Public Tickets
mattrow
Changing color of burger menu iconClosed
TheGem (WPBakery)
Updated May 15, 2019 at 2:37pm
2
Most recent comment from Michael:HI!Please use this setting:
Langlet
Changing codeClosed
TheGem (WPBakery)
Updated May 15, 2019 at 6:33am
2
Most recent comment from Oliver:Hi,You need to edit template:/wp-content/themes/thegem/header.phpAnd add your code after the head tag, for the safety feature updates copy this file to the child theme before the editing.
kioden
Top area - email fieldClosed
TheGem (WPBakery)
Updated May 15, 2019 at 6:32am
2
Most recent comment from Oliver:Hi,Sorry, without the code changes it's not possible, you need to edit template:/wp-content/themes/thegem/top_area.phpFor the safety feature updates copy this file to the child theme before the e ...
Jorge
Son tres preguntas sobre las redes sociales de la página y del portafolioClosed
TheGem (WPBakery)
Updated May 14, 2019 at 1:43pm
6
Most recent comment from Michael:Welcome! Have a nice day!
CRAFTR
Is it possible to build a site with different blocks from different homepages, pages and featuresClosed
TheGem (WPBakery)
Updated May 14, 2019 at 9:09am
2
Most recent comment from Michael:HI!Yes, you can use blocks from different pages. Unfortunately, there are no instructions for this.
geekgreg
logoClosed
TheGem (WPBakery)
Updated May 14, 2019 at 3:42am
2
Most recent comment from geekgreg:nevermind, figured it out. Thanks.
Amber
Footer code/ settingsClosed
TheGem (WPBakery)
Updated May 13, 2019 at 11:43am
6
Most recent comment from Michael:Welcome! Have a nice day!
valuecreatives
My wordpress website is not showing certain elements at the front. it is showing blank spaces or preloader instead.Closed
TheGem (WPBakery)
Updated May 13, 2019 at 7:21am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
manuel-logika
importClosed
TheGem (WPBakery)
Updated May 10, 2019 at 1:15pm
4
Most recent comment from Michael:No, these are separate pages, their contents will not be changed.
Laura
Fullwidht imageClosed
TheGem (WPBakery)
Updated May 10, 2019 at 12:42pm
6
Most recent comment from Michael:Transfer changes to a child theme.https://codex-themes.com/thegem/documentation/#installing-child-theme
paulcipha
Create 2 Column Product display on mobileClosed
TheGem (WPBakery)
Updated May 10, 2019 at 12:04pm
9
Most recent comment from Oliver:Welcome!
OneDoorLand
Color BG options for WoocommerceClosed
TheGem (WPBakery)
Updated May 10, 2019 at 10:21am
6
Most recent comment from Michael:Welcome! Have a nice day!
olugbemi sowemimo
activate gemClosed
TheGem (WPBakery)
Updated May 10, 2019 at 8:19am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
olugbemi sowemimo
activate gemClosed
TheGem (WPBakery)
Updated May 10, 2019 at 8:18am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
reflexionlabs11
Update IssueClosed
TheGem (WPBakery)
Updated May 10, 2019 at 7:59am
5
Most recent comment from Michael:Your link https://www.swoon.ai/swoonie/swoon-2/ doesn't work.