Public Tickets
Pixelcrafts
Getting error Unable to preventDefault inside passive event listener due to target being treated as passive. while scrolling site.Closed
TheGem (WPBakery)
Updated April 9, 2019 at 8:08am
2
Most recent comment from Oliver:Hi,
pls. provide the wp-admin and FTP access.
Laura
Header's shadowClosed
TheGem (WPBakery)
Updated April 9, 2019 at 8:07am
4
Most recent comment from Oliver:Hi,CSS:
#page:not(.vertical-header) #site-header:not(.fixed) {
-moz-box-shadow: inset 0 0 2px 0 rgba(56, 69, 84, 0.2);
-moz-box-shadow: inset 0px -16px 52px -8px rgba(0,0,0,0.31);
box-shad ...
bobby wilson
admin toolbarClosed
TheGem (WPBakery)
Updated April 9, 2019 at 7:33am
2
Most recent comment from Oliver:Hi,Add this code to the functions.php of the child theme:
function thegem_admin_bar_thumbnails_generator_remvoe(){
remove_action('admin_bar_menu', 'thegem_admin_bar_thumbnails_gener ...
Rania
http 500 when I activate thegem themeClosed
TheGem (WPBakery)
Updated April 9, 2019 at 7:30am
4
Most recent comment from Oliver:Hi,ok, thank you for letting know, in any case fell free to contact us if you need help.
jinietot
Related Post TitleClosed
TheGem (WPBakery)
Updated April 9, 2019 at 7:20am
2
Most recent comment from Michael:HI!Please contact us if you have any questions.
ferranet
4th level in a menuClosed
TheGem (WPBakery)
Updated April 9, 2019 at 7:18am
2
Most recent comment from Michael:HI!Unfortunately, there is no such option by default.
Karen
Connecting Mailchimp codeClosed
TheGem (WPBakery)
Updated April 9, 2019 at 7:02am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details?
Also please read the documentation:https://developer.mailchimp.com/documentation/mailchimp/
shera85
back end not workingClosed
TheGem (WPBakery)
Updated April 8, 2019 at 8:30pm
1
Most recent comment from shera85:solved
paulcipha
Theme activationClosed
TheGem (WPBakery)
Updated April 8, 2019 at 9:06am
9
Most recent comment from Oliver:Welcome!
Steen Handberg
code in top of pageClosed
TheGem (WPBakery)
Updated April 8, 2019 at 8:38am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
JAMSHEER PALAKKUZHIYIL
germ theme upload to live siteClosed
TheGem (WPBakery)
Updated April 8, 2019 at 8:02am
2
Most recent comment from Michael:HI!You can import only the page you need as follows.
PersisDesign
FAQ moduleClosed
TheGem (WPBakery)
Updated April 6, 2019 at 7:31am
2
Most recent comment from Oliver:HI!
1. pls. use following css:
body .vc_toggle_size_md.vc_toggle_default .vc_toggle_content,
body .vc_toggle_size_md.vc_toggle_default .vc_toggle_title {
background-color: transparent;
borde ...
Eric Leisenring
Terms and Conditions woo conflictClosed
TheGem (WPBakery)
Updated April 6, 2019 at 7:28am
2
Most recent comment from Oliver:Hi,Sorry, we don't provide support with the third-party plugins, pls. be so kind to understand that we can't to check on compatibility with the themes tons of the plugins and it's updat ...
johnhalldesign
Portfolio ItemsClosed
TheGem (WPBakery)
Updated April 5, 2019 at 1:02pm
4
Most recent comment from Oliver:Welcome!
dmac
Mobile Speed and AMP PluginsClosed
TheGem (WPBakery)
Updated April 5, 2019 at 8:55am
4
Most recent comment from Oliver:Hi,You need to update theme to the last version:Updating Theme and Plugins (Theme version 3.4 and older)Updating Theme and Plugins (Theme version 3.5 and newer)