Public Tickets
eugenioheer
Fullwidth Home and Boxed siteClosed
TheGem (WPBakery)
Updated May 2, 2017 at 12:25pm
8
Most recent comment from Oliver:Feel free to contact us if you need help.
creoadmin
Products section on home pageClosed
TheGem (WPBakery)
Updated May 2, 2017 at 10:13am
2
Most recent comment from Sergio:HI!
pls. use following css:
.products .product-inner:not(:hover) .product-info .product-title {
color: #000 !important;
}
mmathews77
Contact Form Button ColorClosed
TheGem (WPBakery)
Updated May 2, 2017 at 9:43am
2
Most recent comment from Oliver:HI!
pls. use following css:
body .wpcf7 .wpcf7-form .contact-form-footer .wpcf7-submit {
background-color: transparent;
border: 2px solid #12e0c1;
color: #12e0c1;
border-radius ...
BDS
8mafe is not loadingClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:35am
3
Most recent comment from Oliver:HI!
Pls. accept my apologies for delay. I was out of office in few days.At first pls. decatiate wp-slick-slider-and-image-carousel plugin, it give the console error:wp-slick-slider-and-image-carouse ...
jpgklassen
Updating TheGem from the WordPress dashboardClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:29am
2
Most recent comment from Oliver:HI!pls. check this video:Sorry, we don't have automatic theme update.
bashdavidson
digital agencyClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:18am
2
Most recent comment from Oliver:HI!pls. check this video:
Cholla22
Responsive settingsClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:12am
2
Most recent comment from Oliver:HI!pls. check this video:https://vc.wpbakery.com/video-academy/responsive-column-control-width-offset-param-usage-explained/ all the breakpoints you can see in the:wp-content/themes/thegem/css/thegem ...
nkheria
Problem with CSSClosed
TheGem (WPBakery)
Updated May 2, 2017 at 8:10am
2
Most recent comment from Oliver:HI!Did you make the wp-database migrate after the moving site?https://srd.wordpress.org/plugins/wp-migrate-db/
more3cm
help meClosed
TheGem (WPBakery)
Updated May 2, 2017 at 7:55am
4
Most recent comment from Oliver:HI!
Pls. accept my apologies for delay. I was out of office in few days.There were some problems with our server, it's already fixed.
mailannie
Self Hosted Video SoundClosed
TheGem (WPBakery)
Updated May 2, 2017 at 7:52am
2
Most recent comment from Oliver:HI!In the self-hosted video background audio is disabled. Pls. use youtube video, there will be sound.
Benjamin
Bug In Icons PickerClosed
TheGem (WPBakery)
Updated May 2, 2017 at 7:38am
3
Most recent comment from Oliver:HI!
Accept my apologies for delay. I was out of office in few days.Pls. provide the wp-admin access and what is your screen resolution?
dsquare96
Strange Portfolio filteringClosed
TheGem (WPBakery)
Updated May 2, 2017 at 7:31am
4
Most recent comment from Oliver:HI!Yes. It's ordering in the category.
katana9
toolbar menuClosed
TheGem (WPBakery)
Updated May 2, 2017 at 6:44am
2
Most recent comment from Oliver:HI!Sorry, sub menu can be only in the main menu.
tracy1314
Full Image BackgroundClosed
TheGem (WPBakery)
Updated May 1, 2017 at 10:20pm
2
Most recent comment from tracy1314:Never mind... I finally remembered where I was supposed to do that. I figured it out.
tracy1314
items in a row not lining upClosed
TheGem (WPBakery)
Updated May 1, 2017 at 10:04pm
3
Most recent comment from tracy1314:Thank you that fixed it