Public Tickets
 BDS
		
			
			
			Woocommerce backend product pageClosed
		
		BDS
		
			
			
			Woocommerce backend product pageClosed		
		
			 TheGem (WPBakery)
						  Updated November 17, 2016 at  4:46pm
			  6
  TheGem (WPBakery)
						  Updated November 17, 2016 at  4:46pm
			  6
				
				 Most recent comment from Oliver:Check 
function thegem_add_page_settings_boxes() line 22wp-content/themes/thegem/inc/post-types/init.php
Most recent comment from Oliver:Check 
function thegem_add_page_settings_boxes() line 22wp-content/themes/thegem/inc/post-types/init.php
		
			
	
	
		 David Galloway
		
			
			
			working with the top barClosed
		
		David Galloway
		
			
			
			working with the top barClosed		
		
			 TheGem (WPBakery)
						  Updated November 17, 2016 at  1:01pm
			  2
  TheGem (WPBakery)
						  Updated November 17, 2016 at  1:01pm
			  2
				
				 Most recent comment from Oliver:HI!Just remove button text and link in the theme options (attach)
Most recent comment from Oliver:HI!Just remove button text and link in the theme options (attach) 
		
			
	
	
		 harydas
		
			
			
			delete section linkClosed
		
		harydas
		
			
			
			delete section linkClosed		
		
			 TheGem (WPBakery)
						  Updated November 17, 2016 at 12:47pm
			  2
  TheGem (WPBakery)
						  Updated November 17, 2016 at 12:47pm
			  2
				
				 Most recent comment from Oliver:HI!
pls. use following css:
.post-content .post-meta {
    display: none;
}
Most recent comment from Oliver:HI!
pls. use following css:
.post-content .post-meta {
    display: none;
}
 
		
			
	
	
		 EMANUELE
		
			
			
			How to put the audio as in the BLOG POST + RIGHT SIDEBARClosed
		
		EMANUELE
		
			
			
			How to put the audio as in the BLOG POST + RIGHT SIDEBARClosed		
		
			 TheGem (WPBakery)
						  Updated November 17, 2016 at 12:33pm
			  3
  TheGem (WPBakery)
						  Updated November 17, 2016 at 12:33pm
			  3
				
				 Most recent comment from EMANUELE:thanks
Most recent comment from EMANUELE:thanks
		
			
	
	
		 yaron
		
			
			
			Extending social options on child themeClosed
		
		yaron
		
			
			
			Extending social options on child themeClosed		
		
			 Scalia
						  Updated November 17, 2016 at 11:53am
			  7
  Scalia
						  Updated November 17, 2016 at 11:53am
			  7
				
				 Most recent comment from Oliver:HI!Sorry, It's not possible.
Most recent comment from Oliver:HI!Sorry, It's not possible.
		
			
	
	
		 Artemesia
		
			
			
			Snapchat icon and faviconClosed
		
		Artemesia
		
			
			
			Snapchat icon and faviconClosed		
		
			 TheGem (WPBakery)
						  Updated November 17, 2016 at 11:49am
			  6
  TheGem (WPBakery)
						  Updated November 17, 2016 at 11:49am
			  6
				
				 Most recent comment from Oliver:HI!Sorry, This article about the scalia theme.  Ticket in gem forum, what theme do you use?pls. create a new ticket.
Most recent comment from Oliver:HI!Sorry, This article about the scalia theme.  Ticket in gem forum, what theme do you use?pls. create a new ticket. 
		
			
	
	
		 whoozben
		
			
			
			Edit quickfinder textClosed
		
		whoozben
		
			
			
			Edit quickfinder textClosed		
		
			 TheGem (WPBakery)
						  Updated November 17, 2016 at 11:47am
			  2
  TheGem (WPBakery)
						  Updated November 17, 2016 at 11:47am
			  2
				
				 Most recent comment from Oliver:HI!pls. check our documentation: http://codex-themes.com/thegem/documentation/#quickfinders
Most recent comment from Oliver:HI!pls. check our documentation: http://codex-themes.com/thegem/documentation/#quickfinders
		
			
	
	
		 Datasymposium
		
			
			
			layout changesClosed
		
		Datasymposium
		
			
			
			layout changesClosed		
		
			 TheGem (WPBakery)
						  Updated November 16, 2016 at  4:03pm
			  2
  TheGem (WPBakery)
						  Updated November 16, 2016 at  4:03pm
			  2
				
				 Most recent comment from Oliver:HI!Sorry, it's not possible without code customization. But you can edit header.php file or top_area.php/wp-content/themes/thegem/top_area.php(it's templates, just copy it to the child theme)
Most recent comment from Oliver:HI!Sorry, it's not possible without code customization. But you can edit header.php file or top_area.php/wp-content/themes/thegem/top_area.php(it's templates, just copy it to the child theme)
		
			
	
	
		 Mil2aG3
		
			
			
			Website Loading SpeedClosed
		
		Mil2aG3
		
			
			
			Website Loading SpeedClosed		
		
			 TheGem (WPBakery)
						  Updated November 16, 2016 at 11:32am
			  2
  TheGem (WPBakery)
						  Updated November 16, 2016 at 11:32am
			  2
				
				 Most recent comment from Oliver:HI!Here is a short list of recommendations that will help to increase pagespeed values of your website:
check your server's response times. In case your server answers slowly, contact your server's ...
Most recent comment from Oliver:HI!Here is a short list of recommendations that will help to increase pagespeed values of your website:
check your server's response times. In case your server answers slowly, contact your server's ...
		
			
	
	
		 Mocmot
		
			
			
			Filter sectionClosed
		
		Mocmot
		
			
			
			Filter sectionClosed		
		
			 TheGem (WPBakery)
						  Updated November 15, 2016 at  1:16pm
			  4
  TheGem (WPBakery)
						  Updated November 15, 2016 at  1:16pm
			  4
				
				 Most recent comment from Oliver:Sorry, no.But you can use widgets categories, custom menu or tags.
Most recent comment from Oliver:Sorry, no.But you can use widgets categories, custom menu or tags.  
		
			
	
	
		 Gilson
		
			
			
			Migration from staging to productionClosed
		
		Gilson
		
			
			
			Migration from staging to productionClosed		
		
			 Scalia
						  Updated November 15, 2016 at  1:06pm
			  2
  Scalia
						  Updated November 15, 2016 at  1:06pm
			  2
				
				 Most recent comment from Oliver:HI!pls. check this article:https://codex.wordpress.org/Moving_WordPress
Most recent comment from Oliver:HI!pls. check this article:https://codex.wordpress.org/Moving_WordPress
		
			
	
	
		 marvinlim
		
			
			
			How to Change Color for 3 Phases of Product Title in Woocommerce Product WidgetClosed
		
		marvinlim
		
			
			
			How to Change Color for 3 Phases of Product Title in Woocommerce Product WidgetClosed		
		
			 TheGem (WPBakery)
						  Updated November 15, 2016 at 10:18am
			  2
  TheGem (WPBakery)
						  Updated November 15, 2016 at 10:18am
			  2
				
				 Most recent comment from marvinlim:Hi. Please close this ticket. I already solved it. Thanks.
Most recent comment from marvinlim:Hi. Please close this ticket. I already solved it. Thanks.
		
			
	
	
		 vincentalain
		
			
			
			Revolution Slider on MobileClosed
		
		vincentalain
		
			
			
			Revolution Slider on MobileClosed		
		
			 TheGem (WPBakery)
						  Updated November 15, 2016 at  7:39am
			  4
  TheGem (WPBakery)
						  Updated November 15, 2016 at  7:39am
			  4
				
				 Most recent comment from vincentalain:You can close this case.
Most recent comment from vincentalain:You can close this case.
		
			
	
	
		 budynamieru
		
			
			
			Can´t update post category or custom post type.Closed
		
		budynamieru
		
			
			
			Can´t update post category or custom post type.Closed		
		
			 Scalia
						  Updated November 14, 2016 at 12:22pm
			  6
  Scalia
						  Updated November 14, 2016 at 12:22pm
			  6
				
				 Most recent comment from [deleted]:Where  I can see your problems. Please give link or some pictures.
Most recent comment from [deleted]:Where  I can see your problems. Please give link or some pictures.
		
			
	
	
		 BlackSky86
		
			
			
			Add down-arrow for menu items with sub-itemsClosed
		
		BlackSky86
		
			
			
			Add down-arrow for menu items with sub-itemsClosed		
		
			 TheGem (WPBakery)
						  Updated November 14, 2016 at  9:08am
			  7
  TheGem (WPBakery)
						  Updated November 14, 2016 at  9:08am
			  7
				
				 Most recent comment from BlackSky86:That works, thanks.
Most recent comment from BlackSky86:That works, thanks.
		
										
													
						
