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Public Tickets

Porbite TESTIMONIALSClosed   TheGem (WPBakery)   Updated June 2, 2017 at 7:33am   4 Most recent comment from Oliver:You are welcome! Phil Lewis Scalia Theme Options BlankClosed   Scalia   Updated June 1, 2017 at 10:33am   8 Most recent comment from Oliver:No, there was set check box in the layer slider "Use Google CDN version of jQuery" this breaks working of the admin panel.   Artyom Saroyan shope imageClosed   TheGem (WPBakery)   Updated June 1, 2017 at 8:18am   8 Most recent comment from [deleted]:You need install it with site admin area as you installed TheGem theme. Karman Theme UpdatesClosed   Scalia   Updated June 1, 2017 at 7:46am   2 Most recent comment from Oliver:HI!Updating a theme maklerska Disable preloaderClosed   Scalia   Updated June 1, 2017 at 7:29am   4 Most recent comment from [deleted]:We can't remove preloaders from scripts. There is  necessary a lot of theme and plugin modification. dani_sanchez21 Change Portfolio nameClosed   TheGem (WPBakery)   Updated May 31, 2017 at 12:44pm   6 Most recent comment from Oliver:HI!pls. provide the wp-admin access in the new private ticket.  hindustanvishal5 how to insert the design trends photosClosed   TheGem (WPBakery)   Updated May 31, 2017 at 12:26pm   2 Most recent comment from Sergio:HI,1) You need to import demo content (INSTALLATION & DEMO IMPORT) http://codex-themes.com/thegem/documentation/video-tutorials/2) Set the desired page as your home page evanwjholmes RevSlider Demo Content ImportClosed   TheGem (WPBakery)   Updated May 31, 2017 at 11:54am   2 Most recent comment from Sergio:HI, pls. check the recommended server settings  Recommended PHP Settings If they are incorrect, contact your server's support team for their solution. Then re-run the import of sliders btaufflieb ResponsiveClosed   TheGem (WPBakery)   Updated May 31, 2017 at 11:48am   2 Most recent comment from Sergio:HI! pls. share the wp-admin access, we'll check Maria testimonials widgetClosed   Scalia   Updated May 31, 2017 at 11:32am   3 Most recent comment from Maria:thank u very muchI also have a lot of problems on mobileI'll open a new ticket Sectrix WooCommerce Product images Display SizeClosed   TheGem (WPBakery)   Updated May 31, 2017 at 8:42am   2 Most recent comment from Oliver:HI!pls. check attach btaufflieb Read moreClosed   TheGem (WPBakery)   Updated May 31, 2017 at 7:59am   4 Most recent comment from Oliver:Feel free to contact us if you need help. Julie Change menu, preloader ..Closed   TheGem (WPBakery)   Updated May 31, 2017 at 7:59am   4 Most recent comment from Oliver:HI! 1. pls. use following css: .post-footer-sharing { display: none; }  2. You need to edit template  /wp-content/themes/thegem/gem-templates/blog/content-blog-item-masonry.php  lin ... amandatvt 404 pageClosed   TheGem (WPBakery)   Updated May 30, 2017 at 1:53pm   2 Most recent comment from Oliver:HI!No, just set the page which you wish in the theme options.  agencialikeu Error with the demo pageClosed   TheGem (WPBakery)   Updated May 30, 2017 at 1:46pm   2 Most recent comment from Oliver:HI! 1. You need to import slider and set it on the page (in the page slideshow): 2. Sorry, Features pages are not included in the demo import.