Public Tickets
BrentDC
Fullscreen sliderClosed
TheGem (WPBakery)
Updated September 23, 2016 at 5:56pm
3
Most recent comment from BrentDC:Many thanks!
piyushelwpc
function.phpClosed
TheGem (WPBakery)
Updated September 23, 2016 at 1:22pm
4
Most recent comment from Oliver:Please share admin access. I will check your child theme.
toterosado
themeClosed
TheGem (WPBakery)
Updated September 23, 2016 at 10:37am
3
Most recent comment from toterosado:Hi, thanks. I will try to do what you tell me, and I will report results
kellieverne
uploaded logo not displayingClosed
TheGem (WPBakery)
Updated September 23, 2016 at 10:25am
3
Most recent comment from Oliver:Hi,When I try to open this link http://www.collectivegoods.com/blog/wp-content/uploads/2016/09/CG-logo-1.png (your logo file) in browser it returns 500 error. Please contact you hoster about this pro ...
dzafra
how to delete search from menuClosed
TheGem (WPBakery)
Updated September 22, 2016 at 11:11am
2
Most recent comment from Oliver:Hi,Please install TheGem child theme and add next code to functions.php file:
function thegem_child_init() { remove_filter('wp_nav_menu_items', 'thegem_menu_item_search', 10);}add_action('init' ...
ilyo
add yoast breadcrumb into title excerptsClosed
Scalia
Updated September 21, 2016 at 2:51pm
5
Most recent comment from ilyo:This works great.thanks Gregor.
Danny
second logoClosed
TheGem (WPBakery)
Updated September 19, 2016 at 11:21am
2
Most recent comment from Oliver:HI!Sorry, by default it's not possible. You need to edit /wp-content/themes/TheGem/header.phpAdd your logo after primary navigation.
Oldem
Custome portfolioClosed
TheGem (WPBakery)
Updated September 19, 2016 at 10:43am
2
Most recent comment from Oliver:HI!
pls. use following css:
.single-thegem_pf_item .post-meta-date {
display: none;
}
.single-thegem_pf_item .socials-sharing.socials {
display: none;
}
.portfolio-icons .por ...
Yuva Prudhvi M
Glitch on responsive to desktopm menu navigationClosed
Scalia
Updated September 16, 2016 at 3:45pm
10
Most recent comment from Yuva Prudhvi M:Hi GregorWe now fixed this issue.Thank you!
Brian
Cannot select quickfinder IDClosed
TheGem (WPBakery)
Updated September 9, 2016 at 12:08pm
5
Most recent comment from Oliver:You can change overlay color in fullwidth settings. Pls. check "Background Color" setting, there are rgba color (opacity 0.9)
Daniel
Visual Composer BackendClosed
Scalia
Updated September 2, 2016 at 10:28am
2
Most recent comment from Oliver:HI Daniel!pls. update theme to the latest version. This bug Is already fixed.Updating a theme
Eric
Numbered IconsClosed
Scalia
Updated August 23, 2016 at 5:34pm
6
Most recent comment from Oliver:Sorry, it's not possible.
OK.
another way:
1. Add icon with text and set in the column settings class, for example: custom-icon-12. Add this code.
.custom-icon-1 .sc-icon:after {
...
ajotta
Object Cache – Product Variation Selection Bug
TheGem(Elementor)
Updated 21 hours ago
1
Most recent comment from ajotta:Hello,
I noticed that the buttons to select product variations are being hidden after my hosting's object cache service.
You can see in the images that the button does not appear. But after I log ...
Sonal Theresa
Glitch in Mission/Vision Tabs on About Us Page
TheGem (WPBakery)
Updated 2 days ago
1
Most recent comment from Sonal Theresa:I’m experiencing a glitch in the Mission/Vision section on my About Us page. The section uses tabs to display content, but when clicking between the tabs randomly or quickly, a visual glitch occurs� ...