Public Tickets
spacebandy
use ie 8.Closed
TheGem (WPBakery)
Updated November 4, 2016 at 4:10pm
2
Most recent comment from [deleted]:HI,We developed our theme without support IE8 browser. In theme page on ThemeForest you can see info that our theme supported from ie10.
Ricardo
TranslationClosed
TheGem (WPBakery)
Updated November 4, 2016 at 3:43pm
2
Most recent comment from [deleted]:Hi,1. please tell what language do you use?2. In last versions of worpress you can change site language by settings in admin area.
Ada
Page HeaderClosed
TheGem (WPBakery)
Updated November 4, 2016 at 1:56pm
3
Most recent comment from Ada:Yeah thank you it worked. Please reply my other ticket. I need to launch the site soon.
Gilson
Side BarClosed
Scalia
Updated November 4, 2016 at 1:55pm
2
Most recent comment from Oliver:Hi,You can use Widgested Sidebar Shortcode.
kkarnesdesigns
CheckoutClosed
Scalia
Updated November 4, 2016 at 11:56am
2
Most recent comment from [deleted]:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Gilson
Styled BoxClosed
Scalia
Updated November 4, 2016 at 11:42am
2
Most recent comment from Oliver:Hi,You can use Textbox Shortcode and insert into Text Block Shortcode
Zoltan Gyulai
Import vs child themeClosed
TheGem (WPBakery)
Updated November 3, 2016 at 12:35pm
3
Most recent comment from Oliver:Hi,May be TheGem theme in your site is not located in wp-content/themes/thegem/ directory. Our import plugin check that current theme is TheGem for stable work. You have two ways:
1. Rename theme d ...
evofuse
Content types created with PODSClosed
TheGem (WPBakery)
Updated November 3, 2016 at 2:18am
3
Most recent comment from evofuse:Thank Gregor. I completely understand.Thank you again,Wes/
markgal26
change title text sizeClosed
Codeus
Updated November 2, 2016 at 3:19pm
6
Most recent comment from [deleted]:Try this code:
#footer #contacts .bar-title {
font-size: 20px;
}
CountMeOnline
scalia logo sizesClosed
Scalia
Updated November 2, 2016 at 2:56pm
2
Most recent comment from Oliver:HI!We use next sizes:Logo: 100/50px;Small Logo: 80/40px;Logo 2x: 200/100px;Small Logo 2x: 160/80px;Logo 3x: 300/150px;Small Logo 3x: 240/120px;
netzwerk-n
Dynamic Counter with [shortcode]Closed
Scalia
Updated October 31, 2016 at 12:26pm
2
Most recent comment from Oliver:Hi!Sorry, by default it's not possible.Pls. be so kind to understand, that our support covers only the default theme as it is. We would be glad to help you and assist you in resolving your issues, ho ...
ndduong
How can I customize css for wider logoClosed
TheGem (WPBakery)
Updated October 31, 2016 at 12:06pm
2
Most recent comment from Oliver:HI!
pls. use following code:
For adding retina image to the footer. (You can add it to widget text)
umrooo
Getting an ErrorClosed
TheGem (WPBakery)
Updated October 31, 2016 at 11:50am
2
Most recent comment from Oliver:HI!Did you install latest version of visual composer from our repository?
elreynoso
remove searchClosed
TheGem (WPBakery)
Updated October 31, 2016 at 11:35am
2
Most recent comment from Oliver:HI!
pls. use following css:
li.menu-item.menu-item-search {
display: none !important;
}
or in the TheGem child theme add next code to functions.php fi ...
Legalconceptkrk
BreadcrumbsClosed
TheGem (WPBakery)
Updated October 28, 2016 at 12:42pm
2
Most recent comment from Oliver:HI!
pls. use following css:
.breadcrumbs {
display: none !important;
}