Public Tickets
Clemens
WooCommerce Template FilesClosed
TheGem (WPBakery)
Updated June 21, 2017 at 7:33am
4
Most recent comment from Oliver:HI!Pls. update theme to the 2.2.1 version. Updating a theme
santiagoluengas
Fixing design structureClosed
TheGem (WPBakery)
Updated June 21, 2017 at 7:21am
7
Most recent comment from Michael:Please, check your site. Unfortunately, other languages are not supported.
nagendraksn
Navigation Arrows on Single product itemClosed
TheGem (WPBakery)
Updated June 21, 2017 at 6:35am
2
Most recent comment from Oliver:Hi!We'll add this feature in the next theme update.
santiagoluengas
fixing designClosed
TheGem (WPBakery)
Updated June 21, 2017 at 6:32am
6
Most recent comment from Oliver:Feel free to contact us if you need help.
LivvFitwear
Full 100% Width Menu cuts off Drop downs on the sideClosed
TheGem (WPBakery)
Updated June 20, 2017 at 1:42pm
13
Most recent comment from Sergio:Hi,OK, I'm waiting for your information!
alipirani
the widget in the slapsh shop 4 page is not displaying.Closed
TheGem (WPBakery)
Updated June 20, 2017 at 6:47am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
michele
Remove SHOW ALL - portfolio filterClosed
TheGem (WPBakery)
Updated June 19, 2017 at 2:35pm
21
Most recent comment from michele:ok that's a pretty smart trick lol, it would be perfect if could remove at least for the first screen the "load more" button. Is it possible?EDIT: load more is not showing, ok so i'm fine, thank you m ...
jpgklassen
Pricing tables not workingClosed
TheGem (WPBakery)
Updated June 19, 2017 at 12:08pm
4
Most recent comment from jpgklassen:Sorry - never mind, I figured it out!! Thank you!
evanwjholmes
Revolution Slider Access to Font has been blocked by CORS policyClosed
TheGem (WPBakery)
Updated June 19, 2017 at 8:43am
2
Most recent comment from Oliver:HI!Pls. provide the wp-admin access.
coateslk
Visual Composer license tabClosed
TheGem (WPBakery)
Updated June 19, 2017 at 8:18am
2
Most recent comment from Oliver:HI!Pls. follow the instructions1. Activate another theme.2. Deactivate Gem Elements plugin.3. Activate visual composer 4. Activate Gem theme and Gem elements plugin.
evanwjholmes
Montserrat UltraLight not loadingClosed
TheGem (WPBakery)
Updated June 19, 2017 at 8:06am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access.
Awais
How to add drop shadow on my portfolio items AND Formatting like this demo page.Closed
TheGem (WPBakery)
Updated June 19, 2017 at 7:34am
2
Most recent comment from Sergio:Hi, Can you pls provide more details (screenshots) what do you want to change?
Juan Quintero
Modal windowsClosed
TheGem (WPBakery)
Updated June 19, 2017 at 7:16am
2
Most recent comment from Sergio:HI,
Here is an example for adding fancy box block:
Link
[Shortcode]
And add this CSS:
.link {display: none}
mediascapeltd
menu items (centered logo)Closed
TheGem (WPBakery)
Updated June 19, 2017 at 6:59am
4
Most recent comment from Sergio:HI,
Your problem has been fixed, pls. check your page.I added you a custom menu item (screen 974) and hide it (screen 975)
Adrien
I can't delete the cssClosed
Scalia
Updated June 17, 2017 at 10:20am
3
Most recent comment from Adrien:It was a problem of cache ... or other but resolved