Public Tickets
mailannie
WoocommerceClosed
TheGem (WPBakery)
Updated April 29, 2017 at 8:37am
4
Most recent comment from Oliver:You are welcome!
Bruno Zanoelo
Client random automaticClosed
TheGem (WPBakery)
Updated April 28, 2017 at 2:38pm
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Paul
About child and main themesClosed
TheGem (WPBakery)
Updated April 28, 2017 at 12:03pm
10
Most recent comment from Oliver:You are welcome!
Dirk Panier
update!! errorClosed
TheGem (WPBakery)
Updated April 28, 2017 at 11:27am
14
Most recent comment from Oliver:> TheGem's styles cannot be customized because file "/home/vanwinkeff/morepastry/wp-content/themes/thegem-child/css/custom.css" cannot be modified. Please check your server's settings. Then click "Sav ...
satish
Icould not load the lawyers theme, please guide me for that.Closed
TheGem (WPBakery)
Updated April 28, 2017 at 11:00am
2
Most recent comment from Oliver:HI!pls. check:
jesst446
Portfolio SectionClosed
TheGem (WPBakery)
Updated April 28, 2017 at 9:32am
6
Most recent comment from Sergio:HI!
pls. use following css:
.thegem_pf_item .post-content .post-meta {
display: none !important;
}
.thegem_pf_item .block-navigation{
display: none !important;
}
souma2014
Disable Search in the MenuClosed
TheGem (WPBakery)
Updated April 28, 2017 at 9:26am
2
Most recent comment from Sergio:HI!
pls. use following css:
li.menu-item.menu-item-search {
display: none !important;
}
or in the TheGem child theme add next code to functions.php file:
function thegem_child_init_ ...
Rodrigo
Importing themeClosed
TheGem (WPBakery)
Updated April 28, 2017 at 9:23am
2
Most recent comment from Sergio:HI,pls. select this page from the list (screen 622)
Paul
non-stop reloading admin pageClosed
TheGem (WPBakery)
Updated April 28, 2017 at 9:01am
3
Most recent comment from Oliver:codex-themes.com/thegem/documentation/
Melanie Dennstedt
Theme Option CodeXTuner ColorsClosed
TheGem (WPBakery)
Updated April 28, 2017 at 8:55am
2
Most recent comment from Oliver:HI!
it's cache issue, just press ctrl + f5 after the saving theme options (on the page)
[email protected]
newsletter doesnt pop up on homepageClosed
TheGem (WPBakery)
Updated April 28, 2017 at 8:36am
2
Most recent comment from Oliver:HI!Sorry, we don't provide support with the third-party plugins. Pls. contact to this plugin support team.
Ina
No responden los Colores tras actualización de plantillaClosed
TheGem (WPBakery)
Updated April 28, 2017 at 8:30am
6
Most recent comment from Ina:Hi Gregor,It´s quite weird but it seems that th problem has been solved on its own.Thanks anyway.INA
Benjamin
User RegistrationClosed
TheGem (WPBakery)
Updated April 27, 2017 at 12:17pm
7
Most recent comment from Benjamin:Thxs. Will try it out.
charlesasamoah
TheGem pages and product categoriesClosed
TheGem (WPBakery)
Updated April 27, 2017 at 10:14am
2
Most recent comment from Sergio:HI!
pls. share the wp-admin access, we'll check
alexua777
Slow loading speedClosed
TheGem (WPBakery)
Updated April 27, 2017 at 7:30am
8
Most recent comment from Oliver:HI!Your loading time 4.5 sec, it's normal for the page with the content.