Public Tickets
andreanovelli
one page setupClosed
TheGem (WPBakery)
Updated March 2, 2018 at 12:09pm
11
Most recent comment from andreanovelli:GREAT!!! thanks!
mibunting
Product hoverClosed
TheGem (WPBakery)
Updated March 2, 2018 at 10:26am
4
Most recent comment from Oliver:Hi,You need to set check box "Disable hover with alternative product image" in the products settings.
nakhno
Cant change footer logoClosed
TheGem (WPBakery)
Updated March 2, 2018 at 10:02am
2
Most recent comment from Michael:HI!You can find image ID as follow:
lindsmacc
Product PageClosed
TheGem (WPBakery)
Updated March 2, 2018 at 7:23am
4
Most recent comment from Oliver:Hi,
I need FTP access.
simonasie
Animation css scrolling bar problemClosed
TheGem (WPBakery)
Updated March 2, 2018 at 7:21am
16
Most recent comment from Sergio:Hi,animation on this page https://new.greentomatomedia.com/ will not work since this a page as full screen vertical sliderCSS3 animation works on standard pages https://new.greentomatomedia.com/ ...
prodisa
Custom menu in pagesClosed
TheGem (WPBakery)
Updated March 2, 2018 at 7:15am
13
Most recent comment from Oliver:Hi,Ok, we'll think about it.
maxstart
Full demo import and icon images not apearingClosed
TheGem (WPBakery)
Updated March 1, 2018 at 6:49pm
3
Most recent comment from maxstart:i solved downloading again the demo content.
maxstart
Fonts blocked by CORS policyClosed
TheGem (WPBakery)
Updated March 1, 2018 at 6:49pm
3
Most recent comment from maxstart:i solved downloading again the demo content.
volkerforster
which schema markup plugin for TheGem?Closed
TheGem (WPBakery)
Updated March 1, 2018 at 12:06pm
4
Most recent comment from Sergio:Him,sorry, but it is difficult for me to answer your question, we are not experts in SEO, pls. look for answers on specialized services
Leigh
Theme glitchClosed
TheGem (WPBakery)
Updated March 1, 2018 at 9:55am
2
Most recent comment from Michael:HI! You need use "Equal height" option in the row setting.
J2DV
Beauty salon 01Closed
TheGem (WPBakery)
Updated March 1, 2018 at 8:47am
4
Most recent comment from Oliver:Welcome!
David
background youtube videoClosed
TheGem (WPBakery)
Updated March 1, 2018 at 7:35am
2
Most recent comment from Michael:HI!Video playback in items is disabled on mobile devices in order to save traffic to your site's users. The video will work on mobile devices only in the Revolution slider.
David
responsive mobileClosed
TheGem (WPBakery)
Updated March 1, 2018 at 7:32am
8
Most recent comment from Michael:Welcome! Have a nice day!
Reynald
version of the gemClosed
TheGem (WPBakery)
Updated March 1, 2018 at 7:15am
2
Most recent comment from Oliver:Hi,Yes, you can download last version on the themeforest:Updating a theme
David
URGENT PROBLEM - Please helpClosed
TheGem (WPBakery)
Updated March 1, 2018 at 7:14am
2
Most recent comment from Oliver:Hi,It's zoom issue, just click ctrl + 0 in your browser.