Public Tickets
Cliff Stanwick
Issue with Full Demo Theme ImportClosed
TheGem (WPBakery)
Updated October 10, 2016 at 10:43am
2
Most recent comment from Oliver:Hi,Is cURL php extention enabled in your server? If not please install and activate it for your site. Please read this article https://www.digitalocean.com/community/questions/curl-is-not-installed-i ...
biibou
MenuClosed
TheGem (WPBakery)
Updated October 6, 2016 at 3:57pm
6
Most recent comment from Oliver:Thank you!
I think there was bug during the import.It would be great if you could rate us on ThemeForest.
Just go to your downloads on ThemeForest ( https://themeforest.net/downloads ), find S ...
Sinaptic_srl
Mobile navigation menu problemClosed
Scalia
Updated October 6, 2016 at 1:07pm
3
Most recent comment from Sinaptic_srl:Great! thanks!
Capuciner
Styled TextboxClosed
TheGem (WPBakery)
Updated October 6, 2016 at 11:31am
3
Most recent comment from Capuciner:No it's ok now, thanks!
mjephcott
full width, 6 columnsClosed
Scalia
Updated October 5, 2016 at 11:09am
2
Most recent comment from Oliver:HI!
You can use styled image shortcode.
hellblau
Smooth Scroll AnchorClosed
TheGem (WPBakery)
Updated October 4, 2016 at 1:29pm
4
Most recent comment from Oliver:You are welcome.
Wayne
Removing thumbnailClosed
Codeus
Updated October 4, 2016 at 12:00pm
6
Most recent comment from Oliver:You can create your own element template with Visual composer Grid Builder:
Sameer
404,page not found modificationClosed
Scalia
Updated October 3, 2016 at 12:14pm
2
Most recent comment from Oliver:Hi,For customisation 404 page you need to change 404.php template. Better way is do it in child theme.
Weslie
CF7Closed
TheGem (WPBakery)
Updated September 30, 2016 at 2:39pm
2
Most recent comment from Oliver:Hi, Please try to use next css to change placeholder color
/* for input fields */
.wpcf7 input::-webkit-input-placeholder {color: #ccc;}
.wpcf7 input::-moz-placeholder {color: #ccc;}/* F ...
Hailey
Footer - DesignClosed
Scalia
Updated September 29, 2016 at 12:33pm
2
Most recent comment from Oliver:Hi,I don't see this problem on your site now.
AkkenCloud
Clients Grid iconsClosed
Scalia
Updated September 28, 2016 at 7:10pm
14
Most recent comment from Oliver:Hi,
Please accept our apologise, however the Safari version you are using is quite old (the official support of this browser was abandonded by apple in 2012). We have not optimised our theme for ...
Antony
Icon assign failed in menuClosed
Scalia
Updated September 28, 2016 at 7:02pm
3
Most recent comment from Oliver:Hi,
Please share admin access. We will try to inspect problem on your site.
miam00
Copy/paste VC elementsClosed
TheGem (WPBakery)
Updated September 28, 2016 at 2:14pm
5
Most recent comment from miam00:Great stuff, I may try that plugin and see if it helps :)
miam00
Breadcrumbs text colourClosed
TheGem (WPBakery)
Updated September 28, 2016 at 2:13pm
3
Most recent comment from miam00:Brilliant, thank you very much
Skanderby
Team pluginClosed
Codeus
Updated September 28, 2016 at 1:03pm
3
Most recent comment from Skanderby:Thanks for the help!