Public Tickets
amandatvt
404 pageClosed
TheGem (WPBakery)
Updated May 30, 2017 at 1:53pm
2
Most recent comment from Oliver:HI!No, just set the page which you wish in the theme options.
agencialikeu
Error with the demo pageClosed
TheGem (WPBakery)
Updated May 30, 2017 at 1:46pm
2
Most recent comment from Oliver:HI!
1. You need to import slider and set it on the page (in the page slideshow):
2. Sorry, Features pages are not included in the demo import.
ninetydegree
Page as fullscreen vertical sliderClosed
TheGem (WPBakery)
Updated May 30, 2017 at 1:46pm
2
Most recent comment from Sergio:HI,The only way to avoid this is to reduce the content!
Ina
Product border hiden by imageClosed
TheGem (WPBakery)
Updated May 30, 2017 at 12:18pm
17
Most recent comment from Sergio:HI, you are welcome!
Feel free to contact us if you need help.
zhuzhelina
Videos not playingClosed
Scalia
Updated May 30, 2017 at 11:41am
8
Most recent comment from Oliver:Seems the problem in the video, it's not paying in the browser:http://www.promediasystems.ae/wp-content/uploads/2017/02/MarineOffshore_VP_Endorsement_HD_1280_720.mp4
easecommerce
duplicate content in footerClosed
Codeus
Updated May 30, 2017 at 11:31am
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Jennifer M
customizationClosed
TheGem (WPBakery)
Updated May 30, 2017 at 7:45am
2
Most recent comment from Oliver:HI!
For adding new PF type you need to edit the gem elemets plugin:
/wp-content/plugins/thegem-elements/inc/post-types/portfolios.php
Template of the PF itmem:
wp-content/themes/thegem/gem-templ ...
arsalan
updatesClosed
TheGem (WPBakery)
Updated May 30, 2017 at 7:35am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access.
mariajoselandav
Homepages aren't importingClosed
TheGem (WPBakery)
Updated May 30, 2017 at 7:31am
4
Most recent comment from Sergio:HI,
no problem, good luck in the development!
mariajoselandav
Slider plugins are not activatedClosed
TheGem (WPBakery)
Updated May 30, 2017 at 4:30am
3
Most recent comment from mariajoselandav:OK, THANKS!!
rawtoaww
Demo ImportClosed
TheGem (WPBakery)
Updated May 29, 2017 at 7:41pm
3
Most recent comment from rawtoaww:ok
Karman
Responsive LogoClosed
Scalia
Updated May 29, 2017 at 11:14am
10
Most recent comment from Sergio:Hi,1) You have incorrectly set logosPls. check recommended sizes:
Logo: 100/50px;
Small Logo: 80/40px;
Logo 2x: 200/100px;
Small Logo 2x: 160/80px;
Logo 3x: 300/150px;
Small Logo 3x: 240/120px; ...
typogretel
Portfolios "mix"Closed
TheGem (WPBakery)
Updated May 29, 2017 at 9:43am
4
Most recent comment from Sergio:HI,pls. try to edit (you need to register true)
in the file /wp-content/themes/thegem/content-page.php line 157 и 172
lmphoto
Portfolio not showing upClosed
TheGem (WPBakery)
Updated May 29, 2017 at 9:06am
2
Most recent comment from Oliver:HI!pls. provide the wp-admin access and all link to the page with this problem.
adimomeletis
greek google fontsClosed
TheGem (WPBakery)
Updated May 29, 2017 at 8:45am
2
Most recent comment from Oliver:HI!You need to use a font which supports Greek lang:https://fonts.google.com/?subset=greek