Public Tickets
minhaaj
customiztationClosed
TheGem (WPBakery)
Updated May 20, 2019 at 2:20pm
6
Most recent comment from Michael:You can remove this link in the Client item settings.
extthecook
Remove Loading AnimationClosed
TheGem (WPBakery)
Updated May 20, 2019 at 8:13am
2
Most recent comment from Michael:HI!
pls. use following css:
#page-preloader {
display:none !important;
}
pen_n_blade
"Failed to Download Template"Closed
TheGem (WPBakery)
Updated May 20, 2019 at 7:43am
2
Most recent comment from Oliver:Hi,By downloading the WP Bakery own templates, you are trying to access their premium content (it is not our content), which is available only in a standalone license version of WP Bakery plugin. We h ...
pen_n_blade
Top Padding Won't Go AwayClosed
TheGem (WPBakery)
Updated May 20, 2019 at 7:43am
2
Most recent comment from Oliver:Hi,You need to set check box "Disable top margin" in the page settings or use this CSS:
.block-content {
padding-top: 0;
}
Adam Rhodes
Fonts not consistent throughout the websiteClosed
TheGem (WPBakery)
Updated May 20, 2019 at 7:41am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access because of the coming soon mode.
vikram4422joshi
how to hide top area menus for mobile screens ?Closed
TheGem (WPBakery)
Updated May 20, 2019 at 7:27am
2
Most recent comment from Oliver:HI!
pls. use following css:
@media (max-width: 768px) {
.top-area-menu .nav-menu {
display: none;
}
}
ChrisAPM
Revolution SliderClosed
TheGem (WPBakery)
Updated May 20, 2019 at 6:29am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access
Couturier
Color of button select shippingClosed
TheGem (WPBakery)
Updated May 17, 2019 at 12:55pm
6
Most recent comment from Michael:Welcome! Have a nice day!
Luis
(blocked:mixed-content)Closed
TheGem (WPBakery)
Updated May 17, 2019 at 6:50am
6
Most recent comment from Oliver:You're welcome!
matt parker
Remove Search featureClosed
TheGem (WPBakery)
Updated May 16, 2019 at 8:09am
2
Most recent comment from Oliver:HI!
pls. use following css:
.menu-item-widgets .vertical-minisearch {
display: none;
}
liliaf
Edit Portfolio SlugClosed
TheGem (WPBakery)
Updated May 16, 2019 at 8:01am
2
Most recent comment from Oliver:Hi,Sorry, it's not possible to remove the slug, but you can change it in the theme options, here:
Imad AbouJaoude
Yoytube VideoClosed
TheGem (WPBakery)
Updated May 16, 2019 at 7:50am
4
Most recent comment from Michael:Each video in YouTube has its own ID.https://docs.joeworkman.net/rapidweaver/stacks/youtube/video-id
mattrow
Changing color of burger menu iconClosed
TheGem (WPBakery)
Updated May 15, 2019 at 2:37pm
2
Most recent comment from Michael:HI!Please use this setting:
Langlet
Changing codeClosed
TheGem (WPBakery)
Updated May 15, 2019 at 6:33am
2
Most recent comment from Oliver:Hi,You need to edit template:/wp-content/themes/thegem/header.phpAnd add your code after the head tag, for the safety feature updates copy this file to the child theme before the editing.
kioden
Top area - email fieldClosed
TheGem (WPBakery)
Updated May 15, 2019 at 6:32am
2
Most recent comment from Oliver:Hi,Sorry, without the code changes it's not possible, you need to edit template:/wp-content/themes/thegem/top_area.phpFor the safety feature updates copy this file to the child theme before the e ...