduce White Space Between Top Menu and Header ImageClosed
TheGem (WPBakery)
Updated April 2, 2018 at 6:40am
2
Most recent comment from Jason Mann:Don't worry about this. I have a bigger issue above.
Jason Mann
Reduce White Space Between Top Menu and Header ImageClosed
TheGem (WPBakery)
Updated April 1, 2018 at 5:53pm
1
Most recent comment from Jason Mann:See above PUBLIC TICKET #1525398.
nakhno
Slider RevolutionClosed
TheGem (WPBakery)
Updated March 31, 2018 at 1:53am
1
Most recent comment from nakhno:Ignore
autralianbreeders
An error occurred while installing TheGem Import: Purchase code verification failed.Closed
TheGem (WPBakery)
Updated March 30, 2018 at 4:29pm
4
Most recent comment from autralianbreeders:Thanks you i saw the way you activated the plugins
wtblacklock
Testimonial widget doesnt loadClosed
TheGem (WPBakery)
Updated March 30, 2018 at 1:56pm
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access. There is console error in this filerank.jsDid you add changes in the theme code?
Pijer
Testimonial colors?Closed
TheGem (WPBakery)
Updated March 30, 2018 at 8:50am
9
Most recent comment from Oliver:Here:http://www.dumvysoka.cz/new/2018/03/30/30664/