Public Tickets
sukrisudin
Licence KeyClosed
TheGem (WPBakery)
Updated December 20, 2018 at 8:42am
4
Most recent comment from Oliver:You're welcome!It would be great if you could rate us on ThemeForest.
caelsurfer
Light boxClosed
TheGem (WPBakery)
Updated December 20, 2018 at 7:39am
4
Most recent comment from Oliver:Hi,pls. give me link to the page with fancy-box you added.
iwilnai
WPBakery license activationClosed
TheGem (WPBakery)
Updated December 20, 2018 at 6:54am
2
Most recent comment from Oliver:Hi,Try to add this code to the functions.php of the child theme and check:
add_action( 'init', 'thegem_child__disable_vc_updater', 1);
function thegem_child__disable_vc_updater() {
remove_action( ...
Nomain
Demo installation errorClosed
TheGem (WPBakery)
Updated December 19, 2018 at 8:07am
2
Most recent comment from Oliver:Hi,99% the problem in your php settings, pls. take a look:Recommended PHP Settings
xis170
SideBar issuesClosed
TheGem (WPBakery)
Updated December 18, 2018 at 10:29pm
9
Most recent comment from xis170:This is now resolved currently.Thank you.
jcpacelli
jQueryClosed
TheGem (WPBakery)
Updated December 18, 2018 at 3:13pm
17
Most recent comment from jcpacelli:Okay great that fixed it. thank you very much
direggio
Font spacingClosed
TheGem (WPBakery)
Updated December 18, 2018 at 9:43am
2
Most recent comment from Oliver:Hi,In what tag you need to change it. Can you add screenshot?
Stefan
Ajax error. Try again... Gem ImportClosed
TheGem (WPBakery)
Updated December 18, 2018 at 9:30am
2
Most recent comment from Oliver:Hi,99% the problem in your php settings, pls. take a look:Recommended PHP Settings
vkeen02
Page TemplateClosed
TheGem (WPBakery)
Updated December 18, 2018 at 8:46am
6
Most recent comment from Oliver:Hi,Sorry, still can't understand, you need to make default layout for the posts? If yes, you can set it in the theme options. Or you can use this plugin:https://wordpress.org/plugins/duplicate-post ...
César Sánchez
TheGem WordPress ThemeClosed
TheGem (WPBakery)
Updated December 18, 2018 at 8:36am
4
Most recent comment from Oliver:Hi,Sorry, don't see the problem:
AnthonyJulin
THEGEM, WPML & Contact Form 7Closed
TheGem (WPBakery)
Updated December 18, 2018 at 5:56am
9
Most recent comment from [deleted]:У нас нет данной информации, так как мы не являемся разработчиком WPML плагина.Я просто попытался внести измене ...
TWeinberger
Logo missingClosed
TheGem (WPBakery)
Updated December 18, 2018 at 8:35am
3
Most recent comment from TWeinberger:This ticket can be deleted.Gregor is handling this issue in ticket #1825339.
hajimurad
Revolution Slider ActivationClosed
TheGem (WPBakery)
Updated December 17, 2018 at 10:42am
4
Most recent comment from Oliver:Welcome!
Karen Ann
homepageClosed
TheGem (WPBakery)
Updated December 17, 2018 at 8:40am
2
Most recent comment from Oliver:Hi,Where you need to change the links? and provide the wp-admin access
getmebrian
Rev Slider Import for Medical ClinicClosed
TheGem (WPBakery)
Updated December 16, 2018 at 11:05pm
2
Most recent comment from getmebrian:I figured this out. Please close. Brian